Salem Place Nursing and Rehabilitation Center, INC
Strong Medicare quality ratings; families often praise effective physical and occupational therapy teams. Still worth an in-person visit.
based on 49 Google reviews

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What this means for your family
While some families report excellent rehab outcomes, there is a recurring pattern of serious medical and medication management errors. If you choose this facility, ensure you have a family member present to advocate for the resident, specifically to monitor wound care and ensure doctor's orders are being followed by the nursing staff.
Google Reviews
Google Reviews
49 reviews on Google“Salem Place Nursing and Rehabilitation Center receives highly polarized feedback, with some families praising the facility as a loving, clean environment, while others report critical failures in medical care and basic hygiene. Concerns frequently center on medication errors, poor wound care management, and unresponsive nursing staff, particularly during night shifts. While some residents experience excellent rehab outcomes, others have reported significant declines in their loved ones' health and safety.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy teams
- Clean and well-maintained physical environment
- Some highly dedicated and compassionate individual nurses
- Responsive administrative staff for some families
Concerns
- Medication and treatment order errors (mentioned by 6 reviewers)
- Poor wound care management and hygiene (mentioned by 4 reviewers)
- Slow or non-existent response to call lights/patient needs (mentioned by 4 reviewers)
- Poor food quality and unappealing meals (mentioned by 4 reviewers)
- Unprofessional staff behavior (phones, loud talking) (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy teams; could you tell us more about how they work with residents to regain independence?
- 2What specific protocols do you have in place to ensure medication administration is double-checked and error-free for every resident?
- 3How does the nursing staff manage call light responses during busy shifts to ensure no resident's needs go unmet?
- 4Could you describe the daily meal service and let us know if there are options to improve nutritional variety or accommodate specific tastes?
- 5What kind of daily activities or social engagement programs are available to keep residents active and connected with one another?
- 6In the event of a medical emergency during the night, what is the immediate procedure for notifying the family and providing care?
Personalized based on this facility's data
Key Review Excerpts
“I had to report a nurse for missing my mom's IV antibiotics I sent orders to the nurses on discharge and they just ignored it . I told wound care nurse to change the bandages every other day they ignored it did it every day tore the skin off a c”
“I’m walking now and very grateful to you all. May God bless and keep you all. I didn’t like the food, sometimes I couldn’t recognize what it was. My husband bought me food, sometimes problem solved.”
“Any issues that we faced regarding my mom were always addressed and taken care of immediately. It makes a big difference when you know that they care and that you don’t have to worry about your loved one.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring problems in key care areas, with families filing at least one complaint about resident accommodations. The most frequent issues involve resident assessment and care planning, infection control, and nutrition services, with the same problems reappearing across multiple surveys in 2023 and 2024. While the facility reports correcting all 31 deficiencies found across four inspections, the pattern of repeated violations in essential care areas suggests ongoing challenges with maintaining consistent standards.
Jan 15, 2026Routine5
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Aug 15, 2024Routine12
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 27, 2023Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Aug 11, 2023Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Salem Place Nursing and Rehabilitation Center, INC
for profit
Chain Affiliation
Central Arkansas Nursing Centers
39 facilities nationwide
Chain avg rating: 3.5/5 · Rank 17 of 38
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit salemplacerehab.com
Medicare data downloads
Original nursing home datasets
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