See every facility — official ratings, family reviews, no referral fees.
Assisted Living

The Lodge at Eagle Ridge

Families consistently rate this highly — reviewers highlight warm, attentive, and professional staff. Schedule a visit to confirm the fit.

1600 S Eagle Ridge Dr S, Renton, WA 9805575 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.6/5

based on 50 Google reviews

5
4
3
2
1

Watch The Lodge at Eagle Ridge

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

The Lodge at Eagle Ridge is highly regarded for its vibrant social atmosphere, excellent dining, and supportive staff. However, because multiple families have reported significant failures in emergency communication and response, we strongly recommend asking for a written copy of their emergency notification policy and clarifying how staff verify emergency button alerts during off-hours.

Google Reviews

Google Reviews

50 reviews on Google
The Lodge at Eagle Ridge is widely praised for its beautiful facility, scenic views, and a staff that many families describe as warm, professional, and attentive. While residents and families frequently highlight the quality of the dining program, fitness activities, and the ease of the transition process, there are serious concerns regarding emergency response protocols and communication during medical incidents.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities9.0MedsN/AMemoryN/AComms5.0Value8.0

Strengths

  • Warm, attentive, and professional staff
  • High-quality dining with specialized dietary options
  • Engaging fitness and social activity programs
  • Beautiful, well-maintained facility and grounds

Concerns

  • Failure to notify family during medical emergencies or falls (mentioned by 2 reviewers)
  • Unresponsive emergency call buttons or slow staff response times (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'18(2)'20(3)'22(5)'24(9)'26(10)

Distribution · 54 analyzed

5
42
4
7
3
1
2
1
1
3

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you use that communication loop to improve the daily experience for residents?
  • 2With the fitness and social programs being such a highlight here, could you walk me through how you help new residents integrate into these activities to ensure they feel connected right away?
  • 3Regarding the dining program, how do you manage the process of tailoring specialized dietary needs while ensuring the meals remain engaging and high-quality for residents?
  • 4Could you explain the protocol for how families are kept in the loop when a resident experiences a health change or a minor fall, so we can feel confident in our communication flow?
  • 5What is the current process for monitoring the emergency call system, and how does your team prioritize response times to ensure residents feel secure at all hours?
  • 6The grounds and facility are beautiful; what is the daily routine like for residents who want to take advantage of the outdoor spaces and common areas?

Personalized based on this facility's data


Key Review Excerpts

My 92 year old great grandmother fell and The Lodge did not reach out to any of our family. We were contacted by the hospital after she had been admitted.

Great-grandchild of resident · 2026☆☆☆☆

The kitchen staff is certified for Diabetes and Celiac disease. Leasa and her great staff have been very helpful in answering questions as well.

Family member · 2021★★★★

The staff are heartless and cruel and have zero shame about it. If you happen to have a family member who is entered as independent you better hope they don't get hurt and need help because the staff decides who to help by the floor they are on.

Family member · 2017★★★★★
Source: 50 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

5total
43deficiencies
Feb 19, 2026Fire
CleanReport

All violations noted during previous related inspection(s) have been corrected.

Aug 26, 2025Investigation

Follow-up letter dated 10/13/2025 indicates all listed deficiencies were corrected.; The document indicates a completion date of 08/26/2025 and an administrator signature date of 8/28/25.

Medication servicesWAC 388-78A-2210Corrected Oct 9, 2025

Facility failed to ensure 2 residents received medications as prescribed. Resident 1 experienced delayed medication patch changes, incorrect dose administration, and improper antibiotic dosing. Resident 2 missed multiple doses of injectable medication resulting in hospital admission.

Resident review of recordsWAC 388-78A-2430

Facility failed to provide medical records to a resident's Durable Medical Power of Attorney within two business days of request.

Resident's right to access and review recordsCorrected Oct 9, 2025

The facility failed to provide requested medical records for Resident 2. A Durable Power of Attorney (DPOA) sent a written request via email to the facility's Licensed Nurse on 08/06/2025, but the facility did not respond or provide the records. The Executive Director confirmed the email address was correct but was unable to explain why the records were not provided.

Nov 27, 2024Inspection

Additional violations identified via complaint investigation (Intake 154314) regarding housekeeping, first aid kit availability, and specialized training for dementia and mental illness.; The document consists of pages 14 through 21 of a statement of deficiencies. The plan of correction date of 1/10/25 is noted on several signature blocks.

Signing negotiated service agreementWAC 388-78A-2150

Facility failed to obtain signatures from the resident or representative for 3 of 6 sampled residents on annual assessments/care plans.

Water supplyWAC 388-78A-2950

Water temperatures in various locations measured outside the required 105-120 degree Fahrenheit range; facility failed to maintain required temp logs.

Emergency and disaster preparednessWAC 388-78A-2700Corrected Jan 10, 2025

Facility failed to ensure a resident's bed enabler was securely and safely installed, posing a risk of entrapment.

Time/temperature control for safety foodWAC 246-215-03525

Cold holding foods in the main kitchen were found at unsafe temperatures; facility lacked a system for tracking temperatures.

Maintenance and housekeepingWAC 388-78A-3090

Ventilation systems in several laundry/janitor areas were non-functional; an exterior path contained trip hazards.

Background checksWAC 388-78A-2466Corrected Jan 10, 2025

Facility failed to complete required Washington State background checks every two years for 2 of 12 sampled staff.

Food sanitationWAC 388-78A-2305

Facility failed to ensure staff followed proper food safety guidelines in the main kitchen regarding cold food storage.

