Kendal on Hudson
Strong Medicare quality ratings; families often praise vibrant independent living community. Still worth an in-person visit.
based on 16 Google reviews
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What this means for your family
Kendal on Hudson offers a highly engaging environment for independent living, but families should exercise caution regarding the transition to higher levels of care. Specifically, ask for a detailed discharge plan for rehab patients and clarify policies regarding room monitoring, as these have been significant pain points for other families.
Google Reviews
Google Reviews
16 reviews on Google“Kendal on Hudson receives polarized feedback, with independent living residents praising the vibrant community, activities, and scenic location. However, families of residents in assisted living and rehab sections report significant concerns regarding management turnover, poor discharge planning, and restrictive policies regarding resident monitoring.”
Quality Themes
Tap a score for detailsStrengths
- Vibrant independent living community
- Engaging activities and educational programs
- Scenic, well-maintained setting
- Effective physical therapy services
Concerns
- Poor discharge planning and lack of post-rehab support (mentioned by 2 reviewers)
- High management turnover and leadership instability (mentioned by 2 reviewers)
- Restrictive policies regarding cameras in care sections (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the vibrant activity schedule Kendal on Hudson is known for, how do you tailor these programs to ensure residents in memory care remain engaged and included?
- 2We understand that leadership transitions can be challenging; could you share your current vision for stability and how you ensure consistent communication with families during management changes?
- 3When a resident is ready to transition out of rehab, what specific steps does your team take to ensure a smooth discharge and provide the necessary support for the next stage of care?
- 4Regarding the policies on personal monitoring devices, could you explain how you balance resident privacy with a family's desire to feel connected and assured of their loved one's safety?
- 5With the high staffing rating you maintain, how do you foster strong, ongoing relationships between the care team and residents to ensure personalized attention?
- 6What protocols are in place to handle medical emergencies, and how quickly can we expect to be notified if there is a change in our loved one's health status?
Personalized based on this facility's data
Key Review Excerpts
“Initially, the independent living section at Kendal on Hudson was wonderful, however as our loved one stepped down to the care sections, their experience declined and our concerns grew.”
“The therapy was good but discharge was horrible. The nursing services were on paper only and we had to scramble on a late Friday afternoon to get a new agency to come in.”
“All anyone has to do that is looking to move to Kendal is ask how many CEOs have they had in the last eight years that will tell you the whole story.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Kendal on Hudson shows a consistent pattern of fire safety and electrical system deficiencies across all three surveys, with recurring issues in sprinkler maintenance, power equipment, and emergency preparedness that persist despite corrections. One family filed a complaint regarding accident prevention and supervision in 2024. The facility also had problems with nutrition services and resident care planning in the most recent survey, though all violations have been officially corrected by the provider.
May 6, 2024Routine7
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 6, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 12, 2022Routine9
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Dec 18, 2019Routine8
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Ownership & Operations
Who Operates This Facility
Kendal on Hudson
nonprofit
Chain Affiliation
Kendal
7 facilities nationwide
Chain avg rating: 4.4/5 · Rank 4 of 7 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit kohud.kendal.org
Medicare data downloads
Original nursing home datasets
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