Chelsea at Greenburgh
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 40 Google reviews
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What this means for your family
The Chelsea at Greenburgh is highly regarded for its compassionate staff and beautiful, modern environment, making it a strong contender for those seeking a supportive community. However, families should specifically inquire about the medication administration process and management's communication protocols to ensure they align with your loved one's level of independence and your expectations for transparency.
Google Reviews
Google Reviews
40 reviews on Google“The Chelsea at Greenburgh is widely praised for its modern, clean facility and a compassionate staff that makes residents feel like family. Families frequently highlight the seamless transition process and the high quality of care provided in both assisted living and memory care units. While the vast majority of reviews are glowing, a small minority of reviewers have raised concerns regarding administrative transparency, medication management protocols, and staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive staff
- Clean, modern, and well-maintained facility
- Seamless and supportive onboarding process
- Engaging activities and social atmosphere
Concerns
- Concerns regarding medication management and administration protocols (mentioned by 2 reviewers)
- Perceived lack of transparency or responsiveness from management (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to continuously improve the resident experience?
- 2Could you walk us through the specific protocols and double-check systems you have in place to ensure accuracy in medication administration?
- 3Since many families highlight the vibrant social atmosphere here, what are some of the most popular activities or events that residents are currently enjoying?
- 4How does your management team ensure open lines of communication so that families feel informed and heard regarding their loved one's care?
- 5In the event of a medical concern or emergency, what is the step-by-step process for notifying the family and coordinating with outside healthcare providers?
- 6Given the facility's size of 137 residents, what steps do you take to ensure that each resident still receives personalized attention and care?
Personalized based on this facility's data
Key Review Excerpts
“The facility is incredibly well run, clean, safe and comfortable. More importantly, the leadership and staff seem to be fully vested in the care and well being of the members of their community and their compassion and concern is on display on a daily basis.”
“Since living at The Chelsea, she has become more vivacious, curious and happy - more herself - than I have seen her in years. The staff has found the right balance between encouraging her to participate in social activities and respecting”
“From the start, Francesca answered all my questions and guided me step by step with paperwork and procedure. Her compassion and understanding helped me get through a scary and stressful time.”
Ownership & Operations
Who Operates This Facility
Crp/csh Greenburgh Operator, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit chelseaseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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