Loading EveryPlace content…
Public Google reviewers rate this highly and often mention clean and beautiful facility. Schedule a visit to confirm the fit.
based on 56 Google reviews
Email Brightview Devon to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Brightview Devon highly. Reviewers highlight: clean and beautiful facility, warm and friendly staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Brightview Devon is widely praised for its beautiful, hotel-like atmosphere and a staff that many families describe as warm, welcoming, and caring. However, one extremely serious review alleges severe physical neglect and safety issues involving a resident, which serves as a critical warning for families to investigate care protocols.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“From the moment you walk in there isn’t a single item that would make you think this is a retirement /assisted living home. Instead the lobby, hall ways, doors, art work, and decor are more similar to a lovely hotel.”
“The worst decision that we ever made was sending our Mother to Brightview in Devon, PA. In our mother's last year of life, she was placed in her wheelchair twice in a way that resulted in her sustaining 2 large, deep, painful leg wounds that required months of wound care.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Brightview Devon underwent 17 inspections, resulting in 5 clean reports and 34 recorded violations. The inspection history includes findings related to safety protocols, medication management, and staff-resident interactions.
The resident-home contract did not include a fee schedule of actual amounts charged for available services.
A resident room had a very strong pungent odor.
Resident records were missing identifying marks and an inventory of the resident's personal property.
The home failed to submit a final incident report to the Department regional office immediately following the conclusion of an investigation.
A staff member treated a resident without dignity and respect by forcefully yanking bed linens, causing the resident to strike their head on a dresser.
Feces were found smeared in the bathroom sink of room 320.
The Controlled Substance Form for a resident did not include the quantity of syringes received.
An uncovered, unwrapped, and undated container of ice cream was found stored in the memory care unit pantry freezer.
Glucometer readings for two residents were recorded inaccurately.
Staff discarded medication packages containing resident information in the trash, and the medication room and narcotics box were left unlocked and unattended.
A staff member pushed a resident's arm during an interaction, resulting in a large skin tear on the resident's forearm.
No deficiencies are reported in this inspection record.
A direct care staff person did not receive required annual training topics, including medication self-administration and personal care service needs.
A direct care staff person lacked a U.S. high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
The home returned a staff member to work following an allegation of resident abuse without an approved plan of supervision.
A used towel was found in a resident's bathroom, and there were no sanitary means of hand drying available.
The floor in the 2nd floor common area kitchenette was sticky.
The freezer in the 2nd floor kitchenette was unclean and stained by spills.
Two delivery workers were found in the facility without criminal background checks on file and were not escorted by staff.
Food containers in the 2nd floor kitchenette freezer were unlabeled and undated.
Bh Brightview Devon Opco LLC
for profit
Contact this facility directly and verify the details that matter most to your family.
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
The Devon Senior Living
< 1 miAssisted Living · Devon, PA
Wayne Center
1.1 miNursing Home · Wayne, PA
Gateside
1.9 miAssisted Living · Berwyn, PA
Devereux Pa Adult Services Pch - Hillcrest Cottage
2.1 miAssisted Living · Berwyn, PA
Devereux Pa Adult Services Pch - Hilltop Cottage
2.1 miAssisted Living · Berwyn, PA
Revelle Senior Living King of Prussia
2.5 miAssisted Living · King of Prussia, PA