Safe storage of supplies and equipmentWAC 388-78A-3100Corrected Jan 10, 2025

Facility failed to ensure a housekeeping cart containing hazardous chemicals was locked while unattended in resident areas.

Ongoing assessmentsWAC 388-78A-2100

Facility failed to complete an annual assessment and a change of condition assessment for 1 of 6 residents (Resident 8) following a stroke.

Changing use of roomsWAC 388-78A-2880

Facility changed the use of a common room (Theater) to a locked Massage Room without obtaining required Construction Review Services approval.

Required assisted living facility servicesWAC 388-78A-2170Corrected Jan 10, 2025

Facility failed to provide weekly housekeeping services to 4 of 4 sampled residents, resulting in unsanitary conditions.

Oct 10, 2024Fire

The inspection report dated 10/10/2024 confirms that all violations noted during previous inspection(s) [the 08/12/2024 inspection] have been corrected.

Combustible materials storage in boiler/mechanical roomsIFC 315.2.3 2021Corrected Oct 10, 2024

Two propane bottles stored in the kitchen mechanical room.

Open electrical terminationsIFC 603.2.2 2021Corrected Oct 10, 2024

Wellness office on 2nd floor is missing a receptacle cover.

Relocatable power tapsIFC 603.5 2021Corrected Oct 10, 2024

Wellness office on 2nd floor has an AC unit plugged into a power strip.

Application and use of power tapsIFC 603.5.2 2021Corrected Oct 10, 2024

Vitality office on 1st floor has power strips plugged into power strips.

Extension cordsIFC 603.6 2021Corrected Oct 10, 2024

Extension cords used in Massage room (Garden Level) and Main kitchen (above coolers).

Testing and Maintenance (Sprinklers)IFC 903.5 2021Corrected Oct 10, 2024

Facility unable to provide documentation for forward flow test and quarterly sprinkler inspections.

Fusible Link MaintenanceIFC 904.5.2 2021Corrected Oct 10, 2024

Facility needs a heat survey to determine correct fusible link rating for commercial hood.

Carbon Monoxide MaintenanceIFC 915.6 2021 WACCorrected Oct 10, 2024

Carbon monoxide detector in mechanical room 344 (3rd floor) inoperable due to missing batteries.

Internally Illuminated Exit SignsIFC 1013.5 2021Corrected Oct 10, 2024

Exit sign in the back dining room (by the kitchen) did not work when tested.

Securing Compressed Gas ContainersIFC 5303.5.3 2021Corrected Oct 10, 2024

Resident room 214 has unsecured oxygen bottles.

Fire Door Inspection and TestingNFPA 80Corrected Oct 10, 2024

Multiple doors failed to close/latch properly, including stairwell doors, storage rooms, janitor's closet, nurse's med room, and laundry.

Oct 31, 2023Fire

All violations noted during previous related inspection(s) have been corrected as of 10/31/2023.

Ceiling ClearanceIFC 315.3.1 2018Corrected Oct 31, 2023

Storage found within 18 inches of sprinkler heads in 1st floor Activities storage room and Fitness Center closet.

Multiplug AdaptersIFC 604.4 2018Corrected Oct 31, 2023

Unapproved multi-plug adapter in use for TV in reception area.

InstallationIFC 604.4.3 2018Corrected Oct 31, 2023

Power strip dangling by cord at 2nd floor Nurses station.

Extension CordsIFC 604.5 2018Corrected Oct 31, 2023

Extension cord in use by exit doors in Fitness Center.

Unapproved conditionsIFC 604.6 2018Corrected Oct 31, 2023

Outlet cover in resident room G09 needs to be screwed back into the wall.

RecordsIFC 606.3.3.3 2021Corrected Oct 31, 2023

Unable to provide documentation for current hood cleaning.

Inspection and MaintenanceIFC 705.2 2018Corrected Oct 31, 2023

Cross corridor #35 missing door handle by room 127.

Door OperationIFC 705.2.4 2018Corrected Oct 31, 2023

Doors at 2nd floor Nurses station and Janitor door #051 did not latch/close properly.

Duct and Air Transfer OpeningsIFC 706.1 2018Corrected Oct 31, 2023

Damper report shows 5 failed dampers; status of repairs unknown.

Inspection, Testing and MaintenanceIFC 901.6 2018Corrected Oct 31, 2023

Dirty sprinkler heads in laundry/kitchen; escutcheon ring fallen in Culinary office.

Testing and MaintenanceIFC 903.5 2009-2018Corrected Oct 31, 2023

Sprinkler report showed painted/recalled heads; no quarterly reports provided.

Extinguishing System ServiceIFC 904.12.5.2 2018Corrected Oct 31, 2023

No service reports for kitchen suppression system for past 12 months.

ExtinguishersIFC 906.9.1 2015-2018Corrected Oct 31, 2023

Class K kitchen extinguisher mounted above 5 foot limit.

Inspection, Testing and MaintenanceIFC 907.8 2018Corrected Oct 31, 2023

No records for annual inspection of fire alarm system.

Securing Compressed GasIFC 5303.5.3 2018Corrected Oct 31, 2023

Unsecured cylinders in Oxygen room, room G09, and activity storage.

MaintenanceIFC 909.20 2012-2015Corrected Oct 31, 2023

Smoke control test showed elevator fan failures and unverified damper.

Door Opening ForceIFC 1010.1.3 2015-2018Corrected Oct 31, 2023

Breeze way exit door requires extra force to open.

ReliabilityIFC 1030.2 2015-2018Corrected Oct 31, 2023

Basketball game obstructing exit door in activity room.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call