Presbyterian Village, INC
Strong Medicare quality ratings; families often praise warm, caring, and attentive staff. Still worth an in-person visit.
based on 71 Google reviews
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What this means for your family
Presbyterian Village is highly regarded for its compassionate staff and effective rehab programs, making it a strong candidate for long-term care or recovery. When touring, we recommend paying close attention to the cleanliness of common areas and asking management about their current staffing ratios to ensure your loved one's needs will be met consistently.
Google Reviews
Google Reviews
71 reviews on Google“Presbyterian Village is widely praised by families for its warm, family-like atmosphere and dedicated staff who prioritize resident comfort and independence. While many reviewers highlight excellent rehab services and a caring environment, some visitors have noted concerns regarding facility odors and occasional staffing shortages.”
Quality Themes
Tap a score for detailsStrengths
- Warm, caring, and attentive staff
- Strong rehabilitation and therapy services
- Effective transition support for new residents
- Clean and well-maintained environment
Concerns
- Occasional understaffing or overworked staff (mentioned by 2 reviewers)
- Unpleasant facility odors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your strong reputation for rehabilitation and therapy, how do you tailor these services to support a resident's specific long-term goals?
- 2I noticed your facility maintains a high CMS rating, but I’m curious how you manage staffing levels to ensure residents receive consistent, personalized attention throughout the day?
- 3How does your team work to maintain a fresh and comfortable environment in the common areas and resident rooms?
- 4Could you walk me through the transition process for a new resident to ensure they feel welcomed and quickly integrated into the community?
- 5What kind of daily social activities or engagement programs do you offer that help residents build connections with their peers?
- 6In the event of a medical emergency, what is your protocol for coordinating care and keeping family members informed?
Personalized based on this facility's data
Key Review Excerpts
“The staff offers a family atmosphere and individual love and respect for each and every resident regardless their level of mobility or mental capacity.”
“Presbyterian Village has been a HUGE help with my father's skilled nursing requirements and having him to appointments on time. The staff are awesome, attentive, and truly care for their residents.”
“The Therapy department really listens to the residents and treats them like their own family members.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Presbyterian Village shows persistent issues requiring monitoring, with 19 deficiencies across three surveys primarily involving fire safety systems and infection control. The facility has repeatedly struggled with sprinkler system installation and maintenance, appearing in all three surveys, while infection control deficiencies occurred twice. Although all violations have been corrected according to provider dates, the recurring pattern of fire safety and infection prevention issues suggests families should inquire about current compliance status during visits.
Apr 17, 2025Routine4
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 9, 2024Routine8
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 10, 2022Routine7
Smoke Deficiencies
Install an approved automatic sprinkler system.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ownership & Operations
Who Operates This Facility
Presbyterian Village, INC
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
71 reviews from families & visitors
Official Website
Visit presbyvillage.org
Medicare data downloads
Original nursing home datasets
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