Nursing HomeMedicaid

Tarrytown Hall Care Center

A middle-range Medicare rating. Review each component and visit in person before deciding.

20 Wood Court, Tarrytown, NY 10591|120 beds|Licensed & active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 159 Google reviews

(914) 631-2600 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Above-median findings in the latest survey (7 vs median 6)

No Medicare penalties on record

Source: Medicare data

What this means for your family

Tarrytown Hall Care Center has a middle-range Medicare overall rating. Strengths include highly effective physical and occupational therapy. Some reviewers note concerns about chronic understaffing leading to slow response times (mentioned by 9 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.

Google Reviews

159 public Google reviews available

Tarrytown Hall Care Center receives highly polarized feedback, with many families praising the dedicated rehabilitation team and social services for their compassionate, communicative approach. However, a significant number of reviewers report serious concerns regarding chronic understaffing, poor food quality, and inconsistent nursing care. While many patients report successful recovery outcomes, others describe a facility struggling with basic hygiene and responsiveness during off-hours.

Quality Themes

Tap a score for details

Strengths

Highly effective physical and occupational therapy
Responsive and professional social work team
Warm, welcoming facility atmosphere
Strong communication from specific administrative staff

Concerns

Chronic understaffing leading to slow response times (mentioned by 9 reviewers)
Poor quality and unappealing food service (mentioned by 8 reviewers)
Inconsistent nursing care and hygiene standards (mentioned by 6 reviewers)
Difficulty reaching staff by phone (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 138 analyzed

104

⚡11 reviews posted between Apr 24, 2018 – Apr 27, 2018 · 11 were 5-star

How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Given that physical and occupational therapy are noted as your facility's strengths, how are these programs integrated into a resident's daily routine?
2I noticed that staffing levels are a common topic for families; could you walk me through your current process for ensuring timely responses to call lights during peak hours?
3We understand that dining is a major part of the resident experience; what steps are you taking to improve the variety and quality of the meals served in the dining room?
4How do you ensure consistent standards for hygiene and nursing care across all shifts, especially during weekends or overnight hours?
5What is the best way for family members to stay in touch with the nursing team, and how do you handle communication if we are having trouble reaching the facility by phone?
6I see that you actively respond to feedback online; how do you use that input to make tangible improvements to the care provided here?

Personalized based on this facility's data

Key Review Excerpts

“The social worker Kirsty is amazing and so helpful. She keeps an open line of communication and is always ready to answer any questions or concerns I might have.”

Memory care family member · 2022★★★★★

“My sister experienced 2 nasty falls from her wheelchair which is unacceptable and, frankly, due to negligence. Food was of poor quality; ,residents are routinely parked around the nurses station getting little attention from staff.”

Long-term resident's family · 2025★★☆☆☆

Source: 138 Google reviews in the current analysis set; Google reports 159 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.54hrs

72%

Registered nurses for medical care

Total Nursing

3.55hrs

87%

All nurses + aides combined

Staff Turnover

35%

Lower is better (< 30% = good)

RN Turnover

38%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility4.8%

Better than Avg

Here

4.8%

12.8%

19.4%

Westchester

22.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility6.3%

Better than Avg

Here

6.3%

19.0%

19.5%

Westchester

15.8%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility21.6%

Worse than Avg

Here

21.6%

19.5%

13.3%

Westchester

14.0%

Residents needing more daily help over time

↓ Lower is better

This Facility19.5%

Worse than Avg

Here

19.5%

13.9%

14.1%

Westchester

13.8%

Residents on antipsychotic medication

↓ Lower is better

This Facility10.9%

Better than Avg

Here

10.9%

15.4%

13.7%

Westchester

12.4%

Residents whose walking got worse

↓ Lower is better

This Facility15.4%

Worse than Avg

Here

15.4%

14.1%

12.5%

Westchester

11.0%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility83.6%

Better than Avg

Here

83.6%

82.0%

77.5%

Westchester

74.0%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility86.2%

Better than Avg

Here

86.2%

79.8%

78.8%

Westchester

78.4%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.3%

Mixed vs Avgs

Here

1.3%

1.6%

1.2%

Westchester

0.9%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

27findings in history

Latest survey: 7 · near NY avg (7.6)

5 complaint-triggered findings

Families have filed complaint reports that triggered a 2024 survey revealing serious concerns about nursing staff adequacy, aide supervision, and resident rights violations. The facility shows recurring problems with fire safety systems and emergency preparedness across all three surveys, though building safety issues appear to be addressed when found. While all deficiencies have correction dates, the pattern of complaints and repeated safety violations warrants careful consideration.

Sep 28, 2024Complaint5 findings

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0811Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Sep 28, 2024Routine11 findings

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0225Potential for harm · IsolatedCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jun 17, 2022Routine7 findings

0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0914Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Mar 20, 2019Routine4 findings

0916Potential for harm · Isolated

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0041Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Tarrytown Hall Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Personal Healthcare Management

Chain Size

21 facilities nationwide

Chain avg rating: 3.0/5 · Rank 8 of 19

Ownership & Management

Owners

Barth, Alexander

Owner

Orzel, Avrohom

Owner

20%

Zagelbaum, Ephraim

Owner

48%

Zagelbaum, Yechiel

Owner

14%

Key personnel

Barth, AlexanderOfficer / DirectorBiondo, KirstyManagerHillman, RoyManagerPharney Group Realty LLCAdp of the SnfThcc Realty LLCAdp of the Snf

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(914) 631-2600

tarryhallcc.com

20 Wood Court

Tarrytown, NY 10591

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

159 reviews from families & visitors

Official Website

Visit tarryhallcc.com

Medicare data downloads

Original nursing home datasets

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