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Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 15 Google reviews
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Public Google reviewers rate Summit Square highly. Reviewers highlight: compassionate and attentive nursing staff, exceptional short-term rehabilitation care. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Summit Square is highly regarded for its compassionate and attentive nursing and rehabilitation staff, with several families noting the facility feels like an extension of their own family. While the skilled nursing and independent living services receive high praise, one reviewer expressed significant frustration regarding vaccination policies and denied care.
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Key Review Excerpts
“All staff were exceptional in all they do for my sister-in-law. From cleaning staff to pastoral to nursing to therapy to play they all showed kindness love and acceptance from day one.”
“My short-term rehabilitation at Summit Square encountered exceptional care with the doctors, therapist, nurses. The level of concern for my illness, the kindness and respect helped with my recovery.”
“They currently live in a beautiful independent living apartment, but both of them have spent time in the skilled nursing area while recovering from various medical conditions. The staff is superb and personable, the nursing care is excellent!”
Source: VA State Licensing Agency
Type of inspection: Renewal Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 1/16/2026 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 41 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 3 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 4 Observations by licensing inspector: The LI observed residents participating in activity programs and eating meals. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov
Based on resident record review and staff interview, the facility failed to review and update a fall risk rating after a fall. Evidence: 1. According to a self-reported incident from the facility, resident 1 fell on 6/3/2025. 2. The LI asked staff 7 for the fall risk rating for resident 1?s fall on 6/3/2025. Staff 7 gave the LI assessments completed by a therapist but did not include a fall risk rating score. Staff 7 stated we did not do a morse fall risk rating.
Based on observation made during the tour of the building and staff interview, the facility failed to ensure elevators were kept in good running condition. Evidence: 1. On the date of the inspection (1/16/2026) the Licensing Administrator asked staff 5 for the elevator certificates. 2. Staff 5 provided elevator certificates for 3 elevators. Elevator 2?s elevator certificate stated the temporary use expired 5/9/2025. Elevator 3?s certificate stated the temporary use expired 9/26/2025. 3. During an interview with the LI and LA on 1/16/2026, staff 5 confirmed 2 of the 3 elevator certificates expired and the facility was following up with the elevator company.
Based on resident record review, the facility failed to ensure document analysis of the circumstances of the fall and interventions that were initiated to prevent or reduce risk of subsequent falls. Evidence: 1. According to facility records, resident 3 fell on 3/25/2025. The Individualized Service Plan 2/26/2025 noted resident 3?s fall on 3/25/2025, but new interventions initiated to prevent or reduce risk of subsequent falls were not added. 2. According to facility records, resident 4 fell on 11/10/2025. The Individualized Service Plan dated 4/24/2025 did not list interventions initiated to prevent or reduce risk of subsequent falls related to the fall that occurred on 4/24/2025.
Based on resident record review and staff interview, the facility failed to ensure the private pay Uniform Assessment Instrument ( UAI
Based on direct observation and staff interview, the facility failed to ensure 48 hours of the 96-hour emergency water supply was on site at any given time. Evidence: 1. The census on 1/15/2026 was 41. 2. During a tour of the kitchen the LI observed approximately 57 gallons of emergency water. 3. Staff 6 confirmed there was no additional water on site and he was in the process of ordering more emergency water.
Based on observation of the facility first aid kit, the facility failed to ensure a complete first aid kit was on hand at the facility and contained all the required items as listed in this subsection. Evidence: 1. The facility first aid kit was inventoried by the LA. The first aid kit was missing blankets (either disposable or other), a cold pack, thermometer, triangular bandages and a first aid manual.
Based on resident record review, the facility failed to prepare and provide a statement to the prospective resident and the prospective resident?s legal representative, if any, that discloses information about the facility. The statement shall be on a form developed by the department. Evidence: Resident 2 admitted 12/15/2025 had a disclosure statement on file utilizing the outdated department disclosure statement.
