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Assisted Living

Tappan Zee Manor

Families consistently rate this highly — reviewers highlight clean and well-maintained facility. Schedule a visit to confirm the fit.

51 Mountainview Avenue, Nyack, NY 10960150 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.6/5

based on 10 Google reviews

5
4
3
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1
Tappan Zee Manor Assisted Living in Nyack, NY — Street View
Street View

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What this means for your family

Tappan Zee Manor is highly regarded by families for its cleanliness, affordability, and dedicated long-term care staff. However, because external healthcare providers have reported difficulty reaching staff, we recommend that families clarify the facility's communication protocols for off-site medical coordination during the intake process.

Google Reviews

Google Reviews

10 reviews on Google
Tappan Zee Manor is generally praised for its clean, bright facilities and a staff that is described as caring, professional, and attentive to resident needs over long-term stays. However, some external healthcare providers have reported significant frustrations regarding poor communication, unresponsiveness, and disrespectful attitudes when attempting to coordinate care.

Quality Themes

Tap a score for details
Food10.0Staff8.0Clean10.0Activities9.0MedsN/AMemory9.0Comms4.0Value10.0

Strengths

  • Clean and well-maintained facility
  • Professional and caring staff
  • Affordable pricing compared to local options
  • Responsive to long-term resident needs

Concerns

  • Poor communication and unresponsiveness from administrative or on-call staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02015(1)5.02018(2)5.02019(1)1.02024(1)5.02025(4)5.02026(1)

Distribution · 10 analyzed

5
9
4
0
3
0
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given your focus on maintaining a clean and well-kept environment, what is the process for ensuring regular communication with families regarding updates on their loved one's daily care?
  • 2How does your administrative team ensure that family inquiries are addressed promptly and consistently, especially during weekends or after-hours?
  • 3With your reputation for being an affordable option in the area, how do you balance cost-efficiency while maintaining the high quality of professional care your staff is known for?
  • 4Could you walk me through a typical afternoon here to help us understand how residents engage with one another and the staff?
  • 5In the event of a medical concern or an emergency, what is the specific protocol for notifying family members so that we are kept in the loop immediately?
  • 6How do you gather feedback from families to ensure that any concerns regarding care or facility operations are resolved quickly?

Personalized based on this facility's data


Key Review Excerpts

My mother has been here for almost five years... The staff at Tappan Zee have been wonderful to my mother. She is always clean and well kept. For this we are very grateful.

Memory care family member · 2025★★★★★

The staff were professional, responsive, and kind, and helped to make those two years good. They were accommodating and helpful when she received hospice care and passed away.

Long-term resident's family · 2026★★★★★

Large and clean private rooms at the most reasonable prices in the county. Very hands on caring staff from the office staff to aides to maintenance crew and wellness staff.

Visitor · 2025★★★★★
Source: 10 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

3total
15deficiencies

Key Findings

15 violations from 3 inspections

Nov 13, 2025Complaint
487.8 (d) (4,8,10-11)

Food service

487.11 (k) (15)

Environmental standards

487.7 (d) (1) (iv)

Resident services

487.10 (g)

Records and reports

487.7 (f) (5)

Resident services

487.11 (f) (17)

Environmental standards

487.8 (e) (1)

Food service

1001.7 (k) (1)

Admission and retention standards.

402.9(b)(1)

Responsibilities of providers; required notif

487.9 (j) (3-4)

Personnel

487.8 (d) (5-7)

Food service

487.12 (g)

Disaster and emergency planning

487.8 (e) (3)

Food service

487.8 (c)

Food service

487.11 (k) (1-3)

Environmental standards

Apr 25, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Mar 30, 2023Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Tz Manor, LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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