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Nursing HomeMedicaid

The Gardens

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1165 South Brenner Road, Sapulpa, OK 74066107 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 19 Google reviews

5
4
3
2
1
The Gardens Nursing Home in Sapulpa, OK — Street View
Street View

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What this means for your family

While some families report a clean and caring environment, the facility has a history of serious lapses in medical coordination and discharge planning. If you choose to tour, ask specifically how they manage the transition of medical equipment (like oxygen) and how they ensure consistent communication with families during medical emergencies.

Google Reviews

Google Reviews

19 reviews on Google
The Gardens receives polarized feedback, with some families praising the facility as a clean and caring environment, while others report serious lapses in medical coordination and patient safety. Critical issues include poor discharge planning, neglect of basic medical needs like hydration and oxygen supply, and disorganized administrative communication regarding waitlists. Families considering this facility should be aware of these significant inconsistencies in care quality.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean8.0ActivitiesN/AMeds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Caring and attentive nursing staff
  • Cooperative administrative support

Concerns

  • Poor discharge planning and medical coordination (mentioned by 2 reviewers)
  • Neglect of basic patient needs (hydration, monitoring) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'11(1)'18(1)'20(2)'23(5)'25(3)'26(2)

Distribution · 22 analyzed

5
13
4
2
3
0
2
1
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With a capacity of 107 residents, how does your team ensure that each individual receives consistent attention for daily needs like hydration and personal monitoring?
  • 2I noticed some feedback regarding discharge planning; could you walk me through the process you use to coordinate a resident's transition or medical care plan with their family?
  • 3Given the current staffing ratings, what specific steps are you taking to improve communication with families regarding changes in a resident's daily health or medication management?
  • 4Since many families appreciate the cleanliness of The Gardens, how do you balance maintaining that environment while ensuring nursing staff remain highly accessible to residents throughout the day?
  • 5What does a typical daily activity schedule look like for a resident here, and how do you encourage participation for those who might be more reserved?
  • 6In the event of a medical concern, how do you keep family members informed and involved in the decision-making process for their loved one's care?

Personalized based on this facility's data


Key Review Excerpts

The Gardens staff are very caring. No place is perfect, but The Gardens is the best place we’ve found. Clean, safe home with great staff.

Long-term resident's family · 2019★★★★★

They discharged my sister and sent her home on oxygen. They forgot to submit an order for her home oxygen. She ran out the first afternoon and had to go by ambulance to the hospital.

Long-term resident's family · 2023☆☆☆☆

My mom has been at The Gardens for long term care since May and I’m relieved to have found this place! It’s an incredible facility with staff that are caring and competent.

Long-term resident's family · 2025★★★★★
Source: 19 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.41hrs
54%
Registered nurses for medical care
Total Nursing
4.29hrs
OK
All nurses + aides combined
Staff Turnover
68%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

3

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.7%
Better than Avg
Here
15.7%
US
19.5%
OK
25.4%
Creek
31.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility84.0%
Worse than Avg
Here
84.0%
US
95.5%
OK
94.6%
Creek
92.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.3%
Better than Avg
Here
6.3%
US
15.5%
OK
17.2%
Creek
16.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
12.1%
OK
3.3%
Creek
7.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.6%
Worse than Avg
Here
23.6%
US
15.3%
OK
14.7%
Creek
15.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.5%
Mixed vs Avgs
Here
98.5%
US
93.4%
OK
90.6%
Creek
98.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.8%
Better than Avg
Here
93.8%
US
81.8%
OK
75.0%
Creek
85.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility77.6%
Mixed vs Avgs
Here
77.6%
US
79.8%
OK
74.1%
Creek
83.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OK
1.8%
Creek
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Above state avg (7.2)
1 complaint-triggered

The Gardens has 24 deficiencies across three surveys, with one family complaint that triggered an investigation regarding transfer notifications. The most recurring issues involve resident rights (particularly financial management), medication management, and fire safety systems. All deficiencies have correction dates from the facility, but problems persist across different surveys, suggesting ongoing operational challenges that families should discuss during visits.

Sep 13, 2024Routine
8
0567Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0568Potential for harm · PatternCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0569Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Sep 13, 2024Complaint
1
0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Jul 19, 2023Routine
2
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Jan 12, 2022Routine
13
0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0727Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0809Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Gardens

Organization Type

for profit

Chain Affiliation

Chain Name

Phoenix Healthcare

Chain Size

6 facilities nationwide

Chain avg rating: 3.0/5 · Rank 3 of 6

Ownership & Management

Owners

Phoenix Healthcare LLC

Owner · Organization

Cain, Larry

Owner

Key personnel

Forvis Mazars LlpManagerPhoenix Healthcare LLCManagerPhoenix Rehab LLCManagerBarnes, CandaceManagerBeckner, SuzanneManager
Source: Medicare provider data

Contact

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References & Resources

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