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Public Google reviewers rate this highly and often mention compassionate and kind staff. Schedule a visit to confirm the fit.
based on 15 Google reviews
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Public Google reviewers rate The Cottage Health Care Services highly. Reviewers highlight: compassionate and kind staff, family-oriented atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a highly compassionate, family-like environment where staff members are frequently praised for their kindness and genuine care. While some professional assessments find the facility exceeds regulatory standards, there have been historical concerns regarding management availability and communication.
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Distribution · 18 analyzed
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Key Review Excerpts
“The “best Personal Care Facility” is hands-down the best long term care facility I have visited. I was asked to conduct an independent assessment of the facility specifically reviewing environmental standards, patient care standards and adherence to regulatory standards. I found no deficiencies.”
“From the home cooked meals to the heartfelt chats I had with Solome I genuinely felt as though I was being taken care of and cared for.”
Source: Texas Health & Human Services Commission
Key Findings
The Cottage Health Care Services has a history of regulatory violations, including past issues with fire safety maintenance and resident supplies. Most recently, the facility was issued an administrative penalty of $2,450.00 in February 2025 for failing to maintain a smoking policy.
Administrative Penalty — The facility failed to have and enforce a smoking policy. (TAC 553.104(f))
Health Code (1 violations) | Life Safety Code (6 violations)
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to ensure that towels, soap, and toilet tissue were available at all times to every resident.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
Paradise Living, INC
for profit
MARY A ARTHUR
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Google Reviews
15 reviews from families & visitors
Official Website
Visit houstonbestpersonalcare.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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