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Nursing HomeMedicaid Investigative

River Edge Rehabilitation and Nursing

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1221 Rosser Ave, Waynesboro, VA 22980109 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 88 Google reviews

5
4
3
2
1
River Edge Rehabilitation and Nursing Nursing Home in Waynesboro, VA — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (21 vs median 11.0)
  • High staff turnover (52%)
  • High RN turnover (57%)

Bottom 25% in VA · Below recommended RN staffing · Significantly below average staffing · Worst in EASTERN HEALTHCARE GROUP chain · No penalties on record

Source: Medicare data

What this means for your family

While the facility has a strong reputation for rehabilitation therapy and friendly front-desk staff, the recurring reports of unexplained injuries and slow response times are significant red flags. We strongly advise families to conduct unannounced visits during weekends or evenings to observe actual staffing levels and response times before making a decision.

Google Reviews

Google Reviews

88 reviews on Google
River Edge Rehabilitation and Nursing receives highly polarized feedback, with many families praising the admissions team and specific staff members for their kindness, while others report severe concerns regarding patient neglect, cleanliness, and communication. While some visitors highlight a clean environment and attentive care, multiple reports of unexplained injuries, slow response times, and missing personal belongings suggest significant inconsistencies in the quality of care provided.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean4.0Activities8.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Helpful and welcoming admissions and front desk staff
  • Strong rehabilitation therapy department
  • Compassionate nursing care for some residents
  • Clean and well-maintained facility areas

Concerns

  • Understaffing leading to slow response times for call bells (mentioned by 6 reviewers)
  • Unexplained injuries or lack of incident reporting (mentioned by 4 reviewers)
  • Unsanitary conditions and poor housekeeping (mentioned by 4 reviewers)
  • Rude or dismissive communication from nursing/reception staff (mentioned by 4 reviewers)
  • Missing personal belongings of residents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(1)4.02021(4)3.72024(10)4.12025(64)3.02026(13)

Distribution · 92 analyzed

5
63
4
3
3
2
2
3
1
21
12 reviews posted between Jul 23, 2025Jul 25, 2025 · 12 were 5-star
10 reviews posted between Mar 2, 2025Mar 8, 2025 · 9 were 5-star

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the current staffing levels, what is your facility's average response time for call bells, and how do you ensure residents receive timely assistance?
  • 2I noticed there have been some concerns regarding cleanliness; what is your current protocol for housekeeping and maintaining sanitary conditions in resident rooms?
  • 3How does your team handle the reporting and communication process with families when an unexpected injury or incident occurs?
  • 4I see your rehabilitation department is highly regarded; how do you integrate that therapy focus into the daily care plan for long-term residents?
  • 5What measures are in place to ensure personal belongings are tracked and protected, as we want to make sure my family member's items remain secure?
  • 6I appreciate that you actively respond to feedback online; how do you use that family input to improve the quality of your dining and medication management services?

Personalized based on this facility's data


Key Review Excerpts

The therapy department is one of the best I have experienced, and the newly renovated gym area was very nice.

Rehab patient · 2025★★★★★

If you need help they will let you ring for over 1 hr. Only to find employees at nurses station hanging out. My love one layed in solied linen until family member ask for clean linen.

Long-term resident's family · 2025☆☆☆☆

My grandfather was there not even a full day, and has a broken arm and bruises all over him, no incident report was filed , family was not even contacted.

Long-term resident's family · 2025☆☆☆☆
Source: 88 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.46hrs
61%
Registered nurses for medical care
Total Nursing
2.72hrs
66%
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

8

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility53.6%
Worse than Avg
Here
53.6%
US
12.1%
VA
16.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility34.7%
Worse than Avg
Here
34.7%
US
15.3%
VA
16.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility77.4%
Worse than Avg
Here
77.4%
US
95.5%
VA
94.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.5%
Worse than Avg
Here
26.5%
US
14.4%
VA
15.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.2%
Worse than Avg
Here
25.2%
US
19.5%
VA
20.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.3%
Better than Avg
Here
11.3%
US
15.5%
VA
14.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility56.7%
Worse than Avg
Here
56.7%
US
79.8%
VA
73.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility62.7%
Worse than Avg
Here
62.7%
US
81.8%
VA
73.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
1.6%
VA
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

21deficiencies
Above state avg (14.5)
11 complaint-triggered

River Edge has concerning patterns with families filing complaints that triggered recent inspections in 2025, revealing issues with care planning, treatment quality, and resident rights. The facility shows recurring problems across all surveys with care planning, safety/accident prevention, and medication management that have persisted from 2019 through 2025 despite corrections. While all 41 deficiencies have correction dates, the repeated nature of core care issues suggests systemic challenges that warrant careful consideration before placement.

Aug 7, 2025Complaint
11
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0776Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

Nov 3, 2022Routine
11
0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0580Potential for harm · PatternCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0691Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0039Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

Apr 8, 2021Routine
8
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 23, 2019Routine
11
0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

River Edge Rehabilitation and Nursing

Organization Type

for profit

Chain Affiliation

Chain Name

Eastern Healthcare Group

Chain Size

18 facilities nationwide

Chain avg rating: 1.3/5 · Rank 14 of 17 (Worst)

Ownership & Management

Owners

Va Snf Operations Holdings 2 LLC

Owner · Organization

100%

Jj United Tr

Owner (parent company) · Organization

50%

Key personnel

Reinmann, BrianW-2 Managing EmployeeShapiro, AkivaOfficer / DirectorSommer, NechamaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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