Harbor Post Acute Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 28 Google reviews
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What this means for your family
This facility offers excellent physical therapy and many staff members are noted for their genuine, family-like compassion. However, you must closely monitor dietary compliance and medication administration, as multiple reviewers have flagged serious failures in these areas.
Google Reviews
Google Reviews
28 reviews on Google“Families may find comfort in the facility's reputation for compassionate, family-like care and effective physical therapy. However, there are serious, recurring allegations regarding medication errors, poor nutritional options for specialized diets, and inconsistent cleanliness in certain areas.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy
- Clean and fresh-smelling environment
- Friendly and professional therapists
Concerns
- Inadequate nutritional options for specialized diets (mentioned by 2 reviewers)
- Staff rudeness or unhelpful attitude (mentioned by 3 reviewers)
- Issues with facility cleanliness and hygiene (mentioned by 2 reviewers)
- Medication management errors
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed some wonderful comments about your nursing and therapy teams being very compassionate; how do you ensure that level of attentive care is maintained across all shifts?
- 2With the focus on physical and occupational therapy being a strength here, how do you work with families to track a resident's progress and milestones?
- 3Could you tell me more about how the dining services are managed, specifically regarding how you accommodate specialized or medically necessary diets?
- 4What specific protocols do you have in place to ensure medication management is error-free and that all updates are communicated clearly to the family?
- 5How does the facility handle communication with family members if there is a change in a resident's health status or an unexpected medical event?
- 6What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The staff calls her "mama" and gives her hugs throughout the day. It takes special people to care for patients with a miriad of medical conditions. But they show up 24/7 to care for my loved one.”
“In 2017 my mother was placed at this facility for what we thought was about a week however she ended up staying there for about a month. My mom had not walked in a year but the therapist were confident that they could get her to walk. They kept their promise and they had we walking and getting up and down from a seated position.”
“The nurses are very attentive to the patient's needs. And the kitchen does a great job with the meals if you let them know ahead of time if you do not want the particular meal for the day they will provide a substitute.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports resulting in 15 deficiencies, with some recent issues from October 2025 still lacking correction plans. The facility shows recurring problems with resident rights protection, medication management, and care planning across multiple years. While most violations have been corrected, the pattern of repeated deficiencies in core care areas and ongoing complaint-triggered issues suggest persistent quality concerns families should carefully evaluate.
Nov 19, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Aug 15, 2025Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Jun 10, 2025Complaint2
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 21, 2025Complaint2
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Sep 19, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Sep 3, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Harbor Post Acute Care Center
for profit
Chain Affiliation
Charis Trust Dtd 12/22/16
6 facilities nationwide
Chain avg rating: 3.2/5 · Rank 3 of 5
Ownership & Management
Owners
Emmanuel and Ofelia David Revocable Trust
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit harborpostacute.com
Medicare data downloads
Original nursing home datasets
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