Clapp's Convalescent Nursing Home INC
Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 16 Google reviews
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What this means for your family
While the rehabilitation and activities programs receive consistent praise, the facility has been subject to serious allegations regarding medical safety and infection control. We strongly advise families to conduct a thorough, unscheduled tour and ask direct questions about their medication administration protocols and infection prevention policies before choosing this facility.
Google Reviews
Google Reviews
16 reviews on Google“Clapp's Convalescent Nursing Home Inc receives highly polarized feedback, with some families praising the rehabilitation therapy and friendly staff, while others report severe concerns regarding medical mismanagement and poor quality of care. Families considering this facility should be aware of significant allegations involving medication errors and infection control issues that have reportedly led to tragic outcomes for some residents.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Friendly and engaging activities staff
- Generally welcoming and kind bedside manner
Concerns
- Serious medication administration errors (mentioned by 2 reviewers)
- Poor infection control and management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about your physical and occupational therapy programs; could you tell us more about how those are integrated into a resident's daily routine?
- 2What kind of engaging activities does your staff organize to keep the residents social and active throughout the week?
- 3Could you walk us through your specific protocols for medication administration and how you ensure accuracy for every dose?
- 4How does your team manage infection control and sanitation practices to keep the living environment safe for everyone?
- 5In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating care?
- 6We'd love to know more about your communication style—how do nurses and administrators typically keep families updated on a loved one's daily well-being?
Personalized based on this facility's data
Key Review Excerpts
“My father went there for rehab after a hospital stay- I can’t say enough wonderful things! The staff was amazing, he loved the food, physical therapy & occupational therapy was impressive- overall their care for my dad eased my stress level in a scary time.”
“My family member was mis administered medicine, which sent her back to the hospital where she then died. Please think twice.”
“My mom contracted C-Diff(highly contagious infection) and they were kind enough to send her home with it.They said they tested her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Clapp's Convalescent Nursing Home has 10 deficiencies across three surveys, including one complaint-triggered issue where a family reported concerns about protecting residents' belongings or money. The facility shows recurring problems with fire safety systems, building maintenance, and resident care safety. All deficiencies have correction dates, though fire safety issues have repeated across multiple surveys, suggesting ongoing challenges in these areas.
Dec 11, 2025Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 2, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Oct 2, 2024Routine3
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jun 14, 2023Routine4
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Clapp's Convalescent Nursing Home INC
for profit
Ownership & Management
Owners
Hollowell, Matthew
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit clappsasheboro.com
Medicare data downloads
Original nursing home datasets
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