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Assisted LivingMemory Care

The Cottages at Quail Creek I

Families consistently rate this highly — reviewers highlight compassionate and friendly staff. Schedule a visit to confirm the fit.

6811 Plum Creek Dr, Amarillo, TX 7912416 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.5/5

based on 11 Google reviews

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The Cottages at Quail Creek I Assisted Living in Amarillo, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice for families seeking specialized dementia care in a clean, non-corporate setting. While the staff is highly regarded for their compassion, you may want to inquire about staffing levels to ensure consistent coverage during all shifts.

Google Reviews

Google Reviews

11 reviews on Google
Families can expect a compassionate, home-like environment with staff specifically trained in dementia and memory care. While reviewers highly praise the kindness of the caregivers and the cleanliness of the facility, there is a noted need for increased staffing levels to maintain service quality.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0ActivitiesN/AMedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and friendly staff
  • Specialized dementia and memory care training
  • Clean and well-maintained facility
  • Effective communication with families

Concerns

  • Need for more staff members

Rating Trends

Tap a year to see what changed

2345.02019(1)5.02021(1)5.02023(4)4.02025(5)

Distribution · 11 analyzed

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How They Respond to Reviews

18%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With such a small, intimate community of 16 residents, how do you ensure everyone gets personalized attention during mealtimes?
  • 2I noticed you are memory care certified; what specific specialized activities do you have planned to keep residents engaged and stimulated?
  • 3How do you manage medical emergencies or sudden changes in health during the overnight hours?
  • 4Since you are so active in communicating with the community, how do you typically share updates or important news with families?
  • 5What does a typical afternoon look like for a resident living here at The Cottages?
  • 6How do you help new residents transition into such a small, close-knit group to ensure they feel at home right away?

Personalized based on this facility's data


Key Review Excerpts

They do well communicating with us and take carry of My friend Larry to the best of their ability! They are not perfect but our experience with the staff at Quail creek has been, that they do an amazing job, trying to meet the needs of their residents!

Caregiver for a resident · 2023★★★★★

My friend’s mother stays at this 5-star memory care. This place is always clean and neatly organized and maintained. The staff members are extremely friendly and always there to help with any and all things.

Family member of a resident · 2023★★★★★

Nice facility! If there has ever been an issue, it is addressed quickly!! Staff is great! They just need more staff!

Local Guide · 2025★★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

Key Findings

The most recent inspection for The Cottages at Quail Creek I, conducted on January 12, 2023, found no violations of state standards. Additionally, there are no enforcement actions currently on record for this facility.

Jan 12, 2023Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Quail Creek Cottages, Ltd

Organization Type

for profit

Management Company

THE COTTAGES SENIOR LIVING LLC

Administrator

COURTNEY FRANCIS

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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