Patriots Glen
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 46 Google reviews

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What this means for your family
While Patriots Glen has a long history of providing compassionate, homelike care, recent reviews suggest a decline in administrative stability and communication. Families should conduct a thorough tour and specifically ask about current staff turnover rates and the facility's process for medication management to ensure it meets their safety standards.
Google Reviews
Google Reviews
46 reviews on Google“Patriots Glen is generally regarded as a compassionate and well-managed facility, with many families praising the long-term care provided to their loved ones. However, recent reviews indicate a potential decline in quality following management changes, with specific concerns regarding administrative professionalism, communication, and staffing stability.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained environment
- Strong support for memory care residents
- Homelike and welcoming atmosphere
Concerns
- Inconsistent or poor management communication and professionalism (mentioned by 2 reviewers)
- Medication management errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to everyone's feedback; how does that commitment to communication translate to how you keep families updated on their loved one's daily well-being?
- 2The facility looks so clean and welcoming, almost like a real home; what kind of daily activities or social outings do you organize to keep the residents engaged in this atmosphere?
- 3Since you offer specialized support for memory care, could you walk us through the specific routines and safety measures in place for residents with cognitive needs?
- 4We want to ensure everything is seamless regarding health needs; what specific protocols do you have in place to ensure medication is administered accurately and double-checked by the nursing staff?
- 5In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating with outside medical professionals?
- 6How does the management team work with the nursing staff to ensure that the high level of attentiveness seen in your reviews is maintained consistently across all shifts?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Patriots Glen have been extraordinarily kind and compassionate to my father during a very important time for our family, and we feel blessed to have landed there.”
“My Mom was there for the last 9 months of her life. I only wish I had placed her there sooner. This is more like a "nursing home" than assisted living... Both have a great caregiver to resident ratio and both provided great care to her.”
“Patriots Glen did not manage my mothers medication properly (trying to give her the same medication multiple times within a very short window of time on different occasions as well as forgetting a critical heart medication).”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Oct 8, 2025Inspection17Report
This document also includes the Statement of Deficiencies and Plan of Correction for compliance determination 63451 (completion date 08/14/2025) and 60023 (completion date 06/06/2025).; Report also notes lack of documentation for required 12 hours of continuing education for Staff E and Staff F, and missing CPR/First Aid training documentation for Staff C and Staff E.
One pet lacked documentation of an annual exam.
Water temperature in four common bathroom sinks and one unoccupied resident apartment bathroom sink measured above 120 degrees Fahrenheit.
Facility failed to ensure 3 of 6 staff were screened for tuberculosis with an approved testing method within three days of employment.
Facility failed to ensure Washington State background checks for three private caregivers were maintained at the facility.
Facility failed to post the assisted living facility license and most recent full inspection report in a clearly visible area.
Sep 22, 2025Fire15Report
Inspection on 09/22/2025 confirmed all violations noted during previous inspection have been corrected.
No documentation for 12 months of semi-annual hood cleanings.
Missing documentation for 3-year dry system test; missing/backwards sprinkler escutcheon plates.
Electrical outlet behind kitchen refrigerator missing faceplate.
Gas appliances on casters in kitchen lack required restraining device.
Monthly maintenance missed for July; missing tamper seal at maintenance office.
Delayed egress doors missing required signage.
Unverified multi-plug adapters in rooms 216 and 145.
Fire doors blocked open in rooms 222, 137, 134, and kitchen; hole in door 202.
No documentation for annual fire alarm testing or monthly smoke alarm testing.
Multiple exit signs failed to illuminate during activation test.
Extension cords used as permanent wiring in IT room and maintenance office.
Private dining room door damaged; room 132 latch disabled.
No documentation for NFPA 25 hydrostatic test of Fire Department Connection.
Generator remote alarm panel bypassed; normal power light on transfer switch not illuminated.
Missing Carbon Monoxide alarms in corridors/common areas.
Aug 14, 2025Enforcement$600.00Report
Letter details an imposition of civil fines totaling $600.00 for uncorrected deficiencies previously cited on June 6, 2025.
The licensee failed to ensure one staff completed all required training to perform their job duties and responsibilities.
The licensee failed to ensure one staff completed all required training to perform their job duties and responsibilities.
The licensee failed to ensure one staff member was screened for tuberculosis (TB) with an approved testing method within three days of employment.
Dec 16, 2024Fire11Report
The inspection report dated 12/16/2024 notes that all violations noted during previous related inspection(s) have been corrected.; Approval Status: Disapproved. Next inspection scheduled on or after: 08/07/2024
Damper report from 8/3/2023 showed deficiencies.
Facility could not provide documentation for 12 planned and unannounced fire drills in the previous 12 months.
Annual forward flow test documentation not provided; loaded sprinkler heads observed in kitchen.
Hood filters found heavy buildup.
Documentation for first and second semi-annual servicing not provided.
Facility failed to provide documentation or a schedule for annual inspection of fire-rated construction.
Dec 18, 2023Inspection
A follow-up letter dated 03/01/2024 confirms that all listed deficiencies from Compliance Determination 33340 and 37319 were corrected.; Signed by Jordan Drew, LPN, ED on 12/22/23.
Facility failed to provide an outdoor area protected from rain for memory care residents.
Facility failed to implement the respiratory protection program for 3 of 10 sampled staff, increasing risk of infectious disease spread.
Facility failed to get approval from Construction Review Services before cutting an opening into a fire-rated wall for a fish tank.
Facility failed to ensure the Memory Care unit medication room was locked and secured when left unsupervised.
Facility failed to ensure laundry was handled in an environment that separated clean and dirty laundry, posing risk of cross-contamination.
Facility failed to ensure 1 of 1 staff (Executive Director) completed a Washington State name and date of birth background check every two years.
Jul 31, 2023Fire17Report
Inspection on 6/22/2023 was 'Disapproved'. A follow-up inspection on 7/31/2023 noted that all violations had been corrected and the status was updated to 'Approved'.
Electrical/Boiler room being used for storage.
Facility needs to identify/establish a schedule for inspection of Fire-Rated construction and complete annual inspection.
Missing annual servicing documentation and monthly inspection log.
O2 cylinders in resident rooms 212, 225, and storage room not properly secured.
Facility cannot provide documentation for the completion of twelve planned and unannounced fire drills in the previous 12 months.
Cabinet found in memory care day room up against a turned on heater.
Power strip plugged into another power strip in memory care nurses office and memory care day room.
Missing documentation for 5-year internal pipe testing, 3-year dry system full flow trip test, annual forward flow test, 5-year backflow internal pipe test, 5-year FDC hydro testing, and quarterly inspections.
Blocked doorway between kitchen and dining room.
Missing documentation for first and second semi-annual hood cleaning.
Missing documentation for semi-annual servicing, annual replacement of fusible links/auto sprinkler heads, and NAFED certification.
Missing documentation for annual service, weekly inspections, and monthly 30-minute full load test or annual 4 hour load test for emergency power systems.
Penetrations found in 2nd floor electrical room and 1st floor electrical room.
Missing records for annual fire alarm report, sensitivity testing, nuisance log, monthly alarm tests, and NICET/ES/NTS certification.
Fire/smoke damper 4-year inspection not performed/documented.
Carbon Monoxide Alarms and Detectors testing, maintenance and documentation not provided.
2nd floor janitor door would not latch; missing annual inspection documentation.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit careage.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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