Asheboro Rehabilitation and Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 51 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- Above-median deficiencies (8 vs median 4.0)
- High staff turnover (55%)
Above average in NC · Critically understaffed (RN) · Chain outperformer · $32,273 in fines
What this means for your family
While many residents report a positive experience with daily activities and therapy, the recurring, serious allegations of medical neglect and poor communication with families are significant red flags. If you choose this facility, ensure you have a clear, documented plan for how the facility will notify you of medical changes and conduct frequent, unannounced visits to monitor your loved one's care.
Google Reviews
Google Reviews
51 reviews on Google“Asheboro Rehabilitation and Healthcare Center receives highly polarized feedback, with many residents and visitors praising the friendly staff, engaging activities, and clean environment. However, there are serious, recurring allegations of neglect, poor communication, and delayed response times, particularly concerning medical care and end-of-life situations. Families should weigh the positive reports of daily life against these significant concerns regarding clinical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and frequent resident activities
- Friendly and compassionate frontline staff
- Clean and well-maintained facility
- Effective physical therapy department
Concerns
- Neglect of medical needs and wound care (mentioned by 4 reviewers)
- Poor communication with families during medical emergencies or decline (mentioned by 3 reviewers)
- Slow or non-existent response to call bells/resident needs (mentioned by 3 reviewers)
- Inconsistent medication administration (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to feedback from the community; how does that feedback shape the way you manage daily resident care?
- 2We have heard great things about the physical therapy department here; could you tell us more about how the therapists work with residents to maintain their mobility?
- 3What kind of social activities or group outings do you have planned to keep residents engaged and active throughout the week?
- 4How does the nursing team ensure that medication schedules are strictly followed and that any changes in a resident's condition are documented accurately?
- 5In the event of a sudden medical decline or an emergency, what is the specific process for notifying family members so we are kept in the loop?
- 6How do you ensure that call bells are answered promptly, especially during the night shifts when fewer staff members might be on duty?
Personalized based on this facility's data
Key Review Excerpts
“My mother called to tell me she slid out of her bed around 1am and was able to reach her call button for help. Help did not arrive until 4am, why because they were all in the break room!!!!!”
“My grandpa was a diabetic with cancer. They neglected his wounds and were honest about it, a cna or nurse even said “that’s not my job”, which became infected and because of that he needed to amputate.”
“The physical therapy department has helped me improve after my stroke, and most of my cna's do everything they can for us!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
9
measures
4
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of deficiencies with families filing 6 complaint-triggered reports about care quality and safety issues. The most recurring problems involve care planning and resident assessments, quality of care delivery, and facility safety systems. While most individual issues show correction dates, the persistent pattern across multiple surveys in key areas like resident assessment and care delivery suggests ongoing systemic challenges that warrant careful consideration during any visit.
Aug 13, 2025Routine8
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Sep 6, 2024Routine7
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Apr 20, 2023Routine14
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Apr 28, 2022Routine6
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Ownership & Operations
Who Operates This Facility
Asheboro Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Yad Healthcare
13 facilities nationwide
Chain avg rating: 1.8/5 · Rank 2 of 12
Ownership & Management
Owners
Asheboro Holdco LLC
Owner · Organization
Alter, Tzvi
Owner (parent company)
Braun, Joseph
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit ashebororehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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