The Lingenfelter Center
Limited public data on The Lingenfelter Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 18 Google reviews
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What this means for your family
The Lingenfelter Center is a strong candidate for families seeking a compassionate, dignity-focused environment, particularly for those requiring dementia care. However, you should proactively inquire about current staffing levels and management responsiveness, as these have been significant pain points in the past.
Google Reviews
Google Reviews
18 reviews analyzed“Families considering The Lingenfelter Center will find a facility praised for treating residents with dignity and treating them like extended family. While many reviewers highlight exceptional care for dementia and rehab patients, there are historical concerns regarding staffing levels and responsiveness to medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Respectful and dignified treatment of residents
- Compassionate, family-like care environment
- Effective physical and occupational therapy
- Clean and well-maintained facility
Concerns
- Understaffing affecting care quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about the compassionate, family-like environment here; how do you foster that sense of community among the residents?
- 2Since we value clear updates, what is your preferred method for keeping families informed about any changes in a loved one's daily care or health?
- 3How do you ensure that the high standard of physical and occupational therapy mentioned by others is consistently available to every resident?
- 4Can you walk us through what a typical day looks like, including the social activities and meals provided?
- 5In the event of a medical emergency after hours, what is the specific protocol for contacting both the medical team and our family?
- 6With the facility being so well-maintained and clean, how often are the resident rooms and common areas deep-cleaned?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been treated like family and truly cared for. Robynn has really taken hold of my family member and showed her the care they truly needed. My mother is clean, entertained, well fed, and mostly happy.”
“I couldn't ask for a better place for my Dad's fight with dementia. Everyone treated him with nothing less than respect and dignity.”
“Mother was placed here after taken out of another facility what a God send they care for her as If she was their own family member”
Inspection History
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Feb 19, 2026Other
Based on observation and interview, the facility failed to provide corridor doors in accordance with the requirements of NFPA 101 - 2012 edition, Sections 19.3.6, 19.3.6.3, and 19.3.6.3.10. This deficient practice could affect all residents and staff in the affected area.Â
Nov 17, 2025Complaint
The Risk-Based complaint survey was conducted November 17, 2025, through November 19, 2025, for investigation of intakes #s: AZ00173325/2276800; AZ00181284/2276810; AZ00174025/2276885; AZ00175113/2276886; AZ00178439/2276893; AZ00179694/2276894; AZ00181451/2276895; AZ00181592/2276896; AZ00150731/2276806; AZ00168586/2276811; AZ00162637/2276882; AZ00173057/2276883; AZ00173345/2276884; AZ00175252/2276888; AZ00175358/2276889; AZ00182559/2276897. The following deficiencies were cited:
Based on interviews, record review, observations, and facility policy, the facility failed to protect the rights of 10 residents to be free from abuse by another resident, and failed to protect the rights of 3 residents to be free from abuse by staff. The deficient practice could result in residents being abused by other residents or staff.Â
Oct 1, 2025ComplaintCleanReport
The investigation of complaint 00145547 was conducted on October 1, 2025. There were no deficiencies cited.
May 14, 2025Complaint
An onsite complaint survey was conducted on May 14, 2025 through May 15, 2025 for the investigation of intake #00130713, 00130625 and 00130632 . The following deficiencies were cited:
Violation cited
Violation cited
Mar 11, 2025ComplaintCleanReport
An onsite complaint survey was conducted on March 11 through March 12, 2025 for the investigation of intake # 00120749, 00121382, 00121381. There were no deficiencies cited
Jan 6, 2025ComplaintCleanReport
The complaint survey was conducted on January 6, 2025 through January 6, 2025 with the investigation of complaints AZ00220841 and AZ00220812. No deficiencies were cited.
Dec 11, 2024ComplaintCleanReport
A complaint survey was conducted on December 11, 2024 for the investigation of intake #AZ00219750. There were no deficiencies cited.
Nov 13, 2024Complaint
A complaint survey was conducted on November 13 through November 14, 2024 for the investigation of intake # AZ00212649, AZ00218186, AZ00218308 . There were deficiencies cited.
Based on clinical record review, facility documentation, and staff interviews, the facility failed to ensure two residents (#3 and #4) were provided adequate supervision to prevent resident abuse. Findings include: -Resident # 3 (alleged perpetrator) was admitted to the facility on October 29, 2024 which include diagnoses of Hypertension, Diabetes Mellitus, Non-Alzheimer's Dementia, and Post Traumatic Stress Disorder (PTSD). Review of plan of care document titled, Standard Care Plans, dated October 29, 2024 revealed resident has confusion-poor decision making related to cognitive impairment, limited mental function and disease process. The interventions include reorient to situations as needed, anticipate needs, observe for signs and symptoms of disease, administer medications as ordered, observe for side effects and effectiveness, and note changes and notify medical doctor as needed. Review of plan of care document titled, Standard Care Plans, dated October 29, 2024 revealed resident has unsafe wandering. The interventions include monitor for any needed interventions such as alarms; monitor closely, 30 minutes safety checks as needed; notify for increased restlessness; anticipate needs such as thirst, hunger, and need to toilet; monitor for patterns and redirect to safe areas. Review of plan of care document titled, Standard Care Plans, dated October 29, 2024 revealed resident exhibits negative physical behavior manifested by hitting, kicking, spitting, pinching or biting towards others-strikes/hits/pinches/attempts to bite/scratch staff when they assist with activities of daily living or administer medications. The interventions include remove person from situation if begins to show signs of agitation in public place, remind calmly about the necessity to refrain from physical acting out. Review of plan of care document titled, Standard Care Plans, dated October 29, 2024 revealed resident require supervision and redirection from staff related to behaviors such as delusional thoughts, paranoia, verbal and physical aggression, accusatory statements, wandering, rejection of cares, agitation, and anxiousness. Review of plan of care document titled, Standard Care Plans, dated October 30, 2024 at 23:30, resident #3 was in a resident to resident altercation, resident #3 was the aggressor. The interventions included one on one conversation, reapproach, watching television, assess for injuries, and psych consult. Review of record, Medication Administration Record (MAR) dated October 31, 2024 at 01:35 revealed resident was administered Haldol and Ativan for signs and symptoms of clinical distress related to anxiety-pacing, unprovoked physical aggression-punching, short tempered and irritable, paranoia and delusions of believing resident is at home and others are intruders. Review of records from progress note titled physician's order note dated October 31, 2024 at 02:57 revealed resident-resident altercation, psych eval. Review of records from progress no
Based on clinical record review, facility documentation, and staff interviews, the facility failed to ensure two residents (#3 and #4) were provided adequate supervision to prevent resident abuse. Findings include: -Resident # 3 (alleged perpetrator) was admitted to the facility on October 29, 2024 which include diagnoses of Hypertension, Diabetes Mellitus, Non-Alzheimer's Dementia, and Post Traumatic Stress Disorder (PTSD). Review of plan of care document titled, Standard Care Plans, dated October 29, 2024 revealed resident has confusion-poor decision making related to cognitive impairment, limited mental function and disease process. The interventions include reorient to situations as needed, anticipate needs, observe for signs and symptoms of disease, administer medications as ordered, observe for side effects and effectiveness, and note changes and notify medical doctor as needed. Review of plan of care document titled, Standard Care Plans, dated October 29, 2024 revealed resident has unsafe wandering. The interventions include monitor for any needed interventions such as alarms; monitor closely, 30 minutes safety checks as needed; notify for increased restlessness; anticipate needs such as thirst, hunger, and need to toilet; monitor for patterns and redirect to safe areas. Review of plan of care document titled, Standard Care Plans, dated October 29, 2024 revealed resident exhibits negative physical behavior manifested by hitting, kicking, spitting, pinching or biting towards others-strikes/hits/pinches/attempts to bite/scratch staff when they assist with activities of daily living or administer medications. The interventions include remove person from situation if begins to show signs of agitation in public place, remind calmly about the necessity to refrain from physical acting out. Review of plan of care document titled, Standard Care Plans, dated October 29, 2024 revealed resident require supervision and redirection from staff related to behaviors such as delusional thoughts, paranoia, verbal and physical aggression, accusatory statements, wandering, rejection of cares, agitation, and anxiousness. Review of plan of care document titled, Standard Care Plans, dated October 30, 2024 at 23:30, resident #3 was in a resident to resident altercation, resident #3 was the aggressor. The interventions included one on one conversation, reapproach, watching television, assess for injuries, and psych consult. Review of record, Medication Administration Record (MAR) dated October 31, 2024 at 01:35 revealed resident was administered Haldol and Ativan for signs and symptoms of clinical distress related to anxiety-pacing, unprovoked physical aggression-punching, short tempered and irritable, paranoia and delusions of believing resident is at home and others are intruders. Review of records from progress note titled physician's order note dated October 31, 2024 at 02:57 revealed resident-resident altercation, psych eval. Review of records from progress no
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18 reviews from families & visitors
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