Brookdale Asheboro
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 18 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, community-oriented environment where staff members are deeply attentive to resident needs. While recent reviews are overwhelmingly positive, you may want to inquire about current dining menus and variety to ensure they meet your loved one's preferences.
Google Reviews
Google Reviews
18 reviews on Google“Families can expect a warm, welcoming environment characterized by a highly compassionate and attentive staff that treats residents like family. While the facility is praised for its cleanliness and community engagement, some historical feedback suggests potential for improvement regarding food variety and temperature.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and care staff
- Clean and well-maintained living environment
- Strong community engagement and social atmosphere
- Responsive management regarding resident concerns
Concerns
- Food variety and quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and attentive the nursing staff is here; how do you ensure that level of personal care remains consistent for every resident?
- 2Since the community seems so well-maintained and clean, could you tell us more about how the daily housekeeping and maintenance schedules work?
- 3We'd love to hear more about the dining experience—how often does the menu change, and are there ways to request specific meal preferences or dietary variety?
- 4What kind of social activities or community engagement programs are currently available to help new residents settle in and make friends?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting immediate assistance for a resident?
- 6It's great to see that management is so responsive to feedback; how does the leadership team typically communicate updates or changes to the families?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Brookdale Asheboro was great. I can not say enough about the girls there, they treated dad great. He had to go to ER while staying there and they immediately called me and took care of him.”
“The facility is just so clean and welcoming. The staff always greets me when I make a visit and always makes me feel like part of the family. My loved one is so happy and content.”
“I can’t speak highly enough of the warm welcoming environment it provides for our seniors and I just love the “welcoming” committee!”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Jan 8, 2026Complaint
The facility failed to ensure water was served to each resident at each meal in addition to other beverages. Observations during lunch and breakfast services showed that while other drinks like soda, juice, and milk were provided, water was not consistently offered or served to residents unless specifically requested.
Jul 6, 2023Follow-up
The facility failed to administer medications as ordered for 2 of 5 sampled residents. Specifically, Resident #3 did not receive prescribed trazodone from 06/16/23 through 06/25/23 due to undocumented pharmacy issues, and Resident #5 did not receive a prescribed supplement.
Jul 6, 2023Follow-up
The facility failed to administer medications as ordered for two residents. Specifically, Resident #3 did not receive their scheduled nightly dose of trazodone from June 16, 2023, through June 25, 2023, because the medication was not refilled. Staff failed to identify that the medication required a new prescription and did not notify the nursing director or pharmacy of the shortage.
Nov 4, 2021Complaint
The facility failed to ensure that resident care plans were developed within 30 days of admission for two residents. Additionally, the care plans for Resident #3 and Resident #5 were not signed by a physician as required by regulation.
Nov 4, 2021Complaint
The facility failed to ensure a care plan was developed for 2 of 5 sampled residents within 30 days of admission. Specifically, Resident #3 was admitted on 04/16/21, but no documented care plan was completed prior to 06/30/21.
Nov 4, 2021Complaint
The facility failed to ensure a care plan was developed for 2 of 5 sampled residents within 30 days of admission. Specifically, for Resident #3, no documented care plan was completed between the admission date of 04/16/21 and 06/30/21.
Apr 6, 2017Other
The facility failed to ensure that nectar-thickened liquids were prepared and served as ordered by the physician for one resident. Observations and interviews revealed staff were using incorrect amounts of powdered thickener and were unaware of how to properly thicken liquids or follow container instructions. Additionally, staff failed to thicken milk in cereal as required.
Apr 6, 2017Other
The facility failed to ensure that nectar-thickened liquids were prepared and served as ordered by the physician for one resident. Specifically, during dinner observations, the resident was served regular consistency coffee and water instead of the required nectar-thickened consistency. Staff reported using an inconsistent method of thickening liquids without proper training.
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References & Resources
Google Maps
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Google Reviews
18 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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