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Assisted Living

Sunrise of Issaquah

Families consistently rate this highly — reviewers highlight warm, attentive, and professional staff. Schedule a visit to confirm the fit.

23599 Se Issaquah Fall City Rd, Issaquah, WA 98029100 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.8/5

based on 46 Google reviews

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Sunrise of Issaquah Assisted Living in Issaquah, WA — Street View
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What this means for your family

Sunrise of Issaquah is highly regarded for its warm, family-like atmosphere and active social calendar, making it an excellent choice for those seeking a vibrant community. However, families should have an honest conversation with the administration about the facility's threshold for medical care, as some residents may need to transition to a higher level of nursing care if their health needs become too complex.

Google Reviews

Google Reviews

46 reviews on Google
Sunrise of Issaquah is widely praised for its beautiful, clean facility and a highly attentive, compassionate staff that makes residents feel like family. Families frequently highlight the seamless transition process and the variety of engaging activities that keep residents social and active. While the vast majority of feedback is glowing, one family noted a challenge regarding the facility's ability to manage escalating medical needs, leading to a discharge.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0Activities10.0MedsN/AMemory9.0Comms9.0ValueN/A

Strengths

  • Warm, attentive, and professional staff
  • Beautiful, clean, and well-maintained facility
  • Engaging and varied daily activities
  • Seamless move-in and transition process

Concerns

  • Inability to accommodate residents with high-acuity medical needs or frequent falls (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.82021(4)3.72022(3)4.92023(18)4.62024(9)5.02025(9)5.02026(5)

Distribution · 48 analyzed

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How They Respond to Reviews

60%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to shape the daily experience here?
  • 2Given the beautiful, well-maintained environment you’ve created, what are some of the most popular activities or social programs residents are participating in right now?
  • 3We want to ensure our loved one is in the right environment; how do you determine if a resident's medical needs are a good fit for your current level of care, especially if their mobility or health needs change over time?
  • 4Since you have a capacity of 100 residents, how do you ensure that the staff remains as attentive and personal as many of your residents describe?
  • 5If a resident experiences a sudden change in health or a fall, what is your specific protocol for assessing them and communicating with the family?
  • 6What steps do you take to ensure a seamless transition during the move-in process to help new residents feel at home in this community as quickly as possible?

Personalized based on this facility's data


Key Review Excerpts

The staff is truly exceptional — they are caring, attentive, and deeply engaged with every resident. While my mom was initially hesitant to make the move, she quickly settled in and has been genuinely happy ever since.

Memory care family member · 2025★★★★★

The care she was afforded by every single member of the staff went so far above beyond what I had expected. Every interaction she had with Every staff member was genuine and kind.

Long-term resident's family · 2025★★★★★

My mom was adamant that she didn't want to go, but as soon as she got there she was so happy. She has made friends, participated in the activities provided, and has made it her home.

Memory care family member · 2023★★★★★
Source: 46 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

10total
64deficiencies
Oct 27, 2025Fire

The final inspection on 10/20/2025 indicates all violations from previous inspections were corrected.

Emergency Evacuation DrillsIFC 405.2

Facility could not provide documentation for 12 required fire drills across three shifts for the previous 12 months.

Fire-Resistance-Rated ConstructionIFC 701.6

Facility lacked documentation of fire-rated construction locations and records of annual inspections, testing, and repairs.

Sprinkler System MaintenanceIFC 903.5

Missing annual forward flow test and quarterly inspection reports.

Automatic Fire-Extinguishing System ServiceIFC 904.13.5.2

Missing second semi-annual service record (Nov 2024).

Fire Alarm System MaintenanceIFC 907.8

Fire alarm system consistently found in trouble mode during multiple inspections.

Emergency Lighting InspectionIFC 1032.10

Missing documentation for monthly visual inspections of emergency lighting and exit signs.

Fire/Smoke Dampers and DoorsNFPA 80

Failed dampers identified in 2022 not repaired; no documentation for fire door inspections or fire/smoke damper testing.

Oct 9, 2025Investigation

The document also references a separate compliance determination (69767) that reached a completion date of 12/09/2025 with no deficiencies found.

InvestigationsWAC 388-78A-2371Corrected Oct 9, 2025

The facility failed to document an investigation to determine the circumstances of a resident being found on the third-floor balcony after having been last seen on the fourth floor, despite the resident exhibiting exit-seeking behavior.

Sep 26, 2025Investigation

This document represents the statement of deficiencies associated with compliance determination 66134. A separate follow-up letter dated 11/21/2025 notes that deficiencies were corrected.

Other requirementsWAC 388-78A-2040

The facility failed to meet fire and life safety requirements from the State Fire Marshal, failing an initial inspection and two subsequent re-inspections.

Sep 10, 2025Fire

Facility status is Disapproved across multiple inspections in 2025.

Emergency Evacuation DrillsIFC 405.2

Facility failed to provide documentation for 12 planned and unannounced fire drills over the previous 12 months.

Fire-Resistance-Rated ConstructionIFC 701.6

Facility did not provide documentation of fire-rated construction locations or an inspection report for said construction.

Sprinkler System TestingIFC 903.5

Missing annual forward flow test and quarterly inspection reports.

Automatic Fire-Extinguishing System ServiceIFC 904.13.5.2

Missing documentation for the second semi-annual service (around Nov 2024).

Fire Alarm MaintenanceIFC 907.8

Fire alarm system found in trouble mode during inspections on 03/19/2025, 07/21/2025, and 09/10/2025.

Emergency Lighting InspectionIFC 1032.10

Missing documentation for monthly visual inspections of emergency lighting and exit signs.

Fire/Smoke Damper InspectionNFPA 80

Missing documentation for fire/smoke damper inspection. Additionally, two dampers failed inspection in 07/2022 (3-FSD-010 and 3-FSD-004).

Fire Door InspectionNFPA 80

Missing annual inspection documentation for fire doors; facility needs to audit all fire-rated doors.

Jul 21, 2025Fire

Inspection conducted by the Washington State Patrol Fire Protection Bureau. Approval status is Disapproved.

Emergency Evacuation DrillsIFC 405.2 2018

Facility cannot provide documentation for 12 planned and unannounced fire drills in the previous 12 months; multiple shifts/quarters are missing.

Fire-Resistance-Rated ConstructionIFC 701.6 2021

Facility failed to provide documentation of locations of fire-rated construction and proof of annual inspection.

Sprinkler Systems Testing and MaintenanceIFC 903.5 2021

Missing annual forward flow test (NFPA 25 13.7.2) and quarterly inspection reports.

Automatic Fire-Extinguishing SystemsIFC 904.13.5.2 2021

Missing second semi-annual service (around November 2024).

Fire Alarm System MaintenanceIFC 907.8 2021

Fire alarm system found in trouble mode.

Emergency Lighting InspectionIFC 1032.10 2021

Missing documentation of monthly visual inspections for emergency lighting and exit signs.

Fire/Smoke Damper InspectionNFPA 80 19.4

Required inspection/testing documentation for fire/smoke dampers not provided; two specific dampers (3-FSD-010, 3-FSD-004) failed in 2022.

Fire Door Inspection and TestingNFPA 80 5.2.1

Missing documentation of fire door locations and annual inspection/testing; facility needs to audit all doors including resident doors.

Apr 14, 2025Investigation

A subsequent follow-up inspection on 2025-06-03 determined that the deficiency was corrected.

Policies and proceduresWAC 388-78A-2600-2-dCorrected Apr 14, 2025

Staff failed to follow facility policy and initiate CPR on a resident who was found unresponsive without a pulse and did not have a DNR order.

Dec 2, 2024Fire
CleanReport

Inspection conducted regarding complaint #156208 concerning a power outage. The report states 'No IFC violations observed'.

Aug 29, 2024Inspection

A separate document indicates a follow-up inspection on 10/28/2024 found no deficiencies.; The document explicitly states these are 'consultation' deficiencies not listed on the enclosed report. Facility is not required to submit a plan of correction for these specific items.

Background checksWAC 388-78A-2466Corrected Oct 13, 2024

Facility failed to complete a Washington State name and date of birth background check every two years for 1 of 2 sampled staff.

Food worker cardsWAC 246-215-02120Corrected Oct 13, 2024

Cook's Washington State Food Worker Card had expired over a year ago.

Maintenance and housekeepingWAC 388-78A-3090Corrected Oct 13, 2024

Air exchange ventilation systems were non-functional in 2 common areas due to bad smoke-fire activators.

Tuberculosis positive test resultWAC 388-78A-2485Corrected Oct 13, 2024

Facility failed to ensure 1 of 1 sampled staff with a positive TB test completed a chest X-ray within seven days and received appropriate screening/follow-up.

Temperature and time controlWAC 246-215-03515Corrected Oct 13, 2024

Facility failed to follow safe food cooling practices (used deep storage containers for soup) and lacked cooling logs.

PetsWAC 388-78A-2620

Facility failed to ensure 1 of 1 resident's pet was veterinarian-certified to be free of diseases transmittable to humans. Certification was obtained during inspection.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Oct 13, 2024

Facility failed to update the Negotiated Service Agreement (NSA) for 3 of 9 sampled residents regarding specific medical needs, equipment usage, and medications.

Equipment mechanical warewashingWAC 246-215-04545Corrected Oct 13, 2024

Commercial dishwasher temperature gauge was not functioning and no temperature log was maintained.

Emergency and disaster preparednessWAC 388-78A-2700

Facility failed to ensure first aid kits were kept unlocked, clearly marked, and readily available. Facility corrected this during inspection.

Family assistance with medications and treatmentsWAC 388-78A-2290Corrected Oct 13, 2024

Facility failed to ensure there was an alternate medication plan for 1 of 2 residents who managed their own medications with family assistance.

Training and home care aide certificationWAC 388-78A-2474Corrected Oct 13, 2024

Facility failed to ensure 1 of 2 newly hired direct care staff completed mental health specialty training within 120 days.

Licensee's responsibilitiesWAC 388-78A-2730

Facility failed to post a copy of the last full inspection report in a conspicuous location. Facility corrected this during inspection.

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References & Resources

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