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Assisted Living

Best Personal Care Facility

Families consistently rate this highly — reviewers highlight compassionate and kind staff. Schedule a visit to confirm the fit.

7741 Tanglewilde, Sharpstown · Houston, TX 7703648 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.4/5

based on 15 Google reviews

5
4
3
2
1
Best Personal Care Facility Assisted Living in Houston, TX — Street View
Street View

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What this means for your family

This facility is highly regarded for its compassionate, family-like atmosphere and high standards of care, making it a warm environment for seniors. While recent reviews are overwhelmingly positive, you should verify that the current management is easily accessible for communication, as past issues with leadership availability were noted.

Google Reviews

Google Reviews

15 reviews on Google
Families can expect a highly compassionate, family-like environment where staff members are frequently praised for their kindness and gentleness. While a former resident highly recommends the home-cooked meals and caring atmosphere, one reviewer noted significant difficulty reaching management for information in the past.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate and kind staff
  • Family-oriented atmosphere
  • High regulatory and environmental standards
  • Home-cooked meals

Concerns

  • Difficulty reaching management/leadership

Rating Trends

Tap a year to see what changed

2345.02017(2)4.52018(4)1.02019(2)5.02020(2)5.02021(6)4.32022(12)5.02026(2)

Distribution · 30 analyzed

5
24
4
2
3
0
2
0
1
4

How They Respond to Reviews

33%response rate
Generic

The owner primarily uses repetitive, templated phrases for positive reviews. However, they provide a more detailed, proactive response to negative feedback by addressing management changes and offering future assistance.

Questions for Your Tour

  • 1We've heard such wonderful things about the home-cooked meals here; could you tell us a bit more about the daily menu and how much input residents have?
  • 2Since the atmosphere here feels so family-oriented, how do you involve families in the daily life and social activities of the residents?
  • 3How does the staff ensure that the high environmental and regulatory standards are maintained throughout the facility every day?
  • 4If we have a question or a concern and can't reach the main office, what is the best protocol for getting a timely response from leadership?
  • 5In the event of a medical emergency after hours, what is the specific process for contacting doctors and notifying our family?
  • 6What kind of daily activities or group outings are organized to help the 48 residents stay engaged with one another?

Personalized based on this facility's data


Key Review Excerpts

I am a 30 year healthcare executive with extensive experience in long-term care. I am also a certified regulatory healthcare compliance professional. The “best Personal Care Facility” is hands-down the best long term care facility that I have visited. I found no deficiencies. The facility exceeds all standards.

Healthcare executive/Regulatory professional · 2022★★★★★

After speaking with the new owner I realized this might be the place ! Dr Goshu was more than accommodating ! He was very kind. I spoke with all staff and they too were as kind as kind as he was. My Aunt is so very happy there.

Family member of a resident · 2022★★★★★

As a former resident of Best Personal Care Facility I can attest to the fact that they genuinely do care about the well being and health of all of their residents. I spent 6 months in the facility, and I felt as though I was a member of the BPC family.

Former resident · 2022★★★★★
Source: 15 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

3total
8deficiencies

Key Findings

Best Personal Care facility has a history of regulatory violations involving staff training, safety protocols, and medication administration. Most notably, an administrative penalty was issued in October 2023 regarding medication errors and resident safety concerns.

Oct 18, 2023Enforcement
PenaltyReport

Administrative Penalty — The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders. Additionally, the facility failed to ensure each resident was free from abuse, neglect, and exploitation.

Jan 11, 2022Routine

Health Code (5 violations)

Health CodeCorrected Mar 7, 2022

The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.

Health CodeCorrected Mar 7, 2022

The facility failed to have and enforce a smoking policy.

Health CodeCorrected Mar 7, 2022

The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.

Health CodeCorrected Mar 7, 2022

The facility failed to document that staff were competent and trained prior to assuming their responsibilities.

Health CodeCorrected Mar 7, 2022

The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.

Apr 9, 2021Routine

Life Safety Code (3 violations)

Life Safety CodeCorrected May 12, 2021

The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.

Life Safety CodeCorrected Apr 28, 2021

The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.

Life Safety CodeCorrected Apr 28, 2021

The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Best Personal Care Facility LLC

Organization Type

for profit

Administrator

WONDWOSSEN GOSHU

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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