Based on resident record review, the facility failed to ensure the Individualized Service Plan ( ISP
Based on resident record review and staff interview, the facility failed to provide written assurance to the resident that the facility had the appropriate license to meet the care needs at the time of admission with a signed copy of the written assurance retained in the resident?s record. Evidence: 1. Resident record for resident 2, admitted 12/15/2025, did not contain a written assurance. 2. During an interview with the LI on 1/20/2025 staff 4 confirmed the resident record for resident 2 did not contain a written assurance as required by the regulations.
Type of inspection: Complaint A complaint was received by VDSS Division of Licensing on 5/5/2025 regarding allegations in the area(s) of: Personnel, Administration and Administrative Services, Protection of Adults and Reporting Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 5/28/2025 11:00 a.m. - 11:55 a.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 35 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 1 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 1 Observations by licensing inspector: The licensing inspector reviewed incident reports and facility policy and procedures. Additional Comments/Discussion: None An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jessica Gale, Licensing Inspector at (540) 571 - 0358 or by email at Jessica.Gale@dss.virginia.gov
Type of inspection: Monitoring Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 5/27/2025 from 9:30 a.m. to 5:00 p.m. and 5/28/2025 10:00 a.m. to 11:00 a.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 35 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 3 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 5 Observations by licensing inspector: The Licensing Inspector observed the residents during activities and meals. The Licensing Inspector reviewed the following at the time of inspection: fire drills, emergency drills, resident council reports, pharmacy review, healthcare oversight, menus, activity calendars and dietician report. Additional Comments/Discussion: None An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jessica Gale, Licensing Inspector at (540) 571-0358 or by email at Jessica.Gale@dss.virginia.gov
Based on record reviews and staff interview, the facility failed to provide written assurance to the resident that the facility had the appropriate license to meet his care needs at the time of admission. Evidence: 1. Record review completed 5/28/2025 for resident 1 (admitted 5/6/2025), resident 2 (admitted 7/24/2024), resident 3 (admitted 1/9/2025) and resident 4 (admitted 6/8/2024) did not include documentation of the written assurance. 2. Upon request the facility did not provide a written assurance for residents 1, 2, 3, or 4. 3. During an interview with staff 1, when asked if a written assurance was completed for residents 1, 2, 3 or 4, staff 1 stated that they did not have them.
Based on record review and staff interview, the facility failed to complete the comprehensive individualized service plan ( ISP
Based on record review and staff interview, the facility failed to ensure within the 30 days preceding admission, a person had a physical examination by an independent physician. Evidence: 1. Record review completed 5/28/2025 for resident 3 (admitted 1/9/2025) did not include a physical exam and report. 2. Upon request the facility did not provide a physical examination and report for resident 3. 3. During an interview with staff 1, when asked if a physical examination and report was completed for resident 3, staff 1 stated that they did not have it.
Based on record review and staff interview, the facility failed to ensure prior to admission to a safe, secure environment, the resident had been assessed by an independent clinical psychologist licensed to practice in the Commonwealth or by an independent physician as having a serious cognitive impairment due to a primary psychiatric diagnosis of dementia with an inability to recognize danger or protect his own safety and welfare. Evidence: 1. Record review completed 5/28/2025 for resident 3, admitted 1/9/2025 into the memory support unit, did not contain an assessment of serious cognitive impairment. 2. Upon request the facility did not provide an assessment of serious cognitive impairment for resident 3. 3. During an interview with staff 1, when asked if there was an assessment of serious cognitive impairment completed for resident 3, staff 1 stated that they did not have one.
