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Public Google reviewers rate this highly and often mention warm, attentive, and professional staff. Schedule a visit to confirm the fit.
based on 48 Google reviews
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Public Google reviewers rate Lakeshore highly. Reviewers highlight: warm, attentive, and professional staff, stunning location with lake washington views. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Lakeshore is highly regarded by families for its beautiful setting, scenic views of Lake Washington, and a welcoming, professional staff that eases the transition for new residents. While the vast majority of reviews are glowing, citing excellent dining and a strong sense of community, one family reported a distressing experience regarding a sudden eviction related to dementia care needs. Families should carefully vet the facility's ability to handle advanced memory care requirements as their loved one's health needs evolve.
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Key Review Excerpts
“The staff truly cares for their community members and demonstrate kindness, helpfulness, understanding and care throughout the departments. The main reception staff always greet us with a smile and are willing to help in any way.”
“The staff all seemed to know who my dad was and what apartment he was in, within about 3 hours of him moving in. Remarkable.”
“Before moving in, The Lakeshore was fully aware that my nana had dementia and was struggling to give up her independence. They assured us that, as her needs changed, they would provide a “holistic, individualized care and wellness plan.” Sadly, that promise was never kept.”
Source: WA Dept. of Social & Health Services
This is a Washington State Patrol Fire Protection Bureau inspection report, not a standard DSHS statement of deficiencies. The April 1, 2026 inspection was disapproved and cited deficiencies under IFC and WAC 212-12 requirements. A July 21, 2026 follow-up inspection resulted in approved status and stated that all violations from previous related inspections had been corrected. Provider number was 1052.
The third-floor room 313 door and second-floor room 217 door would not latch.
Four loose compressed-gas tanks were observed in the first-floor kitchen area.
Electrical panels were blocked in the first-floor trash room and kitchen.
Required documentation was not provided; the last test was documented as February 2025, and the report did not identify residents' room doors.
An appliance was plugged into a power strip in the second-floor community relations room.
Documentation for twelve planned and unannounced fire drills during the previous twelve months was not provided. Missing drills included second shift quarters 1 and 2, and third shift quarters 2, 3, and 4.
Required sprinkler documentation was not provided, including the annual forward-flow test and resolution of deficiencies identified in the November 18, 2025 report.
The second semiannual fire-extinguishing system service report after May 6, 2025 was not provided.
Carbon monoxide alarms were missing from corridors or common areas served by HVAC ductwork connected to a fossil-fuel-burning central heating appliance, and required monitoring or detector documentation was not provided.
The required annual emergency or standby power system service report was not provided.
Two extension cords were in use in the second-floor community relations office.
A broken electrical receptacle was observed in the first-floor kitchen prep area.
The Department completed a full inspection and found no deficiencies.
Includes a follow-up document showing all violations from the 02/26/2025 inspection were corrected as of 08/06/2025.
Facility failed to provide smoke detector sensitivity test.
Facility failed to provide annual inspection report for the generator.
Facility failed to provide annual inspection report for the automatic sprinkler system.
Fire/Smoke damper report states some dampers failed; documentation of corrections needed.
Facility failed to provide annual inspection report for the automatic fire alarm system.
Facility failed to maintain double doors # 3V, failed to latch.
The document set includes a follow-up letter dated 09/05/2024 indicating that the deficiencies for WAC 388-78A-2210 and 388-78A-2290 were corrected.
The facility failed to ensure that a written plan, including a backup plan, was in place for family assistance with medications/treatments for 4 of 4 sampled residents (Residents 1, 2, 3, and 5).
The facility failed to secure toxic chemicals that were in an area accessible to residents, placing five residents with cognitive impairment at risk.
The facility failed to implement systems to promote safe medication services for 1 of 2 sampled residents (Resident 3), resulting in the resident taking a discontinued medication for nine days.
The initial inspection on 03/07/2023 was 'Disapproved'. A follow-up inspection on 05/08/2023 noted that all violations from the previous inspection have been corrected.
No documentation for twelve planned and unannounced fire drills in the previous 12 months.
Facility unable to provide inventory record of annual inspection/repairs for fire-resistant-rated doors.
No documentation for required weekly/visual generator inspections for the last 12 months.
Multiple fire doors did not close/latch properly, including doors by 318, 315, 310, Fitness Center, 302, 205, 203, Boiler room, and 105.
Facility unable to provide record of annual fire wall inspection and/or repairs.
No documentation for 30-second monthly emergency lighting testing in the last 12 months.
Annual sprinkler report indicates multiple deficiencies.
Facility failed to label, identify, and inventory their fire doors.
Fire alarm report shows a yellow tag due to smoke sensitivity testing being overdue.
Unapproved multi-plug adapters in use in Tool room by 201 and Office in the kitchen.
Last damper testing was in 2019; facility is overdue for testing.
Facility unable to provide documentation for annual and semi-annual hood cleaning.
Fire alarm breaker in the ground floor panel room was not securely locked.
Trash/Recycle room (2nd floor) has open conduits.
Need a heat survey for commercial hood to determine correct fusible link rating; currently has five 450-degree links.
Electrical panel in 3rd floor storage room (Room 303) has not been maintained; lacks required working space/clearance.
Extinguishers out of date in Wellness room (back door) and outside generator area.
Annual 90-minute power test documentation not available.
No documentation showing CO detector testing performed in the past 12 months.
Coffee room (2nd floor) has an opening in ceiling where smoke detector was removed.
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