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Limited public data on Devereux Pa Adult Services Pch - Hillcrest Cottage. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 12 Google reviews
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Every family's needs are unique. We encourage you to visit Devereux Pa Adult Services Pch - Hillcrest Cottage in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families should exercise extreme caution as recent reviews contain serious allegations regarding staff misconduct, including verbal abuse, medication errors, and a lack of management accountability. While some reviewers describe the staff as compassionate professionals, the presence of multiple reports involving disrespect and safety concerns is significant.
Quality Themes
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Distribution · 13 analyzed
Personalized based on this facility's data
Key Review Excerpts
“What an amazing group of caring, compassionate, dedicated professionals!”
“Please no one go here I am a individual in devereux please... don't go here the staff will treat who goes here terribly I get treated with disrespect and I have been cursed at by staff”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Devereux PA Adult Services PCH - Hillcrest Cottage underwent 31 inspections, resulting in 12 clean reports and 57 recorded violations. Findings from these inspections included issues regarding staff training, documentation errors, and instances of improper physical restraint or resident abuse.
No deficiencies are reported in this inspection record.
Bottles of emergency water were stored directly on the floor in the pantry.
The home's boiler certificate had expired on 7/30/2023.
The administrator's list of staff persons did not include three specific staff members.
Water was leaking from the bottom of the dishwasher in the kitchen.
No soap was available in the shared bathroom located off the pantry.
The home's current violation report and a copy of 55 Pa.Code Chapter 2600 were not posted in a conspicuous and public place.
No deficiencies are reported in this inspection record.
A staff person did not receive required fire safety and emergency preparedness orientation until after their first day of work.
The home did not have sufficient hot water in resident rooms for showering.
There was an approximately two-inch accumulation of lint in the dryer's lint trap.
The shower in a resident's bathroom lacked a slip-resistant surface.
Acetaminophen and Cepacol lozenges that were discontinued on 10/11/22 were found in the medication cart on 10/12/22.
Several expired medications, including Acetaminophen, Artificial Tears, and Loperamide, were found in the medication cart.
The home lacked the certificate of completion for the Department-approved direct care training course for a direct care staff person.
The resident-home contract for resident #1 was not signed by the administrator or a designee.
The home's current license was not posted in a conspicuous and public place; the posted license had expired.
A bedroom occupied by two residents only contained one chair.
Fire extinguishers throughout the home had not been inspected by a fire safety expert since August 2019.
Resident #1 did not have access to an operable bedside lamp or light source.
The home did not provide a quality management plan during the inspection.
Expired medication (Nyamyc Powder) was found in resident #1's medication container.
The home failed to provide documentation that annual written emergency procedures were submitted to the local emergency management agency.
A required medical evaluation for resident #2 had not been completed as of the inspection date.
No deficiencies are reported in this inspection record.
The Devereux Foundation
nonprofit
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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