See every facility — official ratings, family reviews, no referral fees.
Continuing Care

Moldaw Family Residences at 899 Charleston

Families consistently rate this highly — reviewers highlight intergenerational and inclusive community. Schedule a visit to confirm the fit.

899 East Charleston Road, Palo Alto, CA 94303270 bedsLicensed & Active
Google rating
4.8/5

based on 34 Google reviews

5
4
3
2
1
Moldaw Family Residences at 899 Charleston Continuing Care in Palo Alto, CA — Street View
Street View

Watch Moldaw Family Residences at 899 Charleston

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is an excellent choice for seniors seeking a vibrant, socially active, and intergenerational lifestyle, particularly if they enjoy the amenities of the JCC. The dining and staff quality are standout features. However, if your loved one requires intensive memory care or assisted living, you should conduct a specific tour to ensure their clinical needs are met, as some feedback suggests the facility may be better suited for independent living.

Google Reviews

Google Reviews

34 reviews analyzed
Moldaw Family Residences is highly regarded for its intergenerational atmosphere and vibrant social life, with many long-term residents praising the sense of community and proximity to JCC programs. Reviewers frequently highlight the excellent dining, diverse activities, and a warm, welcoming staff. While the majority of feedback is overwhelmingly positive, one reviewer noted a lack of suitability for specific memory care or assisted living needs.

Quality Themes

Tap a score for details
Food9.0Staff9.0CleanN/AActivities10.0MedsN/AMemory7.0Comms9.0ValueN/A

Strengths

  • Intergenerational and inclusive community
  • Extensive variety of social and fitness activities
  • High-quality dining and dining facilities
  • Warm and attentive staff members
  • Integration with JCC campus amenities

Concerns

  • Suitability for memory care or assisted living

Rating Trends

Tap a year to see what changed

2344.02015(1)2.02018(1)5.02021(4)5.02022(5)3.72023(3)5.02025(13)5.02026(10)

Distribution

5
30
4
1
3
0
2
1
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We love the idea of being part of the JCC campus; how often do residents typically participate in the amenities and programs offered there?
  • 2The variety of fitness and social activities mentioned in your community profile sounds wonderful—could you walk us through what a typical weekly schedule looks like for a resident?
  • 3The dining facilities look impressive; could you tell us more about how meals are prepared and the dining experience for residents?
  • 4Since we are looking for a long-term fit, how does the care transition work as someone moves from independent living into more specialized assisted living or memory care?
  • 5We want to ensure safety at all times; what is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
  • 6It’s wonderful to see such a warm reputation for your staff; how do you foster that sense of intergenerational connection and community among the residents?

Personalized based on this facility's data


Key Review Excerpts

Moldaw is the only truly intergenerational community. In actuality, it is one of just a handful in the country.

Long-term resident · 2026★★★★★

I have taught a few yoga classes in their memory care section, and I have to say the level of care from every single person on the staff in this home is really heart warming.

Memory care instructor · 2025★★★★★

The staff at Moldaw, led by sales and marketing director Stacy have been outstanding in working with me and my mom as we plan her move from the east coast to Moldaw.

Family member of incoming resident · 2023★★★★★
Source: 34 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

12total
5 Type A— immediate health risk
3 Type B— non-compliance
Clean record— no deficiencies found
Oct 21, 2025Inspection
Clean

The facility underwent an Annual 1-year required inspection on October 21, 2025. The inspection covered the physical plant, resident files, and medication records. No deficiencies were cited during this visit.

Sep 23, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Apr 16, 2025Other
Clean

The facility was inspected for a Case Management – Incident visit concerning a past medication error. The LPA reviewed charting notes, medication records, and spoke with staff and the resident. No deficiencies were cited during this visit.

Jan 29, 2025Other
Clean

The facility underwent an office visit where representatives discussed planned renovations, including changes to dining rooms, carpeting, and lighting. The department requested a written Plan of Operation detailing the renovation plans and mitigation strategies for service interruptions. No deficiencies were cited at this time.

Sep 25, 2024Inspection
Clean

The facility underwent an Annual 1-year required inspection on September 25, 2024. The inspection covered the physical plant, common areas, and resident rooms across memory care, assisted living, and independent living units. No deficiencies were cited during this visit, and the facility was found to be clean, orderly, and well-maintained.

May 18, 2023Complaint
Clean

The investigation substantiated allegations of staff handling residents roughly, specifically citing instances of staff pulling on blankets and pants. This constitutes a violation of personal rights, which was classified as an immediate safety risk (Type A). The facility must implement immediate training to correct these practices.

Oct 27, 2022Inspection
Clean

The facility underwent a quarterly non-compliance visit. The Licensing Program Analyst reviewed the facility's non-compliance plan, which outlines several areas requiring written plans from the licensee regarding staff training and protocols. No deficiencies were cited at this time as per California Code of Regulations Title 22.

Oct 27, 2022Other
Clean

The facility underwent a quarterly non-compliance visit. The Licensing Program Analyst reviewed the facility's non-compliance plan, which outlines several areas requiring written plans from the licensee regarding staff training and protocols. No deficiencies were cited at this time as per California Code of Regulations Title 22.

Ownership & Operations

Who Operates This Facility

Owner / Operator

899 Charleston; Life Care Services, LLC

Administrator

MARK BADDAS

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call