See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Salem Place Nursing and Rehabilitation Center, INC

Strong Medicare quality ratings; families often praise effective physical and occupational therapy teams. Still worth an in-person visit.

2401 Christina Lane, Conway, AR 72034103 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 49 Google reviews

5
4
3
2
1
Salem Place Nursing and Rehabilitation Center, INC Nursing Home in Conway, AR — Street View
Street View

Watch Salem Place Nursing and Rehabilitation Center, INC

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While some families report excellent rehab outcomes, there is a recurring pattern of serious medical and medication management errors. If you choose this facility, ensure you have a family member present to advocate for the resident, specifically to monitor wound care and ensure doctor's orders are being followed by the nursing staff.

Google Reviews

Google Reviews

49 reviews on Google
Salem Place Nursing and Rehabilitation Center receives highly polarized feedback, with some families praising the facility as a loving, clean environment, while others report critical failures in medical care and basic hygiene. Concerns frequently center on medication errors, poor wound care management, and unresponsive nursing staff, particularly during night shifts. While some residents experience excellent rehab outcomes, others have reported significant declines in their loved ones' health and safety.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean6.0Activities5.0Meds2.0Memory2.0Comms4.0ValueN/A

Strengths

  • Effective physical and occupational therapy teams
  • Clean and well-maintained physical environment
  • Some highly dedicated and compassionate individual nurses
  • Responsive administrative staff for some families

Concerns

  • Medication and treatment order errors (mentioned by 6 reviewers)
  • Poor wound care management and hygiene (mentioned by 4 reviewers)
  • Slow or non-existent response to call lights/patient needs (mentioned by 4 reviewers)
  • Poor food quality and unappealing meals (mentioned by 4 reviewers)
  • Unprofessional staff behavior (phones, loud talking) (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'18(5)'21(5)'23(2)'25(14)'26(6)

Distribution · 52 analyzed

5
30
4
4
3
0
2
3
1
15

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about your physical and occupational therapy teams; could you tell us more about how they work with residents to regain independence?
  • 2What specific protocols do you have in place to ensure medication administration is double-checked and error-free for every resident?
  • 3How does the nursing staff manage call light responses during busy shifts to ensure no resident's needs go unmet?
  • 4Could you describe the daily meal service and let us know if there are options to improve nutritional variety or accommodate specific tastes?
  • 5What kind of daily activities or social engagement programs are available to keep residents active and connected with one another?
  • 6In the event of a medical emergency during the night, what is the immediate procedure for notifying the family and providing care?

Personalized based on this facility's data


Key Review Excerpts

I had to report a nurse for missing my mom's IV antibiotics I sent orders to the nurses on discharge and they just ignored it . I told wound care nurse to change the bandages every other day they ignored it did it every day tore the skin off a c

Long-term resident's family · 2025☆☆☆☆

I’m walking now and very grateful to you all. May God bless and keep you all. I didn’t like the food, sometimes I couldn’t recognize what it was. My husband bought me food, sometimes problem solved.

Rehab patient · 2025★★★★★

Any issues that we faced regarding my mom were always addressed and taken care of immediately. It makes a big difference when you know that they care and that you don’t have to worry about your loved one.

Long-term resident's family · 2024★★★★
Source: 49 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.38hrs
51%
Registered nurses for medical care
Total Nursing
4.52hrs
OK
All nurses + aides combined
Staff Turnover
36%
Lower is better (< 30% = good)
RN Turnover
14%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility61.0%
Worse than Avg
Here
61.0%
US
95.5%
AR
96.1%
Faulkner
97.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.5%
Worse than Avg
Here
23.5%
US
19.4%
AR
14.0%
Faulkner
8.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility2.6%
Better than Avg
Here
2.6%
US
15.3%
AR
11.0%
Faulkner
7.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
AR
1.4%
Faulkner
0.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.5%
Mixed vs Avgs
Here
6.5%
US
14.4%
AR
10.1%
Faulkner
6.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.1%
Mixed vs Avgs
Here
8.1%
US
15.4%
AR
11.1%
Faulkner
7.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility42.6%
Worse than Avg
Here
42.6%
US
79.7%
AR
77.7%
Faulkner
81.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility64.5%
Worse than Avg
Here
64.5%
US
81.8%
AR
82.0%
Faulkner
87.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
AR
1.3%
Faulkner
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (4.3)
1 complaint-triggered
Clean record — no deficiencies

This facility shows recurring problems in key care areas, with families filing at least one complaint about resident accommodations. The most frequent issues involve resident assessment and care planning, infection control, and nutrition services, with the same problems reappearing across multiple surveys in 2023 and 2024. While the facility reports correcting all 31 deficiencies found across four inspections, the pattern of repeated violations in essential care areas suggests ongoing challenges with maintaining consistent standards.

Jan 15, 2026Routine
5
0161Potential for harm · WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Aug 15, 2024Routine
12
0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 27, 2023Complaint
1
0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Aug 11, 2023Routine
13
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0636Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0638Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0656Minimal · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Salem Place Nursing and Rehabilitation Center, INC

Organization Type

for profit

Chain Affiliation

Chain Name

Central Arkansas Nursing Centers

Chain Size

39 facilities nationwide

Chain avg rating: 3.5/5 · Rank 17 of 38

Ownership & Management

Key personnel

Morton, MichaelOfficer / DirectorSams, JerryOfficer / DirectorHollingsworth, SheriManagerHollingsworth, SheriAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call