Best Personal Care Facility
Families consistently rate this highly — reviewers highlight compassionate and kind staff. Schedule a visit to confirm the fit.
based on 15 Google reviews

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What this means for your family
This facility is highly regarded for its compassionate, family-like atmosphere and high standards of care, making it a warm environment for seniors. While recent reviews are overwhelmingly positive, you should verify that the current management is easily accessible for communication, as past issues with leadership availability were noted.
Google Reviews
Google Reviews
15 reviews on Google“Families can expect a highly compassionate, family-like environment where staff members are frequently praised for their kindness and gentleness. While a former resident highly recommends the home-cooked meals and caring atmosphere, one reviewer noted significant difficulty reaching management for information in the past.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and kind staff
- Family-oriented atmosphere
- High regulatory and environmental standards
- Home-cooked meals
Concerns
- Difficulty reaching management/leadership
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
The owner primarily uses repetitive, templated phrases for positive reviews. However, they provide a more detailed, proactive response to negative feedback by addressing management changes and offering future assistance.
Questions for Your Tour
- 1We've heard such wonderful things about the home-cooked meals here; could you tell us a bit more about the daily menu and how much input residents have?
- 2Since the atmosphere here feels so family-oriented, how do you involve families in the daily life and social activities of the residents?
- 3How does the staff ensure that the high environmental and regulatory standards are maintained throughout the facility every day?
- 4If we have a question or a concern and can't reach the main office, what is the best protocol for getting a timely response from leadership?
- 5In the event of a medical emergency after hours, what is the specific process for contacting doctors and notifying our family?
- 6What kind of daily activities or group outings are organized to help the 48 residents stay engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“I am a 30 year healthcare executive with extensive experience in long-term care. I am also a certified regulatory healthcare compliance professional. The “best Personal Care Facility” is hands-down the best long term care facility that I have visited. I found no deficiencies. The facility exceeds all standards.”
“After speaking with the new owner I realized this might be the place ! Dr Goshu was more than accommodating ! He was very kind. I spoke with all staff and they too were as kind as kind as he was. My Aunt is so very happy there.”
“As a former resident of Best Personal Care Facility I can attest to the fact that they genuinely do care about the well being and health of all of their residents. I spent 6 months in the facility, and I felt as though I was a member of the BPC family.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Best Personal Care facility has a history of regulatory violations involving staff training, safety protocols, and medication administration. Most notably, an administrative penalty was issued in October 2023 regarding medication errors and resident safety concerns.
Oct 18, 2023EnforcementPenaltyReport
Administrative Penalty — The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders. Additionally, the facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Jan 11, 2022Routine
Health Code (5 violations)
The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
The facility failed to have and enforce a smoking policy.
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
The facility failed to document that staff were competent and trained prior to assuming their responsibilities.
The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.
Apr 9, 2021Routine
Life Safety Code (3 violations)
The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
Ownership & Operations
Who Operates This Facility
Best Personal Care Facility LLC
for profit
WONDWOSSEN GOSHU
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit houstonbestpersonalcare.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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