Based on record reviews and staff interview, the facility failed to complete a Uniform Assessment Instrument ( UAI
Based on direct observation the facility failed to store cleaning supplies and other hazardous materials in a locked area. Evidence: 1. During the tour of the memory support unit on 5/27/2025 with staff 2, a housekeeping cart was observed unlocked in the resident hallway and unattended, the housekeeper was observed in a resident room with the door closed vacuuming. 2. The unlocked, unattended cleaning cart contained the following items: ? Four spray bottles of Oxiver Tb Cleaner ? One spray bottle of glass and all purpose cleaner ? One spray bottle of NABC bathroom cleaner ? Two containers of Sani-Cloths ? Two containers of disinfectant wipes ? One can of furniture polish ? One can of Comet cleaner ? Two bottles of tile and grout cleaner ? One bottle of odor remover 3. Photo evidence taken.
Date of Inspection: December 6, 2023 Type of Inspection: Renewal Inspection If you have any questions or email changes, please do not hesitate to contact me at laura.lunceford@dss.virginia.gov. If you need a copy of any of the DSS Model forms or to review any inspection or regulation, you can find the information on the internet: www.dss.virginia.gov. Census 33 Number of records reviewed and interviews conducted- 8 records (staff and resident), 9 interviews. All facility self-reported incidents since the last inspection were reviewed on this date. The Licensing Inspector observed the residents during activities and meals. The Licensing Inspector reviewed the following at the time of inspection: fire drills, emergency drills, resident council reports, pharmacy review, healthcare oversight, menus, activity calendars and dietician report.
Type of inspection: Consultation Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 12/9/2022 from approximately 9:00 am to 9:30 am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A tour was conducted of the second floor of the independent living unit. Questions were answered and the process for licensing the units as assisted living was discussed. Appropriate standards were reviewed and recommendations were discussed with the administrator. The process to complete a modified license was also reviewed as well as the information that must be submitted with a modification of capacity request. Please do not hesitate to contact this inspection with any questions or concerns. An exit meeting will be conducted to review the inspection findings. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Janice Knight, Licensing Inspector at (540) 430-9258 or by email at janice.knight@dss.virginia.gov
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 11/21/2022 from approximately 7:40 am to 6:15 pm and 11/22/2022 from approximately 7:00 am to 5:20 pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 32 (16 assisted living, 16 secured unit) The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 + 2 additional selected sections Number of staff records reviewed: 3 + 4 additional selected sections Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 4 Observations by licensing inspector: Activities, meals, staffing, medication administration observations, medication carts, staff to resident interactions. Additional Comments/Discussion: Observed both the assisted living and secured units and reviewed records on both units. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Janice Knight, Licensing Inspector at (540) 430-9258 or by email at janice.knight@dss.virginia.gov
Based upon documentation and an interview, the facility failed to ensure fire drills were held each shift in each quarter. Evidence: 1. The fire drill forms indicated the last fire drill held on the 10:00 pm to 6:30 am shift was 6/30/2022. 2. On 11/21/2022, the licensing inspector (LI) interviewed staff 9 who stated he got mixed up on the shifts and put down third shift for a drill that was actually held on the second shift, which made his schedule off for the quarter.
Based upon documentation and an interview, the facility failed to ensure the written staff work schedule included who was in charge at any given time. Evidence: 1. The written staff schedule for 11/6/2022 through 11/21/2022 did not indicate the person who was in charge at any given time. 2. On 11/21/2022, the LI interviewed the director of nursing (DON) who stated the staff in charge was not indicated on the schedule but all staff knew the nurse or medication aide on duty was always the person in charge.
Based upon documentation and an interview, the facility failed to ensure all required documentation was on file and training was completed for the one private sitter/companion who was providing services in the facility. Evidence: 1. The record for collateral 1 was reviewed and did not include the following information: The services to be provided to resident 5 by the companion were not obtained in writing; the services provided by the companion were not listed on the individualized service plan ( ISP
Based upon observations, documentation and an interview, the facility failed to ensure all as- needed ( PRN
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 6/30/2022 from approximately 1:20 pm to 4:30 pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A self-reported incident was received by VDSS Division of Licensing on 4/1/2022 regarding allegations in the area of resident care. Number of residents present at the facility at the beginning of the inspection: 35 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 2 Number of staff records reviewed: 2 Number of interviews conducted with residents: 4 Number of interviews conducted with staff: 8 An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the self-report of non-compliance with standard(s) or law. However, violation(s) not related to the self-report but identified during the course of the investigation can be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Janice Knight, Licensing Inspector at (540) 430-9258 or by email at janice.knight@dss.virginia.gov
Based upon record reviews and an interview, the facility failed to ensure two of the three staff records reviewed had verification on file that the employees had not been convicted of any barrier crimes since being employed. Evidence: 1. The most recent sworn statement on file for staff 2 (hired 5/12/2015) was signed as completed on 9/15/2019. 2. The most recent sworn statement on file for staff 3 (hired 4/27/2018) was signed as completed on 9/12/2019). 3. On 6/30/2022, the licensing inspector (LI) interviewed the administrator who stated these were the most current sworn statements on file.
A renewal inspection was initiated on 10/18/2021 and concluded on 10/21/2021. The administrator was contacted by telephone to initiate the inspection. The administrator reported that the current census was 29. The inspector emailed the administrator a list of items required to complete the remote documentation review portion of the inspection. The inspector reviewed three resident records, three staff records, selected sections of one additional resident and five staff records, activities calendar, menu, staff schedules, fire drills, health care oversight, dietary reviews, September and October medication administration records, physicians' orders and other information submitted by the facility to ensure documentation was complete. The inspector conducted a virtual inspection on 10/21/2021. An exit interview was conducted with the administrator on the date of the virtual inspection, where findings were reviewed and an opportunity was given for questions, as well as for providing any information or documentation which was not available during the inspection. Information gathered during the inspection determined non-compliance with applicable standards or law, and violations were documented on the violation notice issued to the facility.
Based upon documentation and interviews, the facility failed to ensure one medication for one of three resident records reviewed was administered according to the physician's order. Evidence: 1. Resident 1 had a physician's order (signed 9/7/2021) for, "Quetiapine 25 mg tablet take one table by mouth every 8 hours." 2. The October electronic medication administration record (EMAR) was blank for Quetiapine on the following dates: 10/6/2021, 10/8/2021 and 10/14/2021 at 6:00 am and 10:00 pm; 10/9/2021 at 10:00 pm; 10/10/2021 through 10/13/2021 at 6:00 am. 3. On 10/21/2021, the licensing inspector (LI) interviewed the director of health services (DHS) and unit manager (UM) and both stated a glitch was discovered in the system during an audit when this issue was found. Both stated the medication was not showing up on the EMAR at various times and so staff did not see the medication and as a result it was not given nor initialed for the times listed.
Based upon documentation and an interview, the facility failed to ensure one of three staff completed first aid training within 60 days of employment. Evidence: 1. Staff 3 (hired 6/23/2021) did not have certification in first aid training. 2. On 10/20/2021, the LI interviewed the HRD who stated staff 3 had not completed first aid training as she missed the class due to an emergency.
Based upon documentation and an interview, the facility failed to ensure two of four staff records reviewed had a tuberculin (TB) skin test/assessment completed prior to the first day of work at the facility. Evidence: 1. Staff 2 (rehired 9/2/2021) had a TB skin test dated as completed on 10/19/2021. 2. Staff 3 (hired 6/23/2021) had a TB skin test dated as completed on 6/26/2021. 3. On 10/20/2021, the LI interviewed the human resources director (HRD) who stated these were the completion dates of the TB skin tests.
Based upon documentation and interviews, the facility failed to ensure the six month review for continued placement in a secured unit was completed for one of three resident records reviewed. Evidence: 1. Resident 2 was admitted to the secured unit 12/1/2020; however, the review for continued placement was not on file. 2. On 10/20/2021, the LI interviewed the DHS and UM and both stated the review for continued placement in the secured unit had not been completed for resident 2.
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