Swanton Valley Rehabilitation and Healthcare Cente
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 103 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (9 vs median 8.0)
Bottom 25% in OH · Below recommended RN staffing · Worst in CROWN HEALTHCARE GROUP chain · $28,610 in fines
What this means for your family
While many families report excellent rehab outcomes and a warm environment, there is a pattern of serious safety and communication lapses. If you choose this facility, maintain a very active presence, monitor medication lists closely, and ensure you have a direct line of communication with the nursing supervisor.
Google Reviews
Google Reviews
103 reviews on Google“Swanton Valley Rehabilitation and Healthcare Center receives highly polarized feedback, with many families praising the compassionate, attentive staff and clean environment for short-term rehab. However, a significant number of reviewers report serious concerns regarding patient safety, including falls, medication errors, and poor communication during discharge. Families should be aware that while many have positive experiences, there are recurring reports of neglect and administrative failures that require careful oversight.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Effective short-term rehabilitation therapy
- Supportive and friendly administrative team
Concerns
- Patient falls and lack of adequate supervision (mentioned by 5 reviewers)
- Medication management errors and discharge communication failures (mentioned by 4 reviewers)
- Slow response times for call lights and basic needs (mentioned by 3 reviewers)
- Poor hygiene and cleanliness in patient rooms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 98 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily operations and communication?
- 2Given the importance of timely assistance, what is your current protocol for monitoring and responding to call lights to ensure residents aren't waiting too long for help?
- 3With your focus on rehabilitation, what specific steps are taken to ensure consistent supervision and fall prevention for residents who may be at higher risk?
- 4Could you walk me through your process for medication management and how you ensure families are kept in the loop regarding any changes or discharge planning?
- 5What is your daily routine for maintaining room cleanliness and hygiene, and how do you ensure these standards are met consistently for every resident?
- 6What kind of social activities or engagement programs do you offer to help residents stay active and connected during their stay?
Personalized based on this facility's data
Key Review Excerpts
“The decision to place my family member in a facility was a difficult one, but we have been so pleased with the care she has received at Swanton Valley. Her favorite aides, Mackenzie and Amy, who she calls her friends, greet her with hugs each morning.”
“The care was wonderful, including the Nurses, Therapists, Administration and Staff. Our Mom was very happy and loved participating in the activities. She's walking with her walker again and able to leave this week.”
“The nurse that called stated the patient had no injuries. However, when transported to the hospital they found the the patient with a broken nose and black eyes.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about safety hazards and care quality at this facility, with 52 deficiencies found across recent inspections. The most recurring problems involve safety and accident prevention, medication management, and resident rights violations. While all issues appear to have correction dates, the repeated complaints and ongoing deficiency patterns across accident hazards, medication errors, and basic care standards raise concerns about consistent quality oversight.
Jan 5, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jun 9, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 5, 2024Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Oct 1, 2024Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Feb 8, 2024Routine16
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Feb 8, 2024Complaint1
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Federal Penalties
Fine
Jun 9, 2025
$18,596
Ownership & Operations
Who Operates This Facility
Swanton Valley Rehabilitation and Healthcare Cente
for profit
Chain Affiliation
Crown Healthcare Group
9 facilities nationwide
Chain avg rating: 1.8/5 · Rank 7 of 9 (Worst)
Ownership & Management
Owners
Crown Ohio Holdco II LLC
Owner · Organization
Crown II Tbd Holdco LLC
Owner (parent company) · Organization
Crown Ohio Holdco II LLC
Owner (parent company) · Organization
Fejcc Trust
Owner (parent company) · Organization
Mdatas Trust
Owner (parent company) · Organization
Mrs Family Trust
Owner (parent company) · Organization
Friedman, Yisrael
Owner (parent company)
Neuman, Mark
Owner (parent company)
Singer, Meir
Owner (parent company)
Weintraub, Moshe
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
103 reviews from families & visitors
Official Website
Visit swantonvalley.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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Lakes of Sylvania, the
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Otterbein Sunset Village
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