Tarrytown Hall Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 158 Google reviews
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What this means for your family
This facility offers a highly effective rehabilitation program and a dedicated social work team that can be a great asset for recovery. However, families should be aware of persistent reports regarding understaffing and food quality; we strongly recommend visiting during off-hours and weekends to observe the level of attention residents receive when the facility is less busy.
Google Reviews
Google Reviews
158 reviews on Google“Tarrytown Hall Care Center receives highly polarized feedback, with many families praising the dedicated rehabilitation team and social services for their compassionate, communicative approach. However, a significant number of reviewers report serious concerns regarding chronic understaffing, poor food quality, and inconsistent nursing care. While many patients report successful recovery outcomes, others describe a facility struggling with basic hygiene and responsiveness during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Responsive and professional social work team
- Warm, welcoming facility atmosphere
- Strong communication from specific administrative staff
Concerns
- Chronic understaffing leading to slow response times (mentioned by 9 reviewers)
- Poor quality and unappealing food service (mentioned by 8 reviewers)
- Inconsistent nursing care and hygiene standards (mentioned by 6 reviewers)
- Difficulty reaching staff by phone (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 137 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that physical and occupational therapy are noted as your facility's strengths, how are these programs integrated into a resident's daily routine?
- 2I noticed that staffing levels are a common topic for families; could you walk me through your current process for ensuring timely responses to call lights during peak hours?
- 3We understand that dining is a major part of the resident experience; what steps are you taking to improve the variety and quality of the meals served in the dining room?
- 4How do you ensure consistent standards for hygiene and nursing care across all shifts, especially during weekends or overnight hours?
- 5What is the best way for family members to stay in touch with the nursing team, and how do you handle communication if we are having trouble reaching the facility by phone?
- 6I see that you actively respond to feedback online; how do you use that input to make tangible improvements to the care provided here?
Personalized based on this facility's data
Key Review Excerpts
“The Physical Therapy department here is top notch, with dedicated, personable staff members.”
“The social worker Kirsty is amazing and so helpful. She keeps an open line of communication and is always ready to answer any questions or concerns I might have.”
“My sister experienced 2 nasty falls from her wheelchair which is unacceptable and, frankly, due to negligence. Food was of poor quality; ,residents are routinely parked around the nurses station getting little attention from staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports that triggered a 2024 survey revealing serious concerns about nursing staff adequacy, aide supervision, and resident rights violations. The facility shows recurring problems with fire safety systems and emergency preparedness across all three surveys, though building safety issues appear to be addressed when found. While all deficiencies have correction dates, the pattern of complaints and repeated safety violations warrants careful consideration.
Sep 28, 2024Routine11
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Sep 28, 2024Complaint5
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nutrition and Dietary Deficiencies
Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jun 17, 2022Routine7
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Mar 20, 2019Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Ownership & Operations
Who Operates This Facility
Tarrytown Hall Care Center
for profit
Chain Affiliation
Personal Healthcare Management
21 facilities nationwide
Chain avg rating: 3.0/5 · Rank 8 of 19
Ownership & Management
Owners
Barth, Alexander
Owner
Orzel, Avrohom
Owner
Zagelbaum, Ephraim
Owner
Zagelbaum, Yechiel
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
158 reviews from families & visitors
Official Website
Visit tarryhallcc.com
Medicare data downloads
Original nursing home datasets
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