The Knolls
Families consistently rate this highly — reviewers highlight clean, well-maintained facility. Schedule a visit to confirm the fit.
based on 48 Google reviews
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What this means for your family
The Knolls offers a beautiful, clean environment with many amenities that residents enjoy. However, families should be prepared for high entry costs and are encouraged to observe staff interactions closely, as there have been reports of inattentive care that warrant further investigation during your tour.
Google Reviews
Google Reviews
48 reviews on Google“The Knolls is frequently praised for its clean, well-maintained environment and friendly, attentive staff, particularly by those visiting for short-term rehab or touring the grounds. However, potential residents and families have expressed significant concerns regarding the high cost of entry and occasional reports of inattentive care from specific aides. While the physical facility is highly regarded for its beauty and tranquility, the affordability and consistency of bedside care remain points of contention.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and polite staff
- Beautiful, tranquil environment
- Positive experience for short-term rehab
Concerns
- High cost and affordability issues (mentioned by 2 reviewers)
- Inattentive staff or aides (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the beautiful, tranquil setting here, what kind of daily activities or social opportunities are organized to keep residents engaged?
- 2How do you ensure consistent communication with family members regarding a resident's daily health status and care updates?
- 3With your focus on maintaining a clean and well-kept environment, what is your process for ensuring that residents receive attentive, personalized support throughout the day and night?
- 4Could you walk us through the different components of your pricing structure so we can get a clear picture of what is included in the monthly cost?
- 5What protocols do you have in place for handling medical emergencies, and how quickly are family members notified if a change in health occurs?
- 6How do you foster a supportive culture among your staff to ensure that every resident feels consistently cared for and heard?
Personalized based on this facility's data
Key Review Excerpts
“My Father was just there a little over 3 weeks and he had excellent care. He loved the food and his room was immaculate.”
“Most aides are wonderful. You need them specifically whe you can't move well. Head nurses need to listen to patients. Food is soso.”
“I wanted to take some time and Thank everyone at The Knolls (Valhalla) for their care and assistance during my 2 week rehab stay last month.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
4 violations from 5 inspections
Ownership & Operations
Who Operates This Facility
The Bethel Methodist Home
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit theknolls.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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