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Nursing HomeMedicaid Investigative

Sherwood Manor Nursing Home

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2416 West 51stsouth, Tulsa, OK 74107102 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 29 Google reviews

5
4
3
2
1
Sherwood Manor Nursing Home Nursing Home in Tulsa, OK — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (11 vs median 6.0)

Bottom 25% in OK · Critically understaffed (RN) · $91,862 in fines · Abuse citation

Source: Medicare data

What this means for your family

While some families report successful rehabilitation outcomes, the facility has significant, recurring reports of poor hygiene, pest issues, and neglectful staff behavior. We strongly advise visiting in person at different times of the day and checking the most recent state inspection reports before considering this facility for a loved one.

Google Reviews

Google Reviews

29 reviews on Google
Sherwood Manor Nursing Home receives highly polarized feedback, with recent reviews highlighting severe concerns regarding hygiene, pest control, and staff responsiveness. While some families report successful rehabilitation and friendly interactions, others describe a neglected environment and a lack of basic care for residents.

Quality Themes

Tap a score for details
FoodN/AStaff3.0Clean1.0ActivitiesN/AMedsN/AMemory1.0Comms2.0ValueN/A

Strengths

  • Effective physical therapy services
  • Friendly staff interactions reported by some families
  • Successful short-term rehabilitation outcomes

Concerns

  • Poor facility hygiene and presence of pests (mentioned by 4 reviewers)
  • Inattentive or rude nursing and CNA staff (mentioned by 5 reviewers)
  • Slow or non-existent response to call buttons (mentioned by 2 reviewers)
  • Inadequate care for residents with complex needs or dementia (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'16(1)'18(2)'20(2)'22(1)'24(3)'26(9)

Distribution · 31 analyzed

5
13
4
4
3
2
2
3
1
9

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed some families have shared great experiences with your physical therapy team; could you tell me more about how the rehab process works for new residents?
  • 2What specific protocols do you have in place to ensure the facility stays clean, sanitized, and well-maintained every day?
  • 3How do the nurses and CNAs prioritize responding to call buttons, especially during the busier night shifts?
  • 4Could you describe the specialized care and daily activities available for residents who have more complex needs or dementia?
  • 5In the event of a medical emergency after hours, what is the immediate process for contacting doctors and notifying the family?
  • 6How does the administration stay in touch with families to ensure we are always updated on our loved one's well-being and any changes in their care?

Personalized based on this facility's data


Key Review Excerpts

My granny has had roaches and mice the whole time she has stayed there. The CNA nursing staff is so rude to patients and family of patients.

Long-term resident's family · 2025☆☆☆☆

My mom was a nervous wreck hair greasy told me she hadn't been bathed in over a month she was shaking with tremors I finally got her to calm down when I took her to the whirlpool myself

Long-term resident's family · 2026☆☆☆☆

The staff were very friendly and helpful, and my brother was rehabilitated well. I was hesitant after reading reviews but our experience was good.

Rehab patient's family · 2025★★★★
Source: 29 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.12hrs
17%
Registered nurses for medical care
Total Nursing
3.61hrs
88%
All nurses + aides combined
Staff Turnover
66%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

8

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility44.4%
Worse than Avg
Here
44.4%
US
93.4%
OK
90.6%
Tulsa
83.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.9%
Better than Avg
Here
4.9%
US
19.5%
OK
25.4%
Tulsa
22.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility78.3%
Worse than Avg
Here
78.3%
US
95.5%
OK
94.6%
Tulsa
93.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
OK
3.3%
Tulsa
3.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.6%
Better than Avg
Here
7.6%
US
19.4%
OK
17.3%
Tulsa
18.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
15.5%
OK
17.2%
Tulsa
12.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility2.9%
Worse than Avg
Here
2.9%
US
81.8%
OK
75.0%
Tulsa
71.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility5.7%
Worse than Avg
Here
5.7%
US
79.8%
OK
74.1%
Tulsa
70.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OK
1.8%
Tulsa
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
3penalties
Above state avg (7.2)
7 complaint-triggered
$91,862 in fines

Sherwood Manor has concerning patterns of complaint-triggered deficiencies, with families filing reports that led to findings of abuse/neglect issues, wound care problems, and behavioral health deficiencies. The facility shows recurring problems with infection control, pressure ulcer care, and safety hazards across multiple surveys from 2021-2024. While all deficiencies show correction dates, the repeated nature of core care issues suggests ongoing challenges with maintaining consistent quality standards.

Apr 4, 2025Complaint
3
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0740Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Sep 27, 2024Complaint
1
0686Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Sep 6, 2024Routine
9
0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0909Potential for harm · IsolatedCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Jun 25, 2024Complaint
3
0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Aug 3, 2023Routine
10
0583Potential for harm · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Apr 22, 2021Routine
9
0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0570Potential for harm · PatternCorrected

Resident Rights Deficiencies

Assure the security of all personal funds of residents deposited with the facility.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0943Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Federal Penalties

Fine

Apr 4, 2025

$55,098

Fine

Sep 6, 2024

$36,764

Payment Denial

Sep 6, 2024

2-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sherwood Manor Nursing Home

Organization Type

for profit

Ownership & Management

Owners

Ponderosa Holdings LLC

Owner · Organization

Holland, Vernie

Owner

Holland, Whitney

Owner

Key personnel

Holland, VernieManagerPonderosa Holdings LLCAdp of the SnfHolland, VernieAdp of the SnfKindle, DarleneAdp of the SnfReynolds, RyanAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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