Quality Living Personal Care
Families consistently rate this highly — reviewers highlight compassionate and kind staff. Schedule a visit to confirm the fit.
based on 15 Google reviews
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What this means for your family
This facility is highly recommended for its exceptionally kind and professional staff, which many residents describe as feeling like family. While the care standards appear excellent, you should verify that the current management is easily accessible for communication, as past issues with leadership availability were noted.
Google Reviews
Google Reviews
15 reviews on Google“Families can expect a highly compassionate, family-like environment where staff members are frequently praised for their kindness and genuine care. While some professional assessments and former residents highlight exceptional care and adherence to standards, there have been historical concerns regarding management availability and communication.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and kind staff
- Family-oriented atmosphere
- High adherence to regulatory and environmental standards
- Quality home-cooked meals
Concerns
- Management and Director unavailability
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since this is such a small, intimate community, how do you ensure each resident's specific dietary preferences are incorporated into your home-cooked meals?
- 2We love the idea of a family-oriented atmosphere; how do you typically involve family members in the daily life of the residents?
- 3If a medical emergency were to occur during the night, what is the specific protocol for contacting both the resident's family and emergency services?
- 4What is the best way for us to stay in regular contact with the Director to ensure we are always updated on our loved one's well-being?
- 5How do you handle communication with families if the Director or management is unavailable or off-site?
- 6Could you walk us through what a typical afternoon looks like for the residents in terms of social activities or downtime?
Personalized based on this facility's data
Key Review Excerpts
“The “best Personal Care Facility” is hands-down the best long term care facility that I have visited. I found no deficiencies. The facility exceeds all standards.”
“My Aunt is so very happy there. She feels a certain gentleness and caring from the staff. We couldn't be more pleased !”
“From the home cooked meals to the heartfelt chats I had with Solome I genuinely felt as though I was being taken care of and cared for.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Quality Living Personal Care had its most recent inspection in March 2024, which identified issues regarding staff training documentation and infection control policies. Previous inspections in 2019 noted several fire safety and life safety code deficiencies, though no recent enforcement actions have been recorded.
Mar 5, 2024Routine
Health Code (2 violations)
The facility failed to have documented evidence that direct care staff had completed all required continuing education.
The facility failed to establish and maintain an infection control policy and procedure designated to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of disease and infection.
Aug 15, 2019Routine
Life Safety Code (5 violations)
The facility failed to comply with Chapter 33, Existing Residential Board and Care Occupancies.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Hilda L Eagleton
for profit
HILDA EAGLETON
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit houstonbestpersonalcare.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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