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Assisted Living

Tender Care C Assisted Living

Limited public data on Tender Care C Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.

9015 Roos Road, Sharpstown · Houston, TX 770369 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
3.7/5

based on 6 Google reviews

5
4
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Tender Care C Assisted Living Assisted Living in Houston, TX — Street View
Street View

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What this means for your family

While some families report excellent care, there are serious allegations regarding staff rudeness and a lack of resident engagement. If you choose this facility, it is vital to visit in person to verify that the environment is active and that the staff is communicative and compassionate.

Google Reviews

Google Reviews

6 reviews on Google
Reviewers are deeply divided, with some families praising the facility for providing the best care for loved ones, while others report severe issues with staff attitude and a lack of resident engagement. One reviewer specifically warned against the facility due to a perceived lack of activities and restrictive environment.

Quality Themes

Tap a score for details
FoodN/AStaff3.0CleanN/AActivities1.0MedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • High-quality care for some families
  • Positive experiences for long-term residents

Concerns

  • Unprofessional or rude staff behavior
  • Lack of resident activities and restrictive environment

Rating Trends

Tap a year to see what changed

2345.02017(1)1.02018(1)5.02019(1)5.02022(1)3.02024(2)

Distribution · 6 analyzed

5
4
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0
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0
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How They Respond to Reviews

33%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1With such a small, intimate community of nine residents, how do you ensure each person receives personalized attention and stays engaged throughout the day?
  • 2What kind of daily activities or social events do you have planned to help residents stay active and connected with one another?
  • 3How does the care team communicate important updates or changes in health to family members to ensure we are always in the loop?
  • 4Can you tell me more about the training your staff undergoes to ensure every interaction is professional, kind, and supportive for our loved one?
  • 5In the event of a medical emergency or a sudden change in health during the night, what is the specific protocol for getting immediate care?
  • 6How do you balance providing necessary assistance with maintaining a sense of freedom and independence for the residents?

Personalized based on this facility's data


Key Review Excerpts

It’s a great place where your family will get the best of care.

Long-term resident's family · 2022★★★★★

Extremely RUDE staff. I called for one of my patients and the man who answered the phone had an attitude and didn't seem or sound concerned for him.

Healthcare professional/Patient advocate · 2024☆☆☆☆

Lock them in like they are prisoners and there no activity for people that are there...do not put your family here

Family member · 2018☆☆☆☆
Source: 6 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

3total
13deficiencies

Key Findings

Tender Care C Assisted Living has a history of significant Life Safety Code violations, including issues with fire alarm systems, emergency planning, and building maintenance. Most recently, the facility was issued an administrative penalty of $3,000.00 regarding failure to meet escape standard codes.

Mar 26, 2026Enforcement
PenaltyReport

Administrative Penalty — The facility failed to ensure means of escape met the referenced codes and standards. (TAC 553.113(b))

Jun 8, 2022Routine
CleanReport

No deficiencies found during this inspection.

Feb 6, 2019Routine

Life Safety Code (12 violations)

Life Safety CodeCorrected Mar 10, 2019

The facility failed to comply with Chapter 33, Existing Residential Board and Care Occupancies.

Life Safety CodeCorrected Mar 15, 2019

The facility failed to ensure that portable extinguishers were installed or mounted as required.

Life Safety CodeCorrected Mar 10, 2019

The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.

Life Safety CodeCorrected Mar 10, 2019

The facility failed to ensure the water supply was of safe, sanitary quality; adequate in quantity and pressure; and obtained from an approved water supply system.

Life Safety CodeCorrected Mar 15, 2019

The facility failed to ensure the outside areas, grounds, adjacent buildings, and all site features were maintained free of fire or health hazards; and/or failed to ensure that water would drain away from the facility to prevent standing water near the building.

Life Safety CodeCorrected Mar 15, 2019

The facility failed to ensure the building was kept in good repair.

Life and Safety CodeCorrected Mar 15, 2019

The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Mar 15, 2019

The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.

Life Safety CodeCorrected Mar 10, 2019

The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.

Life Safety CodeCorrected Mar 10, 2019

The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.

Life Safety Code

The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Mar 10, 2019

The facility failed to ensure an annual inspection was conducted by the local fire marshal.

Life Safety CodeCorrected Mar 10, 2019

The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Texmax Covenant Business, INC

Organization Type

for profit

Administrator

DANIEL ARIOGA

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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