The Forest at Duke INC
Strong Medicare quality ratings; families often praise beautiful, well-manicured grounds. Still worth an in-person visit.
based on 28 Google reviews
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What this means for your family
The Forest at Duke offers a beautiful, well-maintained campus with a robust activity calendar that many residents enjoy. However, families should be aware of reported maintenance delays regarding water issues and should ask management about their current protocols for addressing apartment repairs to ensure a comfortable living environment.
Google Reviews
Google Reviews
28 reviews on Google“The Forest at Duke is generally praised for its well-maintained, attractive grounds and welcoming atmosphere, with several residents expressing high satisfaction with their move-in experience. However, some reviews highlight concerns regarding facility maintenance issues, such as recurring water damage in apartments, and occasional complaints about staff attentiveness and patient care policies.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-manicured grounds
- Welcoming and friendly staff
- High-quality, well-maintained facilities
- Varied and numerous resident activities
Concerns
- Facility maintenance and water damage issues (mentioned by 2 reviewers)
- Staff attentiveness and patient care quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that you have a smaller community of four residents, how do you ensure consistent, one-on-one attention throughout the day to meet individual care needs?
- 2I noticed your beautiful grounds and well-maintained facilities; how do you manage ongoing building upkeep to ensure the environment remains safe and free of any structural or water-related issues?
- 3With your active calendar of events, could you walk me through what a typical day of engagement looks like for a resident here?
- 4I appreciate that you are active in responding to feedback online; how do you incorporate that kind of open communication into your daily care planning for families?
- 5Since staffing levels are a top priority for us, could you explain how your team is structured to provide round-the-clock support for our loved one?
- 6What is your specific protocol for handling medical emergencies, and how do you coordinate with local healthcare providers to ensure residents receive prompt care?
Personalized based on this facility's data
Key Review Excerpts
“The residents and staff have all been welcoming and helpful; the activities are varied and so numerous we can't take advantage of them all; the building and grounds are lovely and well-maintained; and the food is delicious!”
“Friend of mine indicates there are issues with rainwater in her parent’s apartment and problem has recurred several times. Her parent has had tarps hanging and dust in her living space for weeks on end.”
“The staff are always nice and facilities are great”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 2 measures
2
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Forest At Duke Inc has 12 federal deficiencies across two surveys, primarily involving fire safety systems, smoke barriers, and building safety features. All issues have correction dates from the facility, indicating active remediation efforts. The most recent survey in November 2024 identified multiple fire safety concerns alongside one administrative issue with resident assessment reporting, while an earlier 2023 survey found an emergency power deficiency.
Nov 19, 2024Routine11
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Meet fire sprinkler requirement for tall buildings.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Dec 6, 2023Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
The Forest at Duke INC
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit forestduke.org
Medicare data downloads
Original nursing home datasets
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