Cadence at Rancho Cucamonga

The report documents a visit conducted by the Licensing Program Analyst to review and sign an amended complaint report. No specific deficiencies were cited in the provided text sections of the report.

The facility underwent a required comprehensive annual inspection. The inspector noted that the facility is clean, in good repair, and operating in safe conditions across physical plant, food service, and care/supervision areas. No deficiencies were cited during the visit.

This report details an investigation into multiple allegations of substandard care, including rough handling, yelling, and inadequate personal care. All allegations reviewed were ultimately deemed 'Unsubstantiated' based on resident and staff interviews, and record review. Therefore, no formal deficiencies were cited in this report.

COMPLAINT INVESTIGATION REPORT

The facility underwent a required comprehensive annual inspection. The report indicates that the facility is operating in compliance with all regulations, with no deficiencies cited by the Licensing Program Analyst.

The facility underwent a case management visit regarding an incident involving a resident. The Licensing Program Analyst interviewed the resident and reviewed documentation. No deficiencies were cited during this visit.

The facility underwent an unannounced annual required visit. The inspection covered physical plant, food service, and care/supervision areas, with positive findings noted in all sections. No deficiencies were cited during the review.

The complaint investigation substantiated the allegation that a resident eloped from the facility without staff knowledge and sustained an injury. A deficiency was cited under CCR 80078(a) because staff failed to provide adequate care and supervision, which poses an immediate risk to residents. The facility has implemented corrective actions, including increased supervision, door alarms, and staff retraining.