Summit Square
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 15 Google reviews

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What this means for your family
Summit Square is highly recommended for its exceptional nursing and therapy teams, making it a strong candidate for both independent living and rehabilitation needs. However, families should be aware of the facility's strict health policies, as at least one reviewer noted that admission may be denied based on vaccination status.
Google Reviews
Google Reviews
15 reviews on Google“Summit Square is highly regarded for its compassionate nursing staff and effective rehabilitation services, with many families praising the facility's warm, family-like atmosphere. While residents and families consistently highlight the quality of care and professional staff, the facility has faced criticism regarding its strict vaccination policies for prospective residents.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective short-term rehabilitation services
- Welcoming and family-like community atmosphere
- Well-maintained independent living apartments
Concerns
- Exclusionary admission policies regarding vaccination status
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the intimate size of 18 residents, how does your team foster that family-like atmosphere mentioned by your community members during daily activities?
- 2I noticed your staffing rating is excellent; how does that high level of staffing support the personalized care for residents during their short-term rehabilitation stay?
- 3Could you walk me through your current admission policies, particularly regarding health and vaccination requirements for new residents?
- 4With your recent health inspection results in mind, what specific steps is the leadership team taking to address those areas and ensure consistent quality of care?
- 5I see you engage with families online; how do you typically communicate with families regarding any changes in a resident's health or medical status?
- 6What is your protocol for handling medical emergencies, and how quickly can residents expect a response from your nursing staff during overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“My short-term rehabilitation at Summit Square encountered exceptional care with the doctors, therapist, nurses. The level of concern for my illness, the kindness and respect helped with my recovery.”
“My mother was a patient in the Health Care section of Summit Square for 3 weeks after falling and breaking her knee cap and wrist. She could not have received better care. Everyone was compassionate, caring, professional, and attentive.”
“All staff were exceptional in all they do for my sister-in-law. From cleaning staff to pastoral to nursing to therapy to play they all showed kindness love and acceptance from day one.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
7
measures
8
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against Summit Square, resulting in 10 complaint-triggered deficiencies, with a recent February 2025 complaint citing safety hazards, food quality issues, and staff training problems. The facility shows recurring issues with administration, infection control, and medication management across surveys from 2021-2025, though all deficiencies have correction dates indicating the facility has addressed identified problems.
Dec 3, 2025Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 7, 2025Complaint10
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Administration Deficiencies
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Nov 15, 2023Routine5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Mar 10, 2022Routine7
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Federal Penalties
Fine
Feb 7, 2025
$50,021
Ownership & Operations
Who Operates This Facility
Summit Square
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit sunnysidecommunities.com
Medicare data downloads
Original nursing home datasets
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