See every facility — official ratings, family reviews, no referral fees.
Assisted Living Investigative

The Landings of Smithfield

Reviewer concerns include severe neglect and lack of hygiene/cleanliness (mentioned by 3 reviewers) — investigate before committing.

200 Kellie Drive, Smithfield, NC 2757766 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
2.7/5

based on 20 Google reviews

5
4
3
2
1

Watch The Landings of Smithfield

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While some families have had wonderful long-term experiences here, the recent trend of reviews is deeply concerning, specifically regarding resident safety and hygiene. If you choose this facility, you must implement a strict personal visitation schedule to monitor cleanliness, medication accuracy, and physical well-being.

Google Reviews

Google Reviews

20 reviews analyzed
Families should approach this facility with extreme caution due to serious allegations of physical neglect, improper medication management, and resident injuries. While some long-term residents and their families have praised the compassionate care and friendly atmosphere, recent reviews highlight critical failures in hygiene, staffing levels, and basic safety.

Quality Themes

Tap a score for details
Food5.0Staff3.0Clean1.0Activities7.0Meds1.0Memory2.0Comms2.0Value2.0

Strengths

  • Compassionate administrative leadership
  • Friendly and attentive caregivers
  • Engaging recreational activities
  • Healthy meal options

Concerns

  • Severe neglect and lack of hygiene/cleanliness (mentioned by 3 reviewers)
  • Inadequate staffing levels leading to poor care (mentioned by 4 reviewers)
  • Medication management errors (mentioned by 2 reviewers)
  • Unprofessional or unresponsive communication (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2344.32021(6)2.42023(5)1.52024(4)1.02025(4)5.02026(1)

Distribution

5
7
4
0
3
1
2
3
1
9

How They Respond to Reviews

45%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed some wonderful comments about your administrative leadership and the kindness of your caregivers; how does that culture of compassion translate to the daily care of residents?
  • 2What specific protocols do you have in place to ensure medication management is always accurate and double-checked?
  • 3Could you walk me through your daily cleaning and housekeeping schedule to ensure the living spaces and common areas stay fresh and hygienic?
  • 4What kind of engaging recreational activities do you have planned for the residents this month to keep them socially active?
  • 5In the event of a medical emergency during the night, what is the immediate process for contacting doctors or transporting a resident to the hospital?
  • 6How do you ensure that staffing levels remain consistent and sufficient to meet everyone's needs, especially during busy meal times or shift changes?

Personalized based on this facility's data


Key Review Excerpts

The resident care coordinator was phenomenal and put my aunt (who’s on hospice) at ease. The building is lovely and clean.

Hospice family member · 2026★★★★★

The Landings staff were very observant in watching out for my dad so much so that he didn't have any serious incidents of falling unlike he did at a previous Assisted Living Facility.

Deceased resident's family · 2021★★★★★

My husband was there for 30 days. He was not cleaned when I went to see him, they would not come get him and help him to the dining room. My husband has dementia and was treated horrible, plus he had bed bug bites all over his back.

Dementia resident's family · 2024☆☆☆☆
Source: 20 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

13total
13deficiencies
Feb 26, 2026Complaint
Housekeeping and FurnishingsD 079

The facility failed to maintain an environment free of hazards on the Special Care Unit (SCU). Specifically, a disposable razor and a container of disinfecting wipes with a warning label were found accessible to residents in bathrooms. These items posed a risk of accidental ingestion or harm, violating the requirement to keep the facility uncluttered and free of obstructions.

Feb 26, 2026Complaint
Housekeeping and FurnishingsD079

The facility failed to maintain an environment free of hazards on the Special Care Unit (SCU). Specifically, a disposable razor and a container of disinfecting wipes with a warning label were found accessible to residents in their rooms. These items posed a risk of accidental ingestion or harm to residents.

Nov 24, 2025Follow-up
Other Requirements - Hot Water TemperatureD 113

The facility failed to maintain hot water temperatures at resident-accessible fixtures in the Special Care Unit (SCU) within the required range of 100 to 116 degrees Fahrenheit. Specifically, four sampled fixtures were found to have temperatures ranging from 94 to 131 degrees Fahrenheit. This included instances of water being too cold (96 degrees F) and dangerously hot (up to 131 degrees F), posing a burn risk to residents and staff.

Nov 24, 2025Follow-up
Other Requirements - Hot Water TemperatureD 113

The facility failed to maintain hot water temperatures at resident-accessible fixtures in the Special Care Unit (SCU) within the required range of 100 to 116 degrees Fahrenheit. Observed temperatures ranged from 94 to 131 degrees Fahrenheit, including a sink in the day room measured at 96 degrees F and a bathroom sink in room 601 measured at 116 degrees F.

Sep 5, 2025Complaint
Housekeeping and FurnishingsD 079

The facility failed to maintain an environment free of hazards in the special care unit (SCU). Specifically, personal care products and cleaning products, including acetone nail polish remover and gel nail polish, were left accessible to residents on bathroom shelves in room 502.

Sep 26, 2024Complaint
Other RequirementsD 117

The facility failed to ensure that a resident's electrically operated call bell could be activated with a single action and remain on until deactivated by staff. Specifically, a resident's call bell was non-functional, requiring the use of tied strings to reach the bathroom, and the external call light failed to illuminate properly upon activation.

Sep 26, 2024Complaint
Other Requirements - Call SystemD117

The facility failed to ensure that a resident had a functional, electrically operated call bell within reach of their bed. Specifically, Resident #7's call bell was non-functional for several months, requiring the use of tied-together strings to reach from the bathroom to a recliner. This failure prevented the resident from easily activating the system with a single action as required by regulation.

Jul 12, 2024Complaint
Qualifications of Medication StaffD125

The facility failed to ensure that 5 of 5 sampled medication aides completed the required state-approved 5, 10, or 15-hour training program. Additionally, one medication aide (Staff B) had not passed the required written medication aide examination within 60 days of completing their clinical skills checklist.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Contact