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Assisted Living

Terrabella Asheboro

Families consistently rate this highly — reviewers highlight compassionate and caring caregivers. Schedule a visit to confirm the fit.

2925 Zoo Parkway, Asheboro, NC 2720596 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.2/5

based on 37 Google reviews

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What this means for your family

Terra Bella offers a clean, beautiful environment with highly praised dining and many compassionate caregivers. However, families should investigate the reports of staff turnover and unprofessional conduct by asking specific questions about staff training and consistency of care during different shifts.

Google Reviews

Google Reviews

37 reviews on Google
Families generally praise Terra Bella for its clean, newly renovated environment and a staff that demonstrates deep compassion and personal connection with residents. While many highlight excellent dining and a warm atmosphere, there are significant, serious allegations regarding staff professionalism, turnover, and inconsistent care quality in certain shifts.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean9.0Activities8.0MedsN/AMemory7.0Comms8.0ValueN/A

Strengths

  • Compassionate and caring caregivers
  • Clean and well-maintained facility
  • High-quality dining and meal variety
  • Engaging activities and community atmosphere

Concerns

  • Staff professionalism and conduct (mentioned by 3 reviewers)
  • High staff turnover rate (mentioned by 2 reviewers)
  • Memory care activities could be more age-appropriate (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02023(4)4.42024(9)4.12025(14)4.02026(3)

Distribution · 30 analyzed

5
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4
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How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed how much the management team engages with feedback online; how does the staff use resident and family input to improve daily care?
  • 2The dining variety seems like a highlight here, so could you tell us more about how much input residents have in the weekly meal planning?
  • 3We want to ensure a consistent environment for our loved one, so how do you approach staff training and retention to maintain a stable team?
  • 4What does a typical day of social engagement look like for residents, and how do you tailor activities to ensure they are stimulating for different cognitive levels?
  • 5In the event of a medical emergency or a sudden change in health, what are the specific protocols for getting immediate care and notifying the family?
  • 6The facility looks very well-maintained, but how do you ensure that the cleanliness and upkeep remain consistent across all 96 resident spaces?

Personalized based on this facility's data


Key Review Excerpts

The staff are always showing her love and compassion and I feel that for the most part that she receives very good care. Food is excellent, facility is very clean and newly renovated

Memory care family member · 2026★★★★

The measures they go to make the residents happy and comfortable are phenomenal. Their personalities and the way they connect with the residents on a deeper level is so meaningful.

Resident family member · 2026★★★★★

The staff are so very welcoming, they desire education from the services that my employer and and I can provide and communicate effectively that always places the needs of the residents first.

Community service provider · 2025★★★★★
Source: 37 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

11total
11deficiencies
Nov 20, 2025Follow-up
Medication AdministrationD 358

The facility failed to ensure medications were administered according to physician orders for a resident in the Special Care Unit. Specifically, staff administered midodrine when blood pressure parameters required the medication to be held, and held the medication when it should have been administered. This failure to follow parameters for 'greater than' or 'less than' blood pressure readings constitutes a failure to abate a previous Type B violation.

Nov 20, 2025Follow-up
Medication AdministrationD 358

The facility failed to ensure medications were administered according to physician orders. Specifically, for one resident in the Special Care Unit, midodrine was administered on multiple dates despite blood pressure readings being above the ordered threshold of systolic BP less than 103.

Jul 24, 2025Follow-up
Medication AdministrationD 358

The facility failed to administer medications as ordered, specifically failing to ensure a resident rinsed their mouth after using an inhaler as prescribed. Additionally, record reviews identified failures to administer an opioid and a vitamin supplement as ordered for other residents.

Jul 24, 2025Follow-up
Medication AdministrationD358

The facility failed to administer medications as ordered for several residents. Specifically, a medication aide failed to prompt a resident to rinse their mouth after using an inhaler as required by physician orders, and a dietary supplement was administered despite a physician order to discontinue it.

Apr 17, 2024Follow-up
Medication Administration CompetencyD156

The facility failed to ensure that 2 of 6 sampled staff members (Staff A and Staff D) had completed the required 5, 10, or 15-hour medication aide training course or provided verification of previous employment as a medication aide. Specifically, Staff A's personnel record lacked documentation of required training despite evidence of administering medications to residents.

Apr 17, 2024Follow-up
Medication Administration CompetencyD 156

The facility failed to ensure that medication administration competency evaluations, including both written examinations and clinical skills evaluations, were properly conducted and documented according to state requirements.

Mar 11, 2022Other
Controlled Substance ManagementD 372

The facility failed to maintain accurate records and proper controls for lorazepam. Discrepancies were found between the electronic Medication Administration Record (eMAR) and the Controlled Substance Count Sheet (CSCS), and staff were documented as inappropriately borrowing medication from another resident's supply to cover shortages.

Mar 11, 2022Other
Medication AdministrationD 372

The facility failed to ensure medications were borrowed only in an emergency and replaced promptly. Specifically, for 2 of 5 sampled residents with orders for anti-anxiety medication, medication was not managed according to regulatory requirements regarding borrowing and replacement.

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References & Resources

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