Public Google reviewers rate this highly and often mention compassionate and kind staff. Schedule a visit to confirm the fit.
based on 15 Google reviews

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Public Google reviewers rate Best Personal Care Facility highly. Reviewers highlight: compassionate and kind staff, family-oriented atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a highly compassionate, family-like environment where staff members are frequently praised for their kindness and gentleness. While a former resident highly recommends the home-cooked meals and caring atmosphere, one reviewer noted significant difficulty reaching management for information in the past.
Quality Themes
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Distribution · 30 analyzed
The owner primarily uses repetitive, templated phrases for positive reviews. However, they provide a more detailed, proactive response to negative feedback by addressing management changes and offering future assistance.
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Key Review Excerpts
“As a former resident of Best Personal Care Facility I can attest to the fact that they genuinely do care about the well being and health of all of their residents. I spent 6 months in the facility, and I felt as though I was a member of the BPC family.”
Source: Texas Health & Human Services Commission
Key Findings
Best Personal Care facility has a history of regulatory violations involving staff training, safety protocols, and medication administration. Most notably, an administrative penalty was issued in October 2023 regarding medication errors and resident safety concerns.
Administrative Penalty — The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders. Additionally, the facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Health Code (5 violations)
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
The facility failed to have and enforce a smoking policy.
The facility failed to document that staff were competent and trained prior to assuming their responsibilities.
The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.
The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
Life Safety Code (3 violations)
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
Best Personal Care Facility LLC
for profit
WONDWOSSEN GOSHU
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Google Reviews
15 reviews from families & visitors
Official Website
Visit houstonbestpersonalcare.com
TX HHSC — View Official Record
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