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Nursing HomeMedicaid

Summit Square

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

501 Oak Avenue, Waynesboro, VA 2298018 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 15 Google reviews

5
4
3
2
1
Summit Square Nursing Home in Waynesboro, VA — Street View
Street View

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What this means for your family

Summit Square is highly recommended for its exceptional nursing and therapy teams, making it a strong candidate for both independent living and rehabilitation needs. However, families should be aware of the facility's strict health policies, as at least one reviewer noted that admission may be denied based on vaccination status.

Google Reviews

Google Reviews

15 reviews on Google
Summit Square is highly regarded for its compassionate nursing staff and effective rehabilitation services, with many families praising the facility's warm, family-like atmosphere. While residents and families consistently highlight the quality of care and professional staff, the facility has faced criticism regarding its strict vaccination policies for prospective residents.

Quality Themes

Tap a score for details
Food10.0Staff10.0CleanN/AActivities10.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective short-term rehabilitation services
  • Welcoming and family-like community atmosphere
  • Well-maintained independent living apartments

Concerns

  • Exclusionary admission policies regarding vaccination status

Rating Trends

Tap a year to see what changed

2345.02017(1)5.02018(1)4.02019(1)5.02021(5)1.02022(1)5.02024(1)5.02025(5)

Distribution · 15 analyzed

5
13
4
1
3
0
2
0
1
1

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the intimate size of 18 residents, how does your team foster that family-like atmosphere mentioned by your community members during daily activities?
  • 2I noticed your staffing rating is excellent; how does that high level of staffing support the personalized care for residents during their short-term rehabilitation stay?
  • 3Could you walk me through your current admission policies, particularly regarding health and vaccination requirements for new residents?
  • 4With your recent health inspection results in mind, what specific steps is the leadership team taking to address those areas and ensure consistent quality of care?
  • 5I see you engage with families online; how do you typically communicate with families regarding any changes in a resident's health or medical status?
  • 6What is your protocol for handling medical emergencies, and how quickly can residents expect a response from your nursing staff during overnight hours?

Personalized based on this facility's data


Key Review Excerpts

My short-term rehabilitation at Summit Square encountered exceptional care with the doctors, therapist, nurses. The level of concern for my illness, the kindness and respect helped with my recovery.

Rehab patient · 2025★★★★★

My mother was a patient in the Health Care section of Summit Square for 3 weeks after falling and breaking her knee cap and wrist. She could not have received better care. Everyone was compassionate, caring, professional, and attentive.

Long-term resident's family · 2021★★★★★

All staff were exceptional in all they do for my sister-in-law. From cleaning staff to pastoral to nursing to therapy to play they all showed kindness love and acceptance from day one.

Long-term resident's family · 2025★★★★★
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.67hrs
OK
Registered nurses for medical care
Total Nursing
7.42hrs
OK
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
80%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

8

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility32.3%
Worse than Avg
Here
32.3%
US
14.4%
VA
15.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
VA
16.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility34.3%
Worse than Avg
Here
34.3%
US
19.5%
VA
20.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility88.1%
Worse than Avg
Here
88.1%
US
93.4%
VA
91.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.5%
Worse than Avg
Here
24.5%
US
19.4%
VA
22.0%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility3.2%
Better than Avg
Here
3.2%
US
5.3%
VA
5.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility46.3%
Worse than Avg
Here
46.3%
US
79.8%
VA
73.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.2%
Better than Avg
Here
95.2%
US
81.8%
VA
73.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
VA
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
1penalties
Well below state avg (14.5)
10 complaint-triggered
$50,021 in fines

Families have filed multiple complaints against Summit Square, resulting in 10 complaint-triggered deficiencies, with a recent February 2025 complaint citing safety hazards, food quality issues, and staff training problems. The facility shows recurring issues with administration, infection control, and medication management across surveys from 2021-2025, though all deficiencies have correction dates indicating the facility has addressed identified problems.

Dec 3, 2025Routine
5
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 7, 2025Complaint
10
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0804Actual harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0865Actual harm · IsolatedCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0944Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

0577Potential for harm · PatternCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0835Potential for harm · PatternCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0941Potential for harm · IsolatedCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

0949Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Nov 15, 2023Routine
5
0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Mar 10, 2022Routine
7
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Federal Penalties

Fine

Feb 7, 2025

$50,021

Ownership & Operations

Who Operates This Facility

Owner / Operator

Summit Square

Organization Type

nonprofit

Ownership & Management

Key personnel

Lyons, JoshuaW-2 Managing EmployeeRowe, JamesOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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