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Assisted Living

Sunlit Gardens Assisted Living

Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.

9428 19th Street, Alta Loma · Alta Loma, CA 91701172 bedsLicensed & Active
Google rating
4.1/5

based on 34 Google reviews

5
4
3
2
1
Sunlit Gardens Assisted Living Assisted Living in Alta Loma, CA — Street View
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What this means for your family

Sunlit Gardens offers a wonderful, activity-rich environment for many, but recent reviews suggest a period of instability due to ownership changes. If you choose this facility, closely monitor staffing levels and ask specifically how they manage the use of temporary agency employees in the memory care unit.

Google Reviews

Google Reviews

34 reviews on Google
Families often praise Sunlit Gardens for its compassionate staff, engaging activities, and a welcoming atmosphere that feels like family. However, recent reviews from both staff and family members raise serious concerns regarding staffing shortages, rising costs, and inconsistent care quality following changes in ownership.

Quality Themes

Tap a score for details
Food6.0Staff7.0Clean8.0Activities9.0MedsN/AMemory7.0Comms5.0Value3.0

Strengths

  • Compassionate and attentive caregivers
  • Engaging daily activities and events
  • Welcoming and clean environment
  • Strong memory care support for families

Concerns

  • Staffing shortages and reliance on temporary agency workers (mentioned by 3 reviewers)
  • Declining service quality following change in ownership (mentioned by 2 reviewers)
  • Inconsistent meal service and food quality (mentioned by 2 reviewers)
  • Rising costs and billing issues

Rating Trends

Tap a year to see what changed

2344.02012(1)3.02020(4)5.02021(1)3.42022(5)4.02024(9)4.82025(14)3.02026(2)

Distribution · 36 analyzed

5
26
4
2
3
0
2
1
1
7

How They Respond to Reviews

0%response rate
Good

The owner provides highly personalized and empathetic responses to detailed positive reviews, often referencing specific family members or staff. For negative reviews, they use a consistent template inviting the reviewer to speak privately with the Executive Director.

Questions for Your Tour

  • 1We've heard wonderful things about how compassionate and attentive the caregivers are here; how do you ensure that level of personal care remains consistent for every resident?
  • 2With the recent changes in ownership, what steps has the facility taken to maintain the high standards of service and cleanliness that families expect?
  • 3Could you tell us more about the daily activities and events available to keep residents engaged and socialized?
  • 4How do you manage staffing levels to ensure that residents always have familiar, permanent caregivers rather than temporary agency staff?
  • 5What is the process for handling medical emergencies or urgent care needs during the overnight hours?
  • 6We'd love to hear more about the dining experience, specifically how the menu is planned and how you ensure consistent meal quality every day.

Personalized based on this facility's data


Key Review Excerpts

The staff are well selected ppl who do very well with the elderly. My mom in law is well taken care of. She eats well, has a variety of activities, and feels safe and secure!

Long-term resident's family · 2025★★★★★

The staff there were exceptional, providing compassion

Friend of a former resident · 2025★★★★★

My mother lived here for 8 months. During that time, the staff and management were caring and thoughtful. I did not have to worry if my mom was alone.

Deceased resident's family · 2021★★★★★
Source: 34 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

9total
2 Type A— immediate health risk
1 Type B— non-compliance
Clean record— no deficiencies found
Jan 12, 2026Other
Clean

The report documents an unannounced case management visit conducted by the Licensing Program Analyst. The visit was to collect signatures related to a previous complaint, and the analyst reviewed the report with the administrator. No specific deficiencies were cited in the provided text.

Oct 2, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Aug 15, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Aug 7, 2025Complaint
Clean

This report details a complaint investigation conducted regarding allegations that staff interfered with residents' sleep and that staff did not ensure residents were accorded dignity and respect. The investigation found that the allegations were unsubstantiated based on interviews with residents and staff.

Jun 12, 2025Complaint
Clean

This report details a complaint investigation regarding adequate activities for residents. The investigation found that the allegation was unsubstantiated, as both resident and staff interviews indicated that activities are being provided. No specific deficiencies were cited in the final report.

May 13, 2025Inspection
Clean

The inspection identified three deficiencies: one Type A citation regarding insufficient CPR/First Aid coverage, one Type A citation regarding incomplete staff fingerprint clearance records, and one Type B citation concerning missing criminal record clearance documentation in a staff file. The facility was otherwise found to be clean and in good repair during the visit.

Feb 27, 2025Other
Clean

The facility underwent a Case Management visit on February 27, 2025. The report details that the Licensing Program Analyst met with the Facility Administrator and discussed the facility's updated fire clearance and capacity changes for Buildings B and C. No specific deficiencies were cited in the provided report content.

Mar 1, 2024Other
Clean

The facility underwent an announced Prelicensing visit on March 1, 2024. The evaluator noted that the administrator has proper posting throughout the facility and that the facility was evaluated in accordance with CCR Title 22 Chapter 6, Division 8. The report concludes that the facility is ready for licensure.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cdr Rncho Cuc Trs LLC &sunlit Gardens, LLC

Administrator

DEL JUNCO, TIRSO

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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