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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 35 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 76% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 12 findings, above the NC average of 5.6. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Smithfield Manor receives high praise for its compassionate nursing staff and effective rehabilitation services, with many families noting a warm and welcoming environment. However, recent reviews highlight concerns regarding staff shortages, declining food quality, and administrative issues following a change in ownership. Families should weigh the strong bedside care against these operational challenges.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
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Distribution · 38 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“My Mother was there for approx. 7 weeks at the beginning of this year. I will say there are some wonderful staff members there who truly care about their patients. Then there are those that are there for a paycheck and could really care less.”
“But with the new owners everything has changed and gone down hill. Staff is still caring and professional but food quality is poor, staff shortages are too frequent, and management response to inquiries is not good.”
“The staff is excellent and she said the food is great for the most part. I would like to see more help on the floor. These employees are awesome and sometimes they need help due to short staffed.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
9
measures
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints leading to serious deficiencies including resident abuse and repeated accident hazards that persist across multiple surveys from 2024-2025. The facility shows recurring problems with accident prevention, care planning, and building safety systems including fire protection and electrical issues. While the facility corrects violations when cited, the pattern of complaint-triggered safety issues and repeat accident hazard violations suggests ongoing supervision and safety concerns that warrant careful consideration.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Construction Deficiencies
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Sep 12, 2025
$16,985
Fine
Feb 26, 2025
$4,147
Fine
Apr 19, 2024
$242,475
Smithfield Manor Rehabilitation and Healthcare Cen
for profit
Venza Care Management
25 facilities nationwide
Owners
Smithfield Snf Operations Holdings LLC
Owner · Organization
Ch Smithfield Holdings LLC
Owner (parent company) · Organization
Cw Smithfield Holdings LLC
Owner (parent company) · Organization
M Melb Opco LLC
Owner (parent company) · Organization
M Melb Opco Trust
Owner (parent company) · Organization
Ms Smithfield Holdings LLC
Owner (parent company) · Organization
S Melb Opco LLC
Owner (parent company) · Organization
S Melb Opco Trust
Owner (parent company) · Organization
Se Snf Associates LLC
Owner (parent company) · Organization
Se Snf Associates Trust
Owner (parent company) · Organization
Se Snf Holdings LLC
Owner (parent company) · Organization
Se Snf Holdings Trust
Owner (parent company) · Organization
Ss Smithfield Holdings LLC
Owner (parent company) · Organization
Herzka, Yisroel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Strauss, Susan
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit smithfieldmanorrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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