Arabella of Longview
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 57 Google reviews
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What this means for your family
The Eastman is an excellent choice if you prioritize a warm, community-focused atmosphere with highly personalized care. The staff's dedication to communication is a major strength, though you may want to visit during your preferred time of day to ensure the high standard of care remains consistent with your expectations.
Google Reviews
Google Reviews
57 reviews on Google“Families considering The Eastman can expect a highly compassionate environment where staff members are frequently praised by name for their attentive and caring nature. While the facility is noted for its cleanliness and welcoming atmosphere, one reviewer noted that the experience for their mother had declined slightly compared to a year prior.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Clean and well-maintained facilities
- Welcoming and professional administration
- Engaging resident activities and social atmosphere
Concerns
- Perceived decline in quality over time
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With 92 residents here, how do you ensure that each person still receives personalized attention and doesn't feel lost in the crowd?
- 2Since you are memory care certified, what specific types of sensory or cognitive activities do you offer to keep residents engaged?
- 3How does the care team handle medical emergencies or sudden changes in health during the overnight hours?
- 4I noticed how much you value feedback from families in your responses to reviews; how do you typically involve families in the care planning process?
- 5What does a typical daily schedule look like for someone living in assisted living, from meal times to social activities?
- 6How do you manage the balance between providing necessary assistance with daily tasks and encouraging residents to maintain as much independence as possible?
Personalized based on this facility's data
Key Review Excerpts
“The staff there is so friendly and helpful! Couldn’t be happier with this move!”
“Erica is a compasaionate caregiver and always let me know how my mom's day went.”
“The facility was immaculate! Looking forward to many more visits !!!”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Arabella of Longview had its most recent comprehensive inspection on May 8, 2024, with no violations reported. However, the facility has faced recent administrative penalties regarding resident safety and living environment standards.
Sep 25, 2025EnforcementPenaltyReport
Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))
May 8, 2024RoutineCleanReport
No deficiencies found during this inspection.
Apr 9, 2024EnforcementPenaltyReport
Administrative Penalty — The facility failed to provide a safe and decent living environment. (TAC 553.267(a)(3)(F)); The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))
Ownership & Operations
Who Operates This Facility
Quality Senior Housing Foundation of East Texas, INC
nonprofit
CIVITAS SENIOR HEALTHCARE LLC
RAE QUEZADA
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit theeastmansenior.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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