Summerfield Health Care Center
Strong Medicare quality ratings; families often praise excellent physical and occupational therapy. Still worth an in-person visit.
based on 78 Google reviews
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What this means for your family
This facility is an excellent choice for physical and occupational therapy, with many families reporting significant recovery progress. However, you must be extremely vigilant regarding medical oversight and wound care, as multiple reviewers have reported life-threatening medical errors and neglect.
Google Reviews
Google Reviews
78 reviews on Google“Summerfield Health Care Center is highly regarded by many families for its exceptional rehabilitation services, specifically praising the physical and occupational therapy teams. While many reviewers highlight a compassionate and professional staff, there are serious, critical concerns regarding medical oversight and patient safety that must be addressed.”
Quality Themes
Tap a score for detailsStrengths
- Excellent physical and occupational therapy
- Compassionate and caring nursing staff
- Clean and well-maintained environment
- Positive and supportive atmosphere
Concerns
- Serious medical neglect and safety issues (mentioned by 2 reviewers)
- Inconsistent responsiveness to call lights (mentioned by 2 reviewers)
- Staff professionalism and identification issues (mentioned by 2 reviewers)
- Carelessness with patient belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 97 analyzed
How They Respond to Reviews
The owner primarily uses short, templated phrases to acknowledge reviews. While they occasionally use the reviewer's name or reference specific details, the vast majority of responses are repetitive, brief acknowledgments of the rating or the act of sharing.
Questions for Your Tour
- 1I noticed the facility is very well-maintained and clean; what are some of the favorite daily activities or social events that residents look forward to most?
- 2With such a high CMS health inspection rating, what specific protocols do you have in place to ensure medical needs are addressed promptly and safely?
- 3How does the nursing team manage call lights during busier shifts to ensure no resident is left waiting for assistance?
- 4What steps does the facility take to ensure all staff members are clearly identified and that their professionalism meets the high standards of the center?
- 5How do you and your team work to ensure that residents' personal belongings are kept organized and safe within their rooms?
- 6I see the facility is very active in responding to feedback; how does the administration use resident and family input to improve daily care?
Personalized based on this facility's data
Key Review Excerpts
“The facility may be look run down, but it is very well-run, the staff is excellent across the board, the CNAs are very kind and competent, as are the RNs, PTs, OTs, SLP, doctor and administrators.”
“I can say it was one of the most positive experiences I have ever had regarding rehabilitation. The staff is AMAZING, respectful, helpful, patient, kind, and CARING.”
“My grandfather was transferred from our local hospital to this facility after undergoing surgery. This facility almost cost him his life.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
3
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues across medication management, food safety, and care quality that persist over time, with families filing complaints about improper discharge procedures and food preparation. Deficiencies span 2022-2025 including repeated medication errors, infection control problems, and food handling violations, with some issues like respiratory care and food safety appearing multiple times across different surveys. While all violations show correction dates, the pattern of recurring problems in core care areas suggests ongoing challenges with consistent quality standards.
Sep 5, 2025Routine2
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 3, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 5, 2024Complaint1
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Mar 15, 2024Routine12
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 11, 2023Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Jan 14, 2022Routine8
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Fine
Aug 7, 2023
$3,145
Ownership & Operations
Who Operates This Facility
Summerfield Health Care Center
for profit
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 3.2/5 · Rank 26 of 328 (Best)
Ownership & Management
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
78 reviews from families & visitors
Official Website
Visit summerfieldhealthcare.net
Medicare data downloads
Original nursing home datasets
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