Sunrise of Issaquah
Families consistently rate this highly — reviewers highlight warm, attentive, and professional staff. Schedule a visit to confirm the fit.
based on 46 Google reviews

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What this means for your family
Sunrise of Issaquah is highly regarded for its warm, family-like atmosphere and active social calendar, making it an excellent choice for those seeking a vibrant community. However, families should have an honest conversation with the administration about the facility's threshold for medical care, as some residents may need to transition to a higher level of nursing care if their health needs become too complex.
Google Reviews
Google Reviews
46 reviews on Google“Sunrise of Issaquah is widely praised for its beautiful, clean facility and a highly attentive, compassionate staff that makes residents feel like family. Families frequently highlight the seamless transition process and the variety of engaging activities that keep residents social and active. While the vast majority of feedback is glowing, one family noted a challenge regarding the facility's ability to manage escalating medical needs, leading to a discharge.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and professional staff
- Beautiful, clean, and well-maintained facility
- Engaging and varied daily activities
- Seamless move-in and transition process
Concerns
- Inability to accommodate residents with high-acuity medical needs or frequent falls (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to shape the daily experience here?
- 2Given the beautiful, well-maintained environment you’ve created, what are some of the most popular activities or social programs residents are participating in right now?
- 3We want to ensure our loved one is in the right environment; how do you determine if a resident's medical needs are a good fit for your current level of care, especially if their mobility or health needs change over time?
- 4Since you have a capacity of 100 residents, how do you ensure that the staff remains as attentive and personal as many of your residents describe?
- 5If a resident experiences a sudden change in health or a fall, what is your specific protocol for assessing them and communicating with the family?
- 6What steps do you take to ensure a seamless transition during the move-in process to help new residents feel at home in this community as quickly as possible?
Personalized based on this facility's data
Key Review Excerpts
“The staff is truly exceptional — they are caring, attentive, and deeply engaged with every resident. While my mom was initially hesitant to make the move, she quickly settled in and has been genuinely happy ever since.”
“The care she was afforded by every single member of the staff went so far above beyond what I had expected. Every interaction she had with Every staff member was genuine and kind.”
“My mom was adamant that she didn't want to go, but as soon as she got there she was so happy. She has made friends, participated in the activities provided, and has made it her home.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Oct 27, 2025Fire
The final inspection on 10/20/2025 indicates all violations from previous inspections were corrected.
Facility could not provide documentation for 12 required fire drills across three shifts for the previous 12 months.
Facility lacked documentation of fire-rated construction locations and records of annual inspections, testing, and repairs.
Missing annual forward flow test and quarterly inspection reports.
Missing second semi-annual service record (Nov 2024).
Fire alarm system consistently found in trouble mode during multiple inspections.
Missing documentation for monthly visual inspections of emergency lighting and exit signs.
Failed dampers identified in 2022 not repaired; no documentation for fire door inspections or fire/smoke damper testing.
Oct 9, 2025Investigation
The document also references a separate compliance determination (69767) that reached a completion date of 12/09/2025 with no deficiencies found.
The facility failed to document an investigation to determine the circumstances of a resident being found on the third-floor balcony after having been last seen on the fourth floor, despite the resident exhibiting exit-seeking behavior.
Sep 26, 2025Investigation
This document represents the statement of deficiencies associated with compliance determination 66134. A separate follow-up letter dated 11/21/2025 notes that deficiencies were corrected.
The facility failed to meet fire and life safety requirements from the State Fire Marshal, failing an initial inspection and two subsequent re-inspections.
Sep 10, 2025Fire
Facility status is Disapproved across multiple inspections in 2025.
Facility failed to provide documentation for 12 planned and unannounced fire drills over the previous 12 months.
Facility did not provide documentation of fire-rated construction locations or an inspection report for said construction.
Missing annual forward flow test and quarterly inspection reports.
Missing documentation for the second semi-annual service (around Nov 2024).
Fire alarm system found in trouble mode during inspections on 03/19/2025, 07/21/2025, and 09/10/2025.
Missing documentation for monthly visual inspections of emergency lighting and exit signs.
Missing documentation for fire/smoke damper inspection. Additionally, two dampers failed inspection in 07/2022 (3-FSD-010 and 3-FSD-004).
Missing annual inspection documentation for fire doors; facility needs to audit all fire-rated doors.
Jul 21, 2025Fire
Inspection conducted by the Washington State Patrol Fire Protection Bureau. Approval status is Disapproved.
Facility cannot provide documentation for 12 planned and unannounced fire drills in the previous 12 months; multiple shifts/quarters are missing.
Facility failed to provide documentation of locations of fire-rated construction and proof of annual inspection.
Missing annual forward flow test (NFPA 25 13.7.2) and quarterly inspection reports.
Missing second semi-annual service (around November 2024).
Fire alarm system found in trouble mode.
Missing documentation of monthly visual inspections for emergency lighting and exit signs.
Required inspection/testing documentation for fire/smoke dampers not provided; two specific dampers (3-FSD-010, 3-FSD-004) failed in 2022.
Missing documentation of fire door locations and annual inspection/testing; facility needs to audit all doors including resident doors.
Apr 14, 2025Investigation
A subsequent follow-up inspection on 2025-06-03 determined that the deficiency was corrected.
Staff failed to follow facility policy and initiate CPR on a resident who was found unresponsive without a pulse and did not have a DNR order.
Dec 2, 2024FireCleanReport
Inspection conducted regarding complaint #156208 concerning a power outage. The report states 'No IFC violations observed'.
Aug 29, 2024Inspection12Report
A separate document indicates a follow-up inspection on 10/28/2024 found no deficiencies.; The document explicitly states these are 'consultation' deficiencies not listed on the enclosed report. Facility is not required to submit a plan of correction for these specific items.
Facility failed to complete a Washington State name and date of birth background check every two years for 1 of 2 sampled staff.
Cook's Washington State Food Worker Card had expired over a year ago.
Air exchange ventilation systems were non-functional in 2 common areas due to bad smoke-fire activators.
Facility failed to ensure 1 of 1 sampled staff with a positive TB test completed a chest X-ray within seven days and received appropriate screening/follow-up.
Facility failed to follow safe food cooling practices (used deep storage containers for soup) and lacked cooling logs.
Facility failed to ensure 1 of 1 resident's pet was veterinarian-certified to be free of diseases transmittable to humans. Certification was obtained during inspection.
Facility failed to update the Negotiated Service Agreement (NSA) for 3 of 9 sampled residents regarding specific medical needs, equipment usage, and medications.
Commercial dishwasher temperature gauge was not functioning and no temperature log was maintained.
Facility failed to ensure first aid kits were kept unlocked, clearly marked, and readily available. Facility corrected this during inspection.
Facility failed to ensure there was an alternate medication plan for 1 of 2 residents who managed their own medications with family assistance.
Facility failed to ensure 1 of 2 newly hired direct care staff completed mental health specialty training within 120 days.
Facility failed to post a copy of the last full inspection report in a conspicuous location. Facility corrected this during inspection.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit sunriseseniorliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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