Public Google reviewers rate this highly and often mention compassionate and professional nursing and rehab staff. Schedule a visit to confirm the fit.
based on 39 Google reviews

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Public Google reviewers rate The Terraces at Los Altos highly. Reviewers highlight: compassionate and professional nursing and rehab staff, high-quality rehabilitation and recovery outcomes. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Terraces at Los Altos is highly regarded for its skilled nursing and rehabilitation services, with many families praising the compassionate, professional nursing staff and effective recovery programs. While the facility is frequently described as beautiful, upscale, and well-maintained, some families have reported significant concerns regarding unexpected medical billing and occasional delays in caregiver response times.
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Distribution · 41 analyzed
The owner provides highly personalized and empathetic responses to detailed reviews, often referencing specific staff members or personal anecdotes. For simple or star-only reviews, they rely on standardized templates.
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Key Review Excerpts
“My grandma stayed for 3 weeks, the rehab & nursing team was able to get my grandma back home strong and healthy. She is still thriving at home thanks to the excellent care at terraces.”
“I was there for 67 days were do I begin from the Directors all the way down to a CNA‘s nurses kitchen staff everyone Housekeeping I can’t begin to say how wonderful each and everyone one of you were during my time there”
“The rehab people were knowledgeable and the staff were truly compassionate from start to finish.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
The inspection was a Case Management-Other follow-up visit conducted by LPA Komal Curley. The purpose was to follow up on a "Decision and Order" regarding the exclusion of Staff 1 (S1). The administrator provided documentation confirming that S1 no longer works at the facility.
The inspection was a Case Management visit following an incident report. Two deficiencies were cited: one Type A citation for a medication error involving failure to assist a resident with self-administered medication, and one Type B citation for late submission of a written report to the licensing agency.
The visit was a Case Management-Other visit conducted by LPA Grace Donato to confirm staffing status regarding a stipulation order. The report explicitly states that no deficiencies were cited during the inspection.
The facility underwent a Required 1-Year Annual inspection on June 18, 2025. The inspection covered various areas including resident rooms, common areas, and operational protocols. No deficiencies were cited during this visit, though the facility was requested to submit several updated forms by June 25, 2025.
The inspection was conducted to investigate a suspected elder abuse incident reported by the facility. The report details interviews with the Assisted Living Director and the resident's family member regarding the incident. No deficiencies were cited during this visit.
The facility underwent an unannounced Required 1 Year visit. The inspection noted several areas of compliance, such as working lights and available supplies in resident units and bathrooms. However, a deficiency was cited regarding the maintenance of Centrally Stored Medication and Destruction Records, specifically missing required prescription and pharmacy details.
The facility underwent an unannounced Case Management visit to conduct a health and wellness check on resident R1. The evaluator observed R1's room and confirmed that the facility staff are providing necessary care, including meals, medication assistance, and personal care. No deficiencies were cited during this inspection.
Humangood & Humangood Norcal
GONZALES, DEBORAH
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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