Sunnyside Nursing Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 119 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (35 vs median 13.0)
- High staff turnover (57%)
- High RN turnover (60%)
Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · $214,020 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
This facility offers exceptional physical therapy and highly compassionate social services that can greatly aid in rehabilitation. However, families must be extremely vigilant regarding nursing care, specifically monitoring for timely medication administration and proper hygiene to prevent skin issues.
Google Reviews
Google Reviews
119 reviews on Google“Families considering Sunnyside Nursing Center will find a facility with highly praised physical therapy and social services, but significant concerns regarding nursing neglect and hygiene. While many reviewers celebrate the compassionate social workers and excellent rehabilitation progress, others report serious issues with medication delays, skin breakdown, and inadequate hygiene care.”
Quality Themes
Tap a score for detailsStrengths
- Excellent physical therapy and rehab services
- Compassionate social services and social workers
- Friendly and professional rehabilitation staff
- Clean and bright environment in certain wings
Concerns
- Nursing neglect and hygiene issues (e.g., soiled linens, skin breakdown) (mentioned by 5 reviewers)
- Delays in medication administration (mentioned by 3 reviewers)
- Inadequate staffing, particularly on weekends and nights (mentioned by 3 reviewers)
- Poor food quality and lack of dietary consideration (mentioned by 4 reviewers)
- Difficulty communicating with staff or reaching residents via phone (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 124 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy and rehab team; could you tell us more about how the therapists work with residents to meet their mobility goals?
- 2What specific steps is the nursing team taking to ensure consistent hygiene care and timely linen changes for all residents?
- 3How do you manage medication administration schedules, especially during the night shifts and over the weekends?
- 4Could you describe the process for communicating with nurses or social workers if we have a question or need an update on our loved one?
- 5What are some of the favorite daily activities or social events that help residents stay engaged and connected with each other?
- 6How does the dietary team handle specific nutritional needs or special meal requests to ensure everyone enjoys their dining experience?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy department is absolutely top notch. The therapists are excellent at suggesting new exercises to improve your range of motion.”
“The social worker director is fantastic mrs. Dree Williams shows so much care and compassion for the people at this facility.”
“She was there due to her hip surgery and to get physical/occupational therapy. But, I wanted to say how super DISAPPOINTED our family is regarding her discharge.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
4
measures
7
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 44 complaints triggering federal inspections, revealing recurring problems with accident prevention and safety supervision, medication management, and wound/pressure ulcer care. The facility shows a pattern of repeated violations in the same care areas - accident hazards appeared in complaints spanning from 2023 to 2025, and infection control problems persist across multiple surveys. While all deficiencies report correction dates, the frequency of family complaints and recurring safety issues suggest ongoing care quality concerns that warrant careful consideration.
Mar 17, 2026Complaint1
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Dec 5, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Nov 20, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 22, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 10, 2025Complaint4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Jul 24, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Sep 10, 2025
$17,345
Fine
Jun 6, 2025
$61,770
Payment Denial
Jun 6, 2025
9-day denial
Fine
May 9, 2025
$25,571
Fine
Feb 15, 2025
$72,173
Payment Denial
Feb 15, 2025
18-day denial
Fine
Oct 29, 2024
$37,161
Ownership & Operations
Who Operates This Facility
Sunnyside Nursing Center
nonprofit
Ownership & Management
Owners
Family Health & Housing Foundation
Owner · Organization
Buchman, Linda
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
119 reviews from families & visitors
Official Website
Visit sunnysidenursing.com
Medicare data downloads
Original nursing home datasets
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