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Assisted Living

Brookdale Utica AL

Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.

45969 North Pointe Blvd., Utica, MI 4831572 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.8/5

based on 109 Google reviews

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What this means for your family

Brookdale Utica is widely praised for its compassionate staff and home-like environment, making it a top choice for families seeking memory care. While the vast majority of feedback is glowing, we recommend asking specifically about the facility's medical support structure and nutritional options to ensure they align with your loved one's specific health needs.

Google Reviews

Google Reviews

109 reviews on Google
Brookdale Utica is highly regarded by families for its warm, compassionate staff and intimate, home-like environment, particularly within the memory care unit. While the vast majority of reviews praise the facility for its attentive care and clean, well-maintained atmosphere, a recent critical review highlighted concerns regarding the level of specialized medical support and nutritional quality in the memory care wing.

Quality Themes

Tap a score for details
Food8.0Staff10.0Clean9.0Activities9.0Meds8.0Memory9.0Comms9.0Value7.0

Strengths

  • Warm, compassionate, and attentive staff
  • Clean and well-maintained facility
  • Intimate, home-like atmosphere
  • Strong communication with families

Concerns

  • Lack of specialized medical staff (e.g., nurses) and nutritionist in memory care (mentioned by 2 reviewers)
  • High carbohydrate content in meals (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(4)'18(2)'21(48)'23(34)'25(40)'26(11)

Distribution · 212 analyzed

5
203
4
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18 reviews posted between Feb 2, 2021Feb 5, 2021 · 18 were 5-star
11 reviews posted between Oct 21, 2024Oct 24, 2024 · 11 were 5-star

How They Respond to Reviews

47%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1It is wonderful to see how much care goes into maintaining such a clean and home-like atmosphere here; how do you ensure that the intimate, small-scale feel of the community is preserved as residents move in?
  • 2We have noticed how much the staff seems to value communication; how often can we expect updates regarding our loved one's well-being and daily activities?
  • 3For residents who may have specific dietary needs or require a more balanced nutritional plan, how much flexibility is there with the meal planning and menu variety?
  • 4In the event of a medical situation or an emergency during the night, what specific protocols are in place and how quickly can medical assistance be reached?
  • 5Could you tell us more about the specialized care available for residents with cognitive decline, particularly regarding access to nursing or clinical support?
  • 6What kind of daily activities or social outings are planned to help residents stay engaged and connected with the community?

Personalized based on this facility's data


Key Review Excerpts

The staff is very friendly, loving and caring to the residents and visitors. They take great care of my mom and are very comforting to her when she is struggling with a bad day.

Memory care family member · 2021★★★★★

The staff is extremely supportive, attentive, and caring not only for my mother but for my family also. Flori, Claudia and Denise are wonderful to deal with.

Memory care family member · 2022★★★★★

The staff genuinely cares about the residents. Ursula the nurse is outstanding at what she does. Marija, Kelly, Laura and Blerta to name a few, always provided great care.

Memory care family member · 2024★★★★★
Source: 109 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

4total

Key Findings

No deficiencies found. The recent inspection reports indicate that the facility is in substantial compliance with all applicable state licensing rules and regulations.

Oct 24, 2024Routine
CleanReport

No deficiencies found during this inspection.

Dec 6, 2023Routine
CleanReport

No deficiencies found during this inspection.

Jul 22, 2015Other
CleanReport

No deficiencies found during this inspection.

Sep 8, 2009Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brookdale Senior Living Communities, INC.

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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