Public Google reviewers rate this highly and often mention compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 20 Google reviews
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Public Google reviewers rate Terrabella Durham highly. Reviewers highlight: compassionate and attentive nursing and care staff, engaging social activities and holiday celebrations. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
TerraBella Durham is highly regarded by families for its exceptionally caring, attentive, and skilled staff who treat residents like family. Reviewers frequently praise the vibrant community atmosphere, specifically noting the wonderful holiday decorations and engaging social events. While the vast majority of feedback is glowing, one reviewer raised a critical concern regarding staffing levels and resident well-being.
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Key Review Excerpts
“When we needed to move our mother into assisted living from an independent living community, we thought it would be a step down. Little did we know how caring, attentive, and skilled her new “extended family” at Terra Bella would be.”
“The staff treat her like family. Those who work with her are kind, patient and encouraging. They are very friendly and communicative with her family members.”
“From the caring staff to the gorgeous decor, smells of home, and beautiful grounds, we are happy to have found TellaBella Durham.”
Source: NC Division of Health Service Regulation
The facility failed to ensure medications were administered as ordered by a licensed practitioner for two residents. Specifically, Resident #1 did not receive prescribed fentanyl patches as ordered between June 22 and June 30, 2025, and again between July 1 and July 3, 2025.
The facility failed to ensure that 8 ounces of milk or equivalent dairy products were served three times daily to residents in the Assisted Living and Special Care Units. A review of menus for January 21 and 22, 2025, showed that milk was not listed for breakfast, lunch, or dinner, and no equivalent dairy products were provided.
The facility failed to ensure that 8 ounces of milk or equivalent dairy products were served three times daily to residents in the Assisted Living and Special Care Units. Menu reviews and meal observations revealed that milk and dairy items were frequently omitted from breakfast, lunch, and dinner services.
The facility failed to implement physician orders for finger stick blood sugar (FSBS) checks three times daily for 2 of 5 sampled residents. Specifically, for Resident #4, documentation showed FSBS checks were only being performed once daily and lacked required results for most of August 2023.
The Dining Director or designee failed to ensure the posted therapeutic menu was checked daily. The facility is required to implement a monitoring process for 30 days to ensure compliance.
The facility failed to provide a safe and orderly discharge for Resident #6, who was discharged without proper notification. Specifically, the facility failed to follow required protocols for notifying the county department of social services and providing necessary documentation to the new caregiver during the discharge process.
The facility failed to provide a safe and orderly discharge for one sampled resident. Specifically, Resident #6 was discharged without providing the required proper notification.
The facility failed to ensure timely health care referral and follow-up for a resident following an unwitnessed fall. Specifically, the facility failed to contact emergency medical services (EMS) in a timely manner after the resident reported significant pain.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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