Sherwood Manor Nursing Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 29 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (11 vs median 6.0)
Bottom 25% in OK · Critically understaffed (RN) · $91,862 in fines · Abuse citation
What this means for your family
While some families report successful rehabilitation outcomes, the facility has significant, recurring reports of poor hygiene, pest issues, and neglectful staff behavior. We strongly advise visiting in person at different times of the day and checking the most recent state inspection reports before considering this facility for a loved one.
Google Reviews
Google Reviews
29 reviews on Google“Sherwood Manor Nursing Home receives highly polarized feedback, with recent reviews highlighting severe concerns regarding hygiene, pest control, and staff responsiveness. While some families report successful rehabilitation and friendly interactions, others describe a neglected environment and a lack of basic care for residents.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy services
- Friendly staff interactions reported by some families
- Successful short-term rehabilitation outcomes
Concerns
- Poor facility hygiene and presence of pests (mentioned by 4 reviewers)
- Inattentive or rude nursing and CNA staff (mentioned by 5 reviewers)
- Slow or non-existent response to call buttons (mentioned by 2 reviewers)
- Inadequate care for residents with complex needs or dementia (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed some families have shared great experiences with your physical therapy team; could you tell me more about how the rehab process works for new residents?
- 2What specific protocols do you have in place to ensure the facility stays clean, sanitized, and well-maintained every day?
- 3How do the nurses and CNAs prioritize responding to call buttons, especially during the busier night shifts?
- 4Could you describe the specialized care and daily activities available for residents who have more complex needs or dementia?
- 5In the event of a medical emergency after hours, what is the immediate process for contacting doctors and notifying the family?
- 6How does the administration stay in touch with families to ensure we are always updated on our loved one's well-being and any changes in their care?
Personalized based on this facility's data
Key Review Excerpts
“My granny has had roaches and mice the whole time she has stayed there. The CNA nursing staff is so rude to patients and family of patients.”
“My mom was a nervous wreck hair greasy told me she hadn't been bathed in over a month she was shaking with tremors I finally got her to calm down when I took her to the whirlpool myself”
“The staff were very friendly and helpful, and my brother was rehabilitated well. I was hesitant after reading reviews but our experience was good.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sherwood Manor has concerning patterns of complaint-triggered deficiencies, with families filing reports that led to findings of abuse/neglect issues, wound care problems, and behavioral health deficiencies. The facility shows recurring problems with infection control, pressure ulcer care, and safety hazards across multiple surveys from 2021-2024. While all deficiencies show correction dates, the repeated nature of core care issues suggests ongoing challenges with maintaining consistent quality standards.
Apr 4, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Sep 27, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Sep 6, 2024Routine9
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Jun 25, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Aug 3, 2023Routine10
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Apr 22, 2021Routine9
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Federal Penalties
Fine
Apr 4, 2025
$55,098
Fine
Sep 6, 2024
$36,764
Payment Denial
Sep 6, 2024
2-day denial
Ownership & Operations
Who Operates This Facility
Sherwood Manor Nursing Home
for profit
Ownership & Management
Owners
Ponderosa Holdings LLC
Owner · Organization
Holland, Vernie
Owner
Holland, Whitney
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit sherwoodok.com
Medicare data downloads
Original nursing home datasets
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