Public Google reviewers rate this highly and often mention engaging and diverse activity programs. Schedule a visit to confirm the fit.
based on 31 Google reviews
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Public Google reviewers rate Terrabella Little Avenue highly. Reviewers highlight: engaging and diverse activity programs, warm and welcoming front-line staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
TerraBella Little Avenue is highly regarded by many families for its vibrant activity programs, including music, arts, and animal visits, and its warm, welcoming staff. However, recent reviews have raised serious concerns regarding neglectful care, hygiene issues, and lack of responsiveness from management during critical situations.
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Key Review Excerpts
“Since we've moved my dad into Terra Bella, he actually feels and looks better! He was living alone in a four-bedroom house, fairly isolated and not eating well.”
“The staff has always lovingly cared for Mom, even through the 13 months I was unable to visit her due to COVID. Mom is always clean, safe and cared for in a loving manner.”
“In my personal experience, Terra Bella Assisted Living failed my family in ways I will never forget. We entrusted them with the care of my mom, who had severe Alzheimer’s and was at the end of her life, for less than 24 hours — and what we witnessed was deeply distressing.”
Source: NC Division of Health Service Regulation
The facility failed to provide adequate supervision for a resident with a history of wandering behaviors in the Special Care Unit, which resulted in the resident eloping from the facility. Despite documented exit-seeking behaviors and a high risk for elopement, the resident was found in the parking lot after exiting through an emergency door.
The facility failed to provide adequate supervision for a resident with a history of wandering behaviors in the Special Care Unit, which resulted in the resident eloping from the facility. Observations of the unit revealed multiple emergency exit doors that led to the outside or parking areas, and staff failed to respond to alarms in a manner that prevented the elopement.
The facility failed to ensure proper referral and follow-up for a resident's healthcare needs. Specifically, staff failed to document notification to the Primary Care Provider when the resident's finger stick blood sugar readings exceeded the ordered threshold of 401 on multiple occasions between November 2024 and January 2025.
The facility failed to ensure medications were administered as ordered for one of five sampled residents. The record review indicated a failure to follow physician orders regarding medication administration related to blood sugar management.
The facility failed to ensure referral and follow-up to meet routine healthcare needs for one resident. Specifically, there were multiple instances between November 2024 and January 2025 where the resident's finger stick blood sugar was 401 or greater, but there was no documentation that the Primary Care Provider was notified as ordered.
The facility failed to provide adequate supervision for a resident with a history of wandering behaviors in the Special Care Unit. Specifically, the resident was allowed access to an unlocked and disarmed outside exit door, which resulted in the resident eloping from the facility.
The facility failed to provide adequate supervision for a resident with a history of wandering behaviors in the Special Care Unit. Specifically, the facility allowed the resident access to an unlocked and disarmed outside exit door, which resulted in the resident eloping from the facility.
The facility failed to ensure medications were administered within one hour before or one hour after the scheduled times as ordered. Specifically, for 2 of 2 sampled residents, medications such as aspirin, metoprolol XL, and simvastatin were administered outside of the prescribed 8:00am window.
The facility failed to ensure medications were administered to residents within one hour before or one hour after the prescribed or scheduled time. Specifically, for two sampled residents, medications were documented as administered outside of the required one-hour window. This included instances where 8:00am medications were administered as late as 10:12am.
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NC DHSR — View Official Record
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