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Assisted LivingMemory Care

The Cottages at Quail Creek

Families consistently rate this highly — reviewers highlight specialized dementia and memory care training. Schedule a visit to confirm the fit.

6811 Plum Creek Drive, Amarillo, TX 7912416 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.5/5

based on 11 Google reviews

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The Cottages at Quail Creek Assisted Living in Amarillo, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice for families seeking specialized dementia care and a clean, compassionate environment. However, you should inquire about current staffing levels to ensure your loved one receives timely attention during all shifts.

Google Reviews

Google Reviews

11 reviews on Google
Families can expect a compassionate, homelike environment with staff specifically trained in dementia and memory care. While the facility is praised for its cleanliness and responsiveness to issues, some reviewers noted a need for increased staffing levels to maintain service quality.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0ActivitiesN/AMedsN/AMemory10.0Comms10.0ValueN/A

Strengths

  • Specialized dementia and memory care training
  • Clean and well-maintained facility
  • Compassionate and friendly staff
  • Responsive management regarding issues

Concerns

  • Need for increased staffing levels

Rating Trends

Tap a year to see what changed

2345.02019(1)5.02021(1)5.02023(5)4.02025(5)

Distribution · 12 analyzed

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How They Respond to Reviews

18%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With such a small, intimate community of 16 residents, how do you ensure each person gets enough one-on-one attention during busy times of the day?
  • 2We've heard wonderful things about how responsive the management is to family needs; how does the leadership team stay in touch with us regarding our loved one's care?
  • 3Could you tell us more about the specialized training the staff receives for dementia and memory care to ensure they can handle the unique challenges of this stage?
  • 4What kind of daily activities or social outings are planned to keep the residents engaged and active within the cottage?
  • 5In the event of a medical emergency or a sudden change in health during the night, what is the specific protocol for getting help and notifying the family?
  • 6The facility looks incredibly clean and well-maintained; what kind of daily upkeep and housekeeping routines are in place for the residents' living spaces?

Personalized based on this facility's data


Key Review Excerpts

They do well communicating with us and take carry of My friend Larry to the best of their ability! They are not perfect but our experience with the staff at Quail creek has been, that they do an amazing job, trying to meet the needs of their residents!

Caregiver for a resident · 2023★★★★★

My friend’s mother stays at this 5-star memory care. This place is always clean and neatly organized and maintained. The staff members are extremely friendly and always there to help with any and all things.

Family member of a resident · 2023★★★★★

Nice facility! If there has ever been an issue, it is addressed quickly!! Staff is great! They just need more staff!

Family member · 2025★★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

Key Findings

The most recent inspection for The Cottages at Quail Creek was conducted on January 12, 2023, and resulted in no violations of state standards. Additionally, there are no enforcement actions currently on record for this facility.

Jan 12, 2023Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Quail Creek Cottages, Ltd

Organization Type

for profit

Management Company

THE COTTAGES SENIOR LIVING LLC

Administrator

JULIA JOHNSON

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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