The Greens at Weaverville
Strong Medicare quality ratings; families often praise warm, attentive nursing and therapy staff. Still worth an in-person visit.
based on 46 Google reviews

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What this means for your family
The Greens at Weaverville has a strong reputation for community engagement and rehabilitation therapy, but families should be cautious regarding medical oversight and responsiveness. We strongly recommend you visit during a weekend or evening to observe staffing levels firsthand and ask management specifically about their protocol for transferring residents to the hospital during off-hours.
Google Reviews
Google Reviews
46 reviews on Google“The Greens at Weaverville receives highly polarized feedback, with many reviewers praising the facility for its warm, attentive staff and effective rehabilitation services. However, a significant number of negative reviews highlight serious concerns regarding understaffing, slow response times, and unprofessional conduct. Families should be aware that while some report a clean and welcoming environment, others describe issues with basic care standards and communication.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and therapy staff
- Clean and well-maintained facility
- Strong community engagement and events
- Effective short-term rehabilitation services
Concerns
- Inadequate staffing levels leading to slow response times (mentioned by 4 reviewers)
- Unprofessional or rude staff behavior (mentioned by 4 reviewers)
- Poor communication and lack of responsiveness to family needs (mentioned by 3 reviewers)
- Hygiene and sanitation concerns (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that The Greens at Weaverville is very active in responding to online feedback; how does that commitment to communication translate into how you keep families updated on their loved one's daily progress?
- 2With the facility's strong focus on community engagement, what are some of the most popular activities or events that residents look forward to each week?
- 3I understand that nursing and therapy staff are highly regarded here; how do you ensure that residents receive consistent attention and timely assistance throughout the day, especially during peak hours?
- 4Could you walk me through your protocol for medical emergencies and how you coordinate care with local hospitals if a resident's needs change suddenly?
- 5Given the emphasis on maintaining a clean and well-kept environment, what is your daily process for ensuring high standards of hygiene and sanitation in resident living areas?
- 6How do you foster a supportive and professional culture among your staff to ensure that every interaction with residents and their families remains positive and respectful?
Personalized based on this facility's data
Key Review Excerpts
“My father is a full time resident here and I always feel like his needs are a priority. He is treated with kindness and dignity.”
“Nurses do not respond in a timely manner. Four people share a bathroom. The nurses don't sanitize their hands upon entry to the room and when leaving.”
“The onsite leadership is top notch, the collaboration between staff residents and their families is why this is such a winning team of people!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
2
measures
5
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring problems with food safety and nutrition across all three surveys, raising concerns about persistent operational issues. Families have filed multiple complaints triggering 7 deficiencies related to food safety, care planning, and resident rights. The main problem areas include nutrition and food handling, care planning and assessments, and building safety systems. While all deficiencies have reported correction dates, the repeated food safety violations suggest ongoing challenges in maintaining consistent standards.
Jul 31, 2025Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jun 12, 2024Routine4
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jun 12, 2024Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Apr 6, 2023Routine9
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
The Greens at Weaverville
for profit
Chain Affiliation
Cch Healthcare
32 facilities nationwide
Chain avg rating: 2.5/5 · Rank 5 of 32
Ownership & Management
Owners
Bync Holdings LLC
Owner · Organization
Capital Holdings Trust
Owner (parent company) · Organization
Starlight Healthcare LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit greensweaverville.com
Medicare data downloads
Original nursing home datasets
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