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Assisted Living

Allara Senior Living

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

9417 19th Street, Rancho Cucamonga, CA 91701120 bedsLicensed & Active
Google rating
4.7/5

based on 58 Google reviews

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Allara Senior Living Assisted Living in Rancho Cucamonga, CA — Street View
Street View

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What this means for your family

Allara Senior Living offers a beautiful, high-end environment with exceptional dining and a very welcoming administrative team. However, if your loved one requires high-level memory care, you should specifically ask about the responsiveness of the call light system and staffing levels during evening and weekend shifts.

Google Reviews

Google Reviews

58 reviews on Google
Allara Senior Living is highly regarded by many families for its beautiful, modern facility and a staff that is frequently described as compassionate and welcoming. While many residents enjoy the high-quality dining and clean environment, some families have raised serious concerns regarding inconsistent supervision in the memory care wing and potential understaffing during certain shifts.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities8.0MedsN/AMemory5.0Comms8.0Value3.0

Strengths

  • Compassionate and attentive staff
  • Clean and modern facility
  • High-quality dining and meal variety
  • Smooth transition and move-in process

Concerns

  • Inadequate supervision in memory care (mentioned by 2 reviewers)
  • Staffing shortages and slow response times (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02021(2)5.02022(8)4.32023(19)5.02024(8)4.82025(19)5.02026(6)

Distribution · 62 analyzed

5
57
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How They Respond to Reviews

83%response rate
Generic

The owner relies heavily on a small set of repetitive templates and canned phrases to respond to positive reviews. There is a significant lack of personalization, with several responses being identical regardless of the reviewer's specific comments.

Questions for Your Tour

  • 1We've heard wonderful things about how clean and modern the facility is; could you show us some of the common areas where residents gather?
  • 2Since the dining experience is a highlight here, could you tell us more about how the meal variety is planned and how residents can request specific preferences?
  • 3How do you ensure that residents in the memory care wing receive consistent, close supervision and support throughout the day?
  • 4What is your process for managing staffing levels during busy shifts to ensure that response times to call lights remain quick?
  • 5In the event of a medical emergency after hours, what specific protocols are in place to coordinate with doctors or emergency services?
  • 6We noticed the management team is very engaged with community feedback; how does the facility use resident and family input to improve daily services?

Personalized based on this facility's data


Key Review Excerpts

Allara is the perfect combination of dedicated, compassionate, caring, competent staff and an environment where Mom got the emotional and supportive engagement she nee

Memory care family member · 2025★★★★★

The memory care lacks appropriate supervision and assistance. Three separate occasions, I pulled the emergency pull cord in his room because my dad needed help and nobody ever came.

Memory care family member · 2025★★☆☆☆

The food is top quality restaurant food. The cleanliness is great. The staff is great too.

Respite care family member · 2022★★★★★
Source: 58 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

23total
2 Type A— immediate health risk
5 Type B— non-compliance
Clean record— no deficiencies found
Apr 22, 2026Other
Clean

FACILITY EVALUATION REPORT

Oct 2, 2025Other
Clean

The facility was visited by the Licensing Program Analyst to amend previous findings. The analyst stated that no deficiencies were observed during this specific visit. The report was reviewed and discussed with the Resident Care Director.

Sep 22, 2025Inspection
Clean

The facility underwent a required comprehensive annual inspection. The LPA observed that the facility is clean, in good repair, and operating in safe conditions. No deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

May 22, 2025Complaint
Clean

The report details multiple complaint investigations conducted on different dates (09/27/2023 and subsequent findings). The most recent deficiency cited relates to staff competency in providing care, specifically regarding resident falls. Overall, the facility was cited for a failure to meet personal rights standards, requiring staff retraining.

Apr 24, 2025Complaint
Clean

This report details a complaint investigation concerning allegations that staff did not assist residents with personal care. The investigation found that staff were observed assisting residents, and both staff and residents interviewed reported no issues with personal care assistance. Consequently, the allegation was deemed unsubstantiated.

Apr 24, 2025Complaint
Clean

This report details a complaint investigation concerning allegations that staff did not assist residents with personal care. The investigation found that staff were observed assisting residents, and both staff and residents interviewed reported no issues with personal care assistance. Consequently, the allegation was deemed unsubstantiated.

Nov 5, 2024Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Nov 5, 2024Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rancho Operating LLC; Integral Snr Lvg Mgt LLC

Administrator

HEFNER, LEEANN

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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