Village Concepts of Fairwood
Families consistently rate this highly — reviewers highlight warm, welcoming staff. Schedule a visit to confirm the fit.
based on 21 Google reviews

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What this means for your family
While the facility is physically beautiful and has a strong reputation for initial transition support, the recent surge in negative reports regarding memory care is concerning. We strongly advise families to conduct unannounced visits and specifically ask for current staffing ratios and the facility's protocol for notifying families of health emergencies.
Google Reviews
Google Reviews
21 reviews on Google“Village Concepts of Fairwood receives highly polarized feedback, with many families praising the welcoming atmosphere and supportive staff, while others report serious concerns regarding care standards in the memory care unit. While the facility is frequently described as clean and modern, recent negative reviews highlight significant issues with communication, staffing levels, and the quality of medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming staff
- Clean and modern facility
- Helpful community relations team
- Positive transition support
Concerns
- Poor quality of care and hygiene in memory care (mentioned by 2 reviewers)
- Understaffing and high turnover (mentioned by 2 reviewers)
- Poor communication regarding resident health and status (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the management team engages with the community and responds to feedback; how does that same level of responsiveness translate to daily communication with families regarding a resident's health status?
- 2We are looking for a very consistent routine for our loved one; how do you ensure stability in care and staffing during shift changes or busy periods?
- 3Can you walk us through the specific protocols for medication management and how you ensure accuracy and oversight for every resident?
- 4What specific specialized supports and hygiene routines are in place to ensure the comfort and dignity of residents in the memory care wing?
- 5What does a typical day of social engagement and activities look like for the residents here to help them stay connected with the community?
- 6In the event of a medical emergency or a sudden change in health during the night, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“My husband has lived at Fairwood Village in memory care for almost five years. I go quite often to visit him and have always found the caregivers and staff to be supportive of me while taking very good care of him.”
“My grandmother in memory care also passed away alone, they found her and sent a email to one family member, a email! We did not find out for hours.”
“Don’t be fooled by the pretty decor—this place is severely understaffed with constant turnover. My mother has had multiple UTIs due to poor hygiene care.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Nov 5, 2025Fire
Facility status is Disapproved. Next inspection scheduled on or after 2025-12-05.
Combustible material stored in main electrical room, electrical room near 153, and kitchen staff office in front of electrical panels.
Facility needs to increase hood/duct inspection frequency from 6 months to 3 months.
Annual report did not show all fire-resistance-rated construction/documentation and maps were not provided.
Annual report did not show all fire-rated doors/documentation not provided.
Unapproved change of kitchen appliances (added deep fryer and moved steamer) without required suppression system protection and permits.
Deadbolt found on door in path of egress from kitchen to dining room.
Loose gas cylinder found under table next to soda machine in the kitchen.
Jun 27, 2025InspectionCleanReport
The inspection resulted in no deficiencies found.
Oct 2, 2024Fire
Facility was initially disapproved on 08/13/2024, but all violations were verified as corrected on 10/02/2024.
Mechanical / Electrical room on 1st floor has an unsealed conduit by room 122.
The Library door on the 3rd floor did not close / latch properly when tested.
Resident room 347 has multiple unsecured oxygen bottles.
The ground floor electrical room has a painted sprinkler head by room G-20.
May 14, 2024Fire
The inspection report dated 05/14/2024 confirms that all violations noted during previous related inspections (concerning the vehicle impact and damaged alarm system) have been corrected.
On 9/6/2023, a staff member backed a vehicle into the fire sprinkler riser room, damaging piping and flooding the room. The fire alarm control panel was rendered inoperable due to water damage.
As of 10/24/2023, the facility's fire alarm panel remained inoperable pending parts, with the facility utilizing a fire watch.
May 14, 2024Fire
Inspection dated 05/14/2024 confirms all violations noted during previous related inspections have been corrected.
On 9/6/2023, a staff member backed a vehicle into the fire sprinkler riser room, causing water damage and rendering the fire alarm control panel inoperable.
As of 10/24/2023, the fire alarm panel remained inoperable and was awaiting parts for an upgrade; the facility maintained a fire watch.
Apr 19, 2024Inspection
This letter also references Compliance Determination 37189 (Completion Date 02/26/2024).; This page is an empty Plan/Attestation Statement form to be completed by the facility.
Deficiency previously cited and now corrected.
Feb 26, 2024Enforcement$200.00Report
This letter serves as formal notice of a $200.00 civil fine.
The licensee failed to ensure staff followed the facility policy related to safe food practices. This was an uncorrected deficiency previously cited on December 28, 2023.
Sep 13, 2023Fire
The inspection conducted on 08/16/2023 resulted in a 'Disapproved' status, but a subsequent inspection on 09/13/2023 confirmed all previously noted violations were corrected.
Facility unable to provide documentation for their annual generator inspection.
Facility unable to provide documentation for quarterly sprinkler inspections.
Fire extinguishers in the Memory Care laundry room and Ground floor laundry room were mounted above the five-foot requirement.
Missing carbon monoxide detectors in the 3rd floor laundry, 2nd floor laundry, and ground floor laundry where gas fueled appliances are used.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit villageconcepts.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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