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Supported Living

Puget Sound Regional Services

Families consistently rate this highly — reviewers highlight welcoming environment. Schedule a visit to confirm the fit.

149 Park Ave. N. Suite a, Renton, WA 98057Licensed & Active
Source: WA DSHS — view official record
Google rating
4.2/5

based on 31 Google reviews

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4
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Puget Sound Regional Services Supported Living in Renton, WA — Street View
Street View

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What this means for your family

While the facility maintains a high overall rating, the lack of detailed written reviews makes it difficult to verify the quality of daily care. We recommend scheduling an in-person visit to observe staff-resident interactions firsthand and to ask specific questions about their care philosophy and daily routines.

Google Reviews

Google Reviews

31 reviews on Google
Puget Sound Regional Services receives a high volume of positive ratings, though the vast majority of these reviews lack written feedback, making it difficult to assess specific operational strengths or weaknesses. The few reviews that do provide commentary highlight a welcoming environment and friendly staff, but the lack of detailed testimonials suggests potential families should conduct a thorough in-person tour to verify service quality.

Quality Themes

Tap a score for details
FoodN/AStaff9.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Welcoming environment
  • Friendly and caring staff

Rating Trends

Tap a year to see what changed

234'17(6)'19(6)'21(1)'24(9)'26(4)

Distribution · 36 analyzed

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0
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed from your online responses that you really value community feedback; how do you incorporate that family input into the daily experience for residents?
  • 2Since many families highlight how welcoming and friendly your staff is, how do you foster that culture of care during the onboarding process for new team members?
  • 3What are some of the most popular daily activities or social opportunities that help residents feel connected to the Puget Sound community?
  • 4Given the supported living model, how do you coordinate with outside medical providers to ensure residents receive timely care during an unexpected health concern?
  • 5How do you balance the need for resident independence with the level of support provided to ensure everyone feels safe and well-cared for?
  • 6Could you share how your team helps new residents settle in and build friendships with others in the facility during their first few weeks?

Personalized based on this facility's data


Key Review Excerpts

Staffs are super friendly and clients are so awesome.

Professional/Visitor · 2018★★★★★

It's very welcoming. You must wear a mask.Only on appointment

Visitor · 2021★★★★★

This agency has wonderful staff who really care about their jobs!

Family member/Client · 2018★★★★★
Source: 31 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

1total
6deficiencies
Oct 21, 2022Inspection

A follow-up inspection on 2024-04-04 confirmed that deficiencies for WAC 388-101-3020-5, 388-101-4150-1, 388-101-4150-2-a, 388-101D-0170-3-a, 388-101D-0170-3-c, and 388-101D-0410 were corrected.; Pages 5-9 of the document provided; includes responses for two specific WAC code violations and corrective actions taken by PSRS.

Mandated reporting to the departmentWAC 388-101-4150Corrected Oct 20, 2022

Provider failed to immediately report an allegation of abuse and neglect of a client to the Complaint Resolution Unit.

Physical and safety requirementsWAC 388-101D-0170Corrected Oct 31, 2022

Provider failed to ensure physical safety requirements were met for one client, resulting in water temperatures exceeding 120 degrees Fahrenheit.

Compliance (Other relevant federal, state and local laws)WAC 388-101-3020Corrected Nov 17, 2022

Provider failed to ensure food benefit requirements were met for two clients, leading to shared groceries and risk of losing food benefits.

When is a positive behavior support plan required?WAC 388-101D-0410

Provider failed to properly implement a Positive Behavior Support Plan and head injury evaluation protocols for a client.

Physical and safety requirementsWAC 388-101D-0170

Provider failed to maintain water temperature below 120 degrees Fahrenheit in a client's home.

When is a positive behavior support plan required?WAC 388-101D-0410Corrected Nov 15, 2022

Provider failed to ensure a Positive Behavior Support Plan (PBSP) was implemented as required for one client, leading to a restrictive procedure not being implemented and directives related to self-injurious behavior not being followed.

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References & Resources

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