Nursing Home · Conway, AR
625 Tommy Lewis Dr, Conway, AR 72033
Medicare overall rating
5 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 118 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Superior Health & Rehab, LLC has a strong overall Medicare rating. Medicare reports an average of 0.44 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 3.7 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Superior Health & Rehab presents a stark contrast in experiences, with some families praising the beautiful facility and compassionate staff, while others report severe neglect and unprofessional management. Common criticisms include significant understaffing, slow response times to call lights, and poor communication regarding medical care and discharge planning. Families should be aware of these polarized reports and conduct thorough, in-person visits to assess current staffing levels and care quality.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are highly polarized, with some praising staff as 'amazing' and others citing neglect and rudeness.
Families report inconsistent communication, with some finding staff helpful and others citing management as dismissive or rude.
Many reviewers consistently note the facility is beautiful, modern, and clean, though some report hygiene failures in resident rooms.
Multiple reviewers describe the food as inedible or poor quality, though a few positive reviews mention it is excellent.
Several reviewers mention that the facility keeps residents engaged with activities and community events.
Multiple reports of medication errors, delays in administration, and poor discharge medication instructions.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 135 analyzed
Key Review Excerpts
“The facility won’t staff an appropriate amount of CNAs/ Nurses to ensure that every resident gets proper care. Your family member will be lucky to be cleaned and changed twice in a 12 hour shift due to lack of staff.”
“My father is 91 and really struggled with being in rehab, but the amazing staff made his progress and recovery a wonderful experience! We were in rehab for about a month and we feel so blessed that these awesome people were there to support and encourage us!”
“The nurses and CNA’S do an amazing job taking care of you and the rehab center is state of the art equipment with great therapist that will coach you to not give up on yourself.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Superior Health & Rehab has 18 deficiencies across three surveys, with recurring issues in fire safety systems, care planning, and food service that persist across multiple inspections. Fire safety problems including alarms, smoke detection, and exit doors have appeared in all three surveys, while care planning deficiencies have occurred twice. All violations have been corrected by the facility, but the pattern of repeated fire safety citations suggests ongoing challenges in maintaining these critical safety systems.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Superior Health & Rehab, LLC
for profit
Central Arkansas Nursing Centers
38 facilities nationwide
Chain avg rating: 3.5/5 · Rank 1 of 38 (Highest rating)
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
122 reviews from families & visitors
Official Website
Visit superiorhrc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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