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Public Google reviewers rate this highly and often mention modern, clean, and beautiful facilities. Schedule a visit to confirm the fit.
based on 41 Google reviews
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Public Google reviewers rate Cadence at Rancho Cucamonga highly. Reviewers highlight: modern, clean, and beautiful facilities, engaging social activities and family events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Cadence at Rancho Cucamonga is highly regarded for its beautiful, modern facilities and a warm, community-focused culture. While many families praise the engaging activities and professional staff, there are serious allegations regarding inconsistent care quality and medical response competence that should be investigated.
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Distribution · 43 analyzed
The owner uses a dual-track strategy: employing generic, templated responses for short or star-only reviews, while providing highly personalized, warm, and empathetic responses to detailed reviews. They demonstrate high emotional intelligence when addressing both specific praise for staff members and serious allegations in negative reviews.
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Key Review Excerpts
“The care, food and cleanliness would vacillate dramatically from week to week. The "med techs" handed out the medication, but were not capable of handling anything more serious.”
“The restaurant is elegant and has great views of the mountains which you can enjoy with a good meal and a glass of wine.”
“My grandparents have been here almost a year now. Great staff, delicious food, and the most amazing activities director ever! We love Angie.”
Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
The report documents a visit conducted by the Licensing Program Analyst to review and sign an amended complaint report. No specific deficiencies were cited in the provided text sections of the report.
The facility underwent a required comprehensive annual inspection. The inspector noted that the facility is clean, in good repair, and operating in safe conditions across physical plant, food service, and care/supervision areas. No deficiencies were cited during the visit.
This report details an investigation into multiple allegations of substandard care, including rough handling, yelling, and inadequate personal care. All allegations reviewed were ultimately deemed 'Unsubstantiated' based on resident and staff interviews, and record review. Therefore, no formal deficiencies were cited in this report.
COMPLAINT INVESTIGATION REPORT
The facility underwent a required comprehensive annual inspection. The report indicates that the facility is operating in compliance with all regulations, with no deficiencies cited by the Licensing Program Analyst.
The facility underwent a case management visit regarding an incident involving a resident. The Licensing Program Analyst interviewed the resident and reviewed documentation. No deficiencies were cited during this visit.
The facility underwent an unannounced annual required visit. The inspection covered physical plant, food service, and care/supervision areas, with positive findings noted in all sections. No deficiencies were cited during the review.
Hsh-Rancho Management CA, LLC ; Cadence Sl Et AL
CYNTHIA FIGUEROA
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41 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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