Public Google reviewers rate this highly and often mention compassionate and professional management. Schedule a visit to confirm the fit.
based on 36 Google reviews
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Public Google reviewers rate The Devon Senior Living highly. Reviewers highlight: compassionate and professional management, warm, welcoming, and family-like atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Devon Senior Living is widely praised for its warm, family-like atmosphere and a highly professional sales and management team that eases the transition for new residents. While many families highlight the personalized care and the charming, historic mansion setting, there are serious, critical allegations regarding medical neglect and lack of supervision in the memory care unit.
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Key Review Excerpts
“Juniper village at Devon is all that we hoped it would be for our mother. Dan, the sales director, was incredibly kind and understanding to her needs and made sure it was a very easy process.”
“The care staff is so caring and the physical therapy team has improved her mobility beyond expectations in 4 short weeks.”
“The building is a former mansion which has charm and character.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, The Devon Senior Living underwent 51 inspections, resulting in 12 clean reports and 100 recorded violations. Documented findings included issues with staff training records, missing exit signage, and lapses in medication and resident documentation protocols.
Staff member B failed to treat residents with dignity by turning off lights and TVs against resident protests and confiscating remotes.
Staff member B was reported to have verbally abused residents, including shouting at a resident and being demanding/not nice.
A prescribed medication was not available in the home, indicating a failure to implement procedures for the safe storage and availability of medications.
A resident was not secured with a seat belt during transport, resulting in an abrupt stop that caused the resident to fall and sustain injuries including a tibial fracture.
A direct care staff person did not possess a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.
The facility did not have a quality management plan established or implemented at the time of inspection.
A resident-home contract was discovered that had not been signed by the resident.
An empty medication blister pack was left unlocked and unattended on a medication cart, and the nursing office was found unsecured.
A staff member's employee file did not contain an available criminal background check.
The home failed to provide the required minimum hours of direct care staffing for residents with mobility needs.
The home's copy of 55 Pa. Code Chapter 2600 was not posted in a conspicuous and public place.
The required influenza awareness poster was not posted in a public place in the home.
The home failed to submit an incident report to the Department regarding a resident who required six sutures for an ankle laceration.
A staff member failed to follow the resident's support plan during a transfer, resulting in a resident sustaining a bloody laceration to the ankle.
The facility did not have a Pennsylvania State Police criminal background check available for staff person A.
A direct care staff person did not possess a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
Resident #1's record lacked a signed statement acknowledging receipt of resident rights and complaint procedures.
A direct care staff person lacked a high school diploma, GED, or active Pennsylvania nurse aide registry status.
Two staff members failed to complete required orientation training regarding the reporting of reportable incidents and conditions within 40 working hours.
The resident-home contract for resident #1 was not signed by the resident.
A direct care staff person in the Secure Dementia Care Unit had only 7 hours of dementia care training during the 2023 training year.
The portable smoke detector in the 1st floor visitor's bathroom did not have an operable battery installed.
Five Star Quality Care Ns Operator LLC
for profit